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All 9 Charleroi hotels

Leonardo Hotel Charleroi-City

3.0 of 5 Hotel   |   96 Boulevard Joseph Tirou, Charleroi B 6000, Belgium (Formerly Socatel)
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Leonardo Hotel Charleroi-City
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Ranked #7 of 9 Hotels in Charleroi
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84 reviews from our community

Traveler rating
    3
    17
    30
    20
    14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Manchester, United Kingdom
Top Contributor
84 reviews 84 reviews
77 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for two nights at this hotel in late August 2014, booking online and paying a total of 114 Euros for a single room (with double bed), inclusive of city tax (4 Euros). Breakfast was not included in the price. They charge an additional 13 Euros for that. I forewent it, so cannot comment on its quality. Charleroi itself... More

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p_charles, Directeur général at Leonardo Hotel Charleroi-City, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to give us your feeling about your stay. Your comments are very important to us and will help us to improve the service towards our guests in the future, We started some investments for having better room quality, We have the pleasure to inform you... More

belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 4, 2014

I stayed in this hotel last night. I arrived after midnight due to my flight being delayed. When i arrived at the room it was ok but not up to the normal clean standard of other hotels ive stayed in. I stayed in the budget room on the 5th floor the lighting inside the room was dull and it had... More

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p_charles, Directeur général at Leonardo Hotel Charleroi-City, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to respond to our feedback form. We can give you answers regarding few points, there are always one pillow on the single bed, and one in the wardrobe, at the level of the lock of the door, our locks were all exchanged 6 months ago,... More

Waverly TN
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 13, 2014 via mobile

Leonardo is a good hotel to stay at if looking for something simple while in Charleroi. Service was good elevators are ridiculously tiny where it was uncomfortable with a few people in it. Room was quite sizely compared to other European hotels. The rooms seemed modern enough for me, but the bed I had was not sturdy at all as... More

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p_charles, Directeur général at Leonardo Hotel Charleroi-City, responded to this review

Dear Sir, Let me first of all thank you for the time you have taken to us your feeling about the Leonardo Charleroi City. Your comments are very important to us and will help us to improve the service towards our guests in the future, For you information, We started some investments for having better room quality. We are hoping... More

Chamalieres, France
Top Contributor
59 reviews 59 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 2, 2014

My main concern was to pay for internet... I do not accept hotels are still willing to charge over 10€ for internet acess. Second concern was the breakfast was more expensive than the lunch... fist one at about 9€ the second at 13€... The third concern was about the confort... The bed was so soft I had a bad night...... More

Was this review helpful? Yes 1
p_charles, Directeur général at Leonardo Hotel Charleroi-City, responded to this review

Dear Mister Richard, Let me first of all thank you for the time you have taken to respond to our feedback form. Your comments are very important to us and will help us to improve the service towards our guests in the future, For you information, We started some investments for having better room quality (new mattresses, new deco, ...).... More

Devon
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 12, 2014

Best Western tag line: The World's Finest Hotels: Unfortunately the Leonardo falls a long way short of living up to this. The positives: the staff, friendly, helpful, efficient. check-in was a pleasant swift experience. we had booked an overnight stay with shuttle to the airport, the receptionist booked the taxi for us while we waited and explained the pick -... More

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stockport
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 25, 2013

not a very good hotel but not many in this area the hotel is very dated and needs up-dateing its a shame as all the staff are very helpful and all very polite the restaurant was very good and very nice food all round

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Dublin, , Ireland
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 31, 2013

There not many hotels in charleroi,this would be the best hotel in the city,but very grim for a leanardo hotels Beds were full of piss marks in one of the rooms Parking in the hotel was very bad Food was very bad Only stay a night,thank god

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ely
Top Contributor
93 reviews 93 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 31, 2013

There is not an abundance of hotels in Charleroi. This one is fine in most ways- the rooms are a good size and the staff friendly. The place is a little tired, but that is nothing compared to the city outside ! The restaurant was excellent, with some nice amuse bouche before the main courses arrived. The big downside was... More

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London, England, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2013

Didn't like the way the stairs from the car park went via stacked food in the kitchen, put me right off eating there !!!!! The room walls needed a good paint or at least a clean.... Bed was super comfy though !

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2012

Paying 99 euro for a single room(breakfast included) then seeing a worn room and tiny bed was a bit disappointing. And the noise from the street wasn't helpful either. I stayed in several hotels this year, first time I see a hotel asking money for wi-fi. I can't complain for breakfast and reception though. I assume there is not much... More

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Additional Information about Leonardo Hotel Charleroi-City

Address: 96 Boulevard Joseph Tirou, Charleroi B 6000, Belgium (Formerly Socatel)
Location: Belgium > Wallonia > Hainaut Province > Charleroi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Leonardo Hotel Charleroi-City 3*
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Also Known As:
Leonardo Hotel Charleroi City

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