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Brussels@Heart

32 Rue des Commercants, Brussels 1000, Belgium
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1 room 1 guest
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49 Reviews from our TripAdvisor Community

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Traveler rating
    34
    11
    1
    1
    2
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5
19
8
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Date | Rating
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  • French first
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  • Spanish first
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  • All months
    (49)
  • Mar-May only
    (17)
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NJ
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 11, 2015

We had wonderful experience at Brussels@Heart. The owners go above and beyond to ensure nice and enjoyable stay. All our questions were answered prior to us leaving the states. We did have a bit of confusion when we arrived as the code didn't seem to work for us early in the morning. The rooms were clean, the kitchen had all... More 

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cumberland, maine
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

We found the Brussels @ Heart to be a wonderful experience for our family during our recent stay in Brussels. It was in a location that was about a 15 minute walk to the Grand Place and to St. Catherine Square. Cedric was very helpful and answered questions and emails promptly. Our arrival was delayed by 24 hours and he... More 

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legermireille
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 30, 2014

This was a super cute little suite which was impeccably clean and had a lot of character. Very comfortable bed and the bedroom was huge. The owners provide incredible service: they are very available and answer calls or emails very quickly. The breakfast is extremely large, could probably have fed 5 of us. Fresh croissants were delicious, the only down... More 

Was this review helpful? Yes 1
Iasi, Romania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

I've spent some days in B&B-Brussels@Heart apartment Manon, from Sunday afternoon up to Wednesday morning. The apartment is very clean, quiet with a pleasant scent of fruit and chocolate. The bed is large and restful. It takes only 7-10 minutes to walk for St Catherine Place, or 15 minutes to Grand Place. A very good breakfast, maybe too sweet for... More 

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Level Contributor
131 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 18, 2014

Very nice and clean suite, charming decoration. Perfect location with everything on walking distance. Very good breakfast. This place is top! Minor disadvantage: female sex workers around and the discussions with their clients cause some noise at night.

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London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 21, 2014 via mobile

I'd stayed here before a few years ago and found it convenient for where I needed to get to the next day. However, I hadn't realised when I booked that the management had changed (for the worse). The guy who ran it before was lovely but there was no sign of him. The owners emailed a few days in advance... More 

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Brussels-at-heart, Propriétaire at Brussels@Heart, responded to this review

First of all, thank you for your review. We always can find a lot of points to improve ourselves in all the reviews. Nevertheless, we would like to respond to your comment as we think it is not correct at all. You are right we you say that the previous owner was a lovely person, we know him and we... More 

1 review
5 of 5 stars Reviewed July 11, 2013

This was the most perfect stay in Brussels. We had the deluxe room for myself, my mother and grandmother. It was pure luxury. We really loved the marble bathroom with luxurious shower. The concierge were wonderful and gave us the best advice on the non-tourist routes to walk around the beautiful city and couldnt have been more helpful. Breakfast was... More 

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Biot, France
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 2, 2012

Brussels@heart is getting so often fully booked that it should be kept secret ! After several mediocre/bad experiences in Brussels hotels, i finally found THE place :-) All 3 rooms are elegant with a cosy decoration, fully equipped, and with meticulous attention to refined details :  houseplant, candles in the bathroom, and welcome chocolates among others ... But all that... More 

Was this review helpful? Yes 1
Ottawa Hills, OH
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 16, 2012

Let's start with the host/owner, Carmelo. As others have mentioned, the man is wonderful. He is warm, personable, quick to respond to emails, and full of incredibly helpful tips on Brussels (be sure to ask him about the map put out by the locals). In addition, Carmelo went above and beyond the call of duty when he: 1) asked if... More 

Was this review helpful? Yes 6
Mauerbach, Austria
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 10, 2011

This guesthouse is a very nice place in Brussels with personal atmosphere and a committed owner. The rooms are huge and equipped with cooking facilities. There's free wlan, a nice breakfast with probably one of the best coffee you may find in Brussels. There are no negative points to mention, however, the location is surrounded by some red light establishments.... More 

Was this review helpful? Yes 1
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