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Leonardo Hotel Charleroi

Boulevard P. Mayence 1a, Charleroi 6000, Belgium (Formerly Best Western)
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1 room 1 adult
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Leonardo Hotel Charleroi
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77 Reviews from our TripAdvisor Community

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Durham, United Kingdom
Level Contributor
85 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 11, 2015

We stayed here for just one night and the hotel is quite near the motorway but at present has lots of roadworks outside so parking access was tricky and we didn't have chance to attempt a walk into town. A slightly strange area also, a funny mix of old housing and modern office blocks. Our room was French in feeling... More 

Helpful?
Thank caroleburrows9
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your revieuw. It's important for us and allows us to improve ourselves We will be happy to welcome you for your next stay More 

Lancaster, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 3, 2015 via mobile

We stayed here for an over night stop on our way back from visiting the Christmas markets. The beds were very comfortable. The restaurant left a lot to be desired. The tables were dusty. We ordered our shrimp starter that was very tasty. Then we waited and waited ordered another glass of wine still no main meal. Twice I asked... More 

Helpful?
Thank Pam H
Nathalie H, Responsable réception at Leonardo Hotel Charleroi, responded to this review

Your review is important for us and allows us to improve ourselves. We hope to see you one another time for a better staying Thank you More 

Travelers are raving about these Charleroi hotels

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 20, 2015

We arrived in Charleroi for business. We checked in at the reception, and went into the elevator, the lift floor was to dirty to go in with your shoes. Then the room was oke, it is a old hotel but that doesn't normally matters if it is clean. You could clearly see that the maids not go into the difficult... More 

Helpful?
Thank Martijn M
Nathalie H, Responsable réception at Leonardo Hotel Charleroi, responded to this review

Thank you for your revieuw Your opinion is important and allows us to improve More 

Dehradun, India
Level Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 8, 2015

Spent one night in this hotel when I was on Holiday to Germany and travelling through Belgium.A small but nice hotel for night stopovers. Supper and next day breakfast was good. Wifi was free in room and staffs were supportive and cheerful. Plenty of shops and pubs nearby however not had time to visit them. Though it was a short... More 

Helpful?
1 Thank Shyamalc
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your opinion. Your feedback is important to us and they allow us to improve. We hope to see you again for another stay that you can enjoy More 

yorkshire
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 29, 2015

I stayed here only down to Ryanair cancelling my flight. As all flights were cancelled the hotel prices were expensive and if I had to pay out of my own pocket to stay here I would of been disappointed. Hotel reception staff were fantastic and they knew we were delayed so made the check in quickly as possible. The hotel... More 

Helpful?
Thank lush4eva
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your opinion. Your feedback is important to us and they allow us to improve. We hope to see you again for another stay that you can enjoy More 

Mumbai (Bombay), India
Level Contributor
147 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed May 31, 2015

Located in the center of the town. Rooms are big, service is OK. Food is good. Breakfast has lot of option and really good. Entrance is on narrow road and door is also small in size. Wi fi ia free. People are cordial.

Helpful?
Thank Sumit S
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

thank you for your review and we hope to welcome you for a another stay in the hotel More 

Mumbai (Bombay), India
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 31, 2015

We had an overnight halt. It seemed as a haven for the bathtub and sauna. The staff were co operative. They provide free Wifi. The breakfast was decent with many platters. There were many designer shops and pubs around.

Helpful?
Thank Aditis1310
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

thank you for your review and we hope to welcome you for a another stay in the hotel More 

Geluveld, Belgium
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2015 via mobile

This hotel has no hotel or bar, the minibar is empty and the only way to get a drink in the hotel is buying it from a vending machine in the lobby. Staff is very friendly and breakfast is good. To access your room, you have to be very lucky that your keycard is accepted. It usually took me 10... More 

Helpful?
Thank Jonas B
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

Thank you for your revieuw The restaurant and bar is close of this moment but we hope a in a short future and we hope to see you at this moment Thank you More 

Sherborne, United Kingdom
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed March 17, 2015

Very basic and budget hotel. We booked to stay here as we were invited to a family wedding. When booking I thought the pictures looked ok, so we booked a suite! Not sure how it could be called a suite. The shower was very simple, the bed wasn't very comfortable and I didn't feel happy walking on the carpet without... More 

Helpful?
Thank Sarah J
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

First thank you for our reservation, I'm sorry for your revieuw and impression about the hotel. As you can see on the photo all the rooms have carpet inside. The suite is a room with a double space with the confort room. I hope see you one another time in the hotel More 

Stamford, United Kingdom
Level Contributor
164 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed October 29, 2014 via mobile

Small and dark, the best way I can describe our room. Stayed two nights on an organised trip, so had no opportunity to move somewhere that was more comfortable. Would not recommend staying here. The restaurant is a separate business, very slow service for thirsty travellers, the buffet was reasonable.

Helpful?
1 Thank Zaniskull
Nathalie H, Front Office Manager at Leonardo Hotel Charleroi, responded to this review

I'm sorry you have not enjoyed the room. The size of the room is a standars for the city. If you feel the comfort room too small it is possible with an additional cost to change in a suite. I forwarded the opinion to the restaurant, which as you said is independent of the hotel. More 

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