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Leonardo Hotel Charleroi City Center

96 Boulevard Joseph Tirou, Charleroi B 6000, Belgium (Formerly Socatel)
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Leonardo Hotel Charleroi City Center
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Leonardo Hotel Charleroi City Center
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96 reviews from our community

Traveler rating
    4
    19
    35
    23
    15
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26
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Stavanger, Rogaland, Norway
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

stayed two nights here and enjoyed it. Good bed (although a bit 'used'.. ), nice bathroom and ok size of rooms. The reception was helpful and polite, and nice bars around the corner. No issues regardnig noise from outside as the rooms are in 5-6th floors

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Brussels, Belgium
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 7, 2015

The hotel is fine, exactly as expected for the price. Unfortunately booked indirectly. I have learned my lesson. Arrived to find the 3 bed room had one broken camp bed. The duty manager was very polite, accepted the bed was broken, explained the hotel had no spare beds, offered a superior room with only a double bed. I declined moving... More 

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p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear guest, Let me first of all thank you for the time you have taken to give us your feeling about our hotel. Your comments are very important to us and will help us to improve the service towards our guests in the future, Would you please accept all our apologizes about the problem of bed during your last stay,... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 19, 2014 via mobile

Stayed her on a mini break for 3 nights. Although the building is very dated the service and breakfasts made up for it. Its def not ideal for families or the elderly as all the rooms are based on the 5th &6th floors. But if you're just looking a cheap base that's close to the airport and train station then... More 

Was this review helpful? Yes 1
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to give us, your feeling about your stay at the Leonardo Charleroi City Center. Your comments are very important to us and will help us to improve the service towards our guests in the future, We confirmed back that our hotel is located on the... More 

Stafford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 18, 2014

Hotel is a bit dated (lifts 1958 vintage, but worked). Rooms set on upper floors of business building are equipped with safe, air con, hair dryer, TV, kettle + bits, coat hangers, fridge. Room cleanliness fine though candle power could be greater, plenty of hot water. Local bars and restaurants within 10 minute stroll as are town centre and railway... More 

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p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you for the time you have taken to give us your feedback, thank you for your nice comments. We are hoping to welcome you again soon in one of our Leonardo hotels. More 

Derry, United Kingdom
Top Contributor
480 reviews 480 reviews
106 hotel reviews
351 helpful votes 351 helpful votes
4 of 5 stars Reviewed September 30, 2014

Stayed here one night as we had an early flight from Charleroi. It was great value at 50 euro a room ( Sun night) . Quiet and clean . Free wifi and flat screen tv with some English channels including BBC1. The only problem was that a mosquito or some sort of insect got into the room and I was... More 

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p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Customer, Thank you for the time you have taken to give us your feed back, and your nice comment. Your comments are very important to us and will help us to improve the service towards our guests in the future, We are hoping to welcome you again soon in one of our Leonardo hotels. Best regards. More 

Manchester, United Kingdom
Top Contributor
86 reviews 86 reviews
79 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed August 26, 2014

I stayed for two nights at this hotel in late August 2014, booking online and paying a total of 114 Euros for a single room (with double bed), inclusive of city tax (4 Euros). Breakfast was not included in the price. They charge an additional 13 Euros for that. I forewent it, so cannot comment on its quality. Charleroi itself... More 

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p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to give us your feeling about your stay. Your comments are very important to us and will help us to improve the service towards our guests in the future, We started some investments for having better room quality, We have the pleasure to inform you... More 

belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 4, 2014

I stayed in this hotel last night. I arrived after midnight due to my flight being delayed. When i arrived at the room it was ok but not up to the normal clean standard of other hotels ive stayed in. I stayed in the budget room on the 5th floor the lighting inside the room was dull and it had... More 

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p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to respond to our feedback form. We can give you answers regarding few points, there are always one pillow on the single bed, and one in the wardrobe, at the level of the lock of the door, our locks were all exchanged 6 months ago,... More 

Waverly TN
Top Contributor
54 reviews 54 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Leonardo is a good hotel to stay at if looking for something simple while in Charleroi. Service was good elevators are ridiculously tiny where it was uncomfortable with a few people in it. Room was quite sizely compared to other European hotels. The rooms seemed modern enough for me, but the bed I had was not sturdy at all as... More 

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p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to us your feeling about the Leonardo Charleroi City. Your comments are very important to us and will help us to improve the service towards our guests in the future, For you information, We started some investments for having better room quality. We are hoping... More 

Chamalieres, France
Top Contributor
111 reviews 111 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 2, 2014

My main concern was to pay for internet... I do not accept hotels are still willing to charge over 10€ for internet acess. Second concern was the breakfast was more expensive than the lunch... fist one at about 9€ the second at 13€... The third concern was about the confort... The bed was so soft I had a bad night...... More 

Was this review helpful? Yes 1
p_charles, Directeur général at Leonardo Hotel Charleroi City Center, responded to this review

Dear Mister Richard, Let me first of all thank you for the time you have taken to respond to our feedback form. Your comments are very important to us and will help us to improve the service towards our guests in the future, For you information, We started some investments for having better room quality (new mattresses, new deco, ...).... More 

Devon
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 12, 2014

Best Western tag line: The World's Finest Hotels: Unfortunately the Leonardo falls a long way short of living up to this. The positives: the staff, friendly, helpful, efficient. check-in was a pleasant swift experience. we had booked an overnight stay with shuttle to the airport, the receptionist booked the taxi for us while we waited and explained the pick -... More 

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