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Ibis Charleroi Centre Gare

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12 Quai de Flandre, Charleroi 6000, Belgium
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Ibis Charleroi Centre Gare
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Ibis Charleroi Centre Gare
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277 reviews from our community

Traveler rating
    30
    115
    95
    23
    14
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38
91
44
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Geneva, Switzerland
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For some reason this hotel is used by bus loads of Japanese tourists: Why they should visit Charleroi is difficult to imagine. There is little to recommend it. The hotel is opposite the railroad station but the streets behind the hotel were pretty rundown. Under no circumstances park your car there, but use the parking provided by the hotel. The... More 

Was this review helpful? Yes 1
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Dear sir, madam, The tourist groups are staying in our hotel in order to visit Brussels or Paris. The hotel area is under renovation. The area at the front of the hotel has already been renewed. You may enjoy a nice walk along the river. When the other side of the hotel will be renewed, it will become a trendy... More 

Cambridgeshire
Top Contributor
84 reviews 84 reviews
44 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Business trip and arriving late so this Ibis was OK.Yards away from Rail\bus station and close enough to airport to use either bus or Taxi. Basic rooms and Ok breakfast. One major niggle was they did not credit my Accor account correctly which meant I missed some bonus points. Accor Customer service could not get a reply from them to... More 

Was this review helpful? Yes
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Dear, I would like to thank you for your post on the website. I would like to apologize on behalf of the hotel regarding the fidelity points that we forgot to put on your card. Could you send us an e-mail with your card number and date of stay so that we may put it on your card. I hope... More 

Bordon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traditional European Ibis.. Close to Charleroi Train and Bus stations, frequent shuttle from Airport... Easy walk to shops and bars... Lots of building and reconstruction in town, doesn't feel safe in dark... Breakfast in hotel good, lots of choice, hot and cold... Bedrooms so much better than Salford Quays Ibis, probably double the size...

Was this review helpful? Yes
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Dear, I would like to thank you for your post on Tripadvisor. I'm please to read that you were satisfied about your recent stay. We will be please to welcome you during your next stay in Charleroi City. Best regards, Dimitrio Virone General Manager More 

Runcorn, United Kingdom
Top Contributor
52 reviews 52 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 20, 2015

The hotel looked nice inside and out. The rooms the same with a nice view of the river. However a man was mugged late in to the night and police showed up late after. I hope this is a one-off because the hotel provided us with nice breakfast and a happy stay.

Was this review helpful? Yes 1
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Dear sir, Madam, I'm please to read that your stay in our hotel gave you full satisfaction. Regarding the problem you see, I may assure you that we do our best in order to avoid it and to improve our guests security. But as in all cities that kind of issues could sometimes happen. We hope to see you at... More 

Antwerp, Belgium
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 8, 2015

I have been there a couple times ,so I m not sharing the first feeling ,but it is always the best service and facilities in that range of prices. My score is 10. The staff is awesome and they speak English very good that is so far a surprise in Brussel.

Was this review helpful? Yes
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Dear Sir, Madam, I would like to thank you for your comment. We are very happy that you appreciated the service provided by our team and we are sure that our comments will contribute on their motivation. We stay at your disposal for more information and we are looking forward to welcome you on your next stay in Ibis Charleroi... More 

ardrossan
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 27, 2015

This hotel is very handy for the train station,only a few minutes away,its clean with reasonable sized rooms.Only stayed one night but found staff friendly and helpful,the poppies in the corridor carpets were a nice touch.There's a lot of building work going on outside in the town.

Was this review helpful? Yes
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Madam, Sir, Thank you for your comment. We are located across from the train station and close to the center of Charleroi. I will pass on your positive feelings in my personel, following your stay. To refresh the center of Charleroi, important work is in progress. I look forward to meeting you at occaion next visit in Charleroi. Dimitrio Virone... More 

County Galway, Ireland
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 16, 2015

This hotel was very far from luxury. When you come in the reception looks very nice. The staff were very friendly also. We then checked in and went to our room. The room smelled like stale smoke and the bed was extremely uncomfortable. There was one window in the very corner of the room and it wa very dark. Would... More 

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Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Madam, Sir, Thank you for your comment. Ibis Hotels are part of a range of so-called economy class, allowing to benefit from favorable price. I regret to see that your room does not satisfy you, I apologize. However, the hotel reception is open 24 / 24h and contracts included in your room (Contract 15 min.) Is available to avoid some... More 

Leeds, United Kingdom
Top Contributor
136 reviews 136 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 4, 2015

This hotel is in a nice building right opposite Charleroi Sud Station and therefore very convenient for both train and bus connections. It’s very easy here to catch a train to central Brussels. The reception is very smart and I found the staff who checked me in and out to be very friendly and helpful (Jean for checkin and Bruno... More 

Was this review helpful? Yes
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Dear Sir, Madam, I would like to thank for your post on TripAdvisor. I'm very happy to read that the team service was great for you and all our guests. Be sure that I'll tell Bruno and Jean about your satisfaction. I'm sure they will enjoy your positive comment. Our hotel is ideally located either to reach Brussels City or... More 

Bali, Indonesia
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 13, 2015

We supposed to stay in Ibis Charleroi Airport but the last bus to airport already left. With a help from gentlemen we met in a station we finally can stay in Ibis Charleroi Centre Gare. It was almost midnight, out of nowhere and in a cruel cold winter. We'd like to thank Ibis staff Bruno and his friend who was... More 

Was this review helpful? Yes
Dimitrioibis, Directeur général at Ibis Charleroi Centre Gare, responded to this review

Madam, Sir, Thank you for your comment. I am pleased to see that despite some problems, everything is finished and you keep good memories of your stay in Charleroi. We hope to see you again at Ibis during a future stay. Dimitrio Virone General Manager More 

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