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BEST WESTERN Hotel Royal Centre

3.0 of 5
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Royale Street 160 | Brussels, Brussels 1000, Belgium (Formerly President Centre Hotel)
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BEST WESTERN Hotel Royal Centre
Best prices for: 1 room 1 guest
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Ranked #96 of 194 Hotels in Brussels
A recent review
4 of 5 stars reviewed 4 days ago
Mihir2015 India
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389 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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India
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Mid May'2015, me and my wife was in Brussels for a short holiday. We had a 3 months advance booking by our travel agency and sent a mail before arriving in Brussels for reconfirmation. Reply mail never came in. At the reception I mentioned the same and staff immediately accepted the fault. I requested for an upgradation of my room... More 

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Riga, Latvia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very comfortable hotel for leisure travelers and also for busineses, hotel located near the city's historic center, convenient traffic, 5 minutes walk from Metro and a 10-minute walk from the Central Station. In The hotel are comfortable rooms and friendly and helpful staff.

Review collected in partnership with Best Western

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

They claim to have 4 stars? Horrible mattresses and pillow, very noisy from the street, even on upper store. Very unhelpful staff, they didn't want to order a cab for us to go to the Central Station and told us it would be faster to walk there (we had luggage with us). Breakfast was of very poor quality, lack of... More 

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Slejaer, Directeur général at BEST WESTERN Hotel Royal Centre, responded to this review

Dear Madam N, I thank you very much for taking the time to share about your experience in Best Western Hotel Royal Centre. We are a three stars and not a four stars hotel. Please accept my sincere apologies for the bad experience you had with the staff. I take note of your constructive comments and I would like to... More 

Travelers are raving about these Brussels hotels

sogndal
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 2 Nights. The rooms are small (the single room is VERY small), but clean. The interior could definitely be upgraded for a more modern and warmer look. The shower and bathroom was in good condition, the beds were OK to sleep in for 2 Nights. The reception-staff were friendly. But one huge minus: the breakfast. It was... More 

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Slejaer, Directeur général at BEST WESTERN Hotel Royal Centre, responded to this review

Dear Madam Laura N; First of all I would like to apologize for the inconveniences you experienced during your stay in Best Western Hotel Royal Centre (a three stars and not a four stars hotel) and appreciate your constructive comments that allows us to improve our services even more. The corresponding Department Managers are informed.about your experience and they will... More 

Sofia, Bulgaria
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very well situated hotel, room features are average, but when outside temperature at the morning is 2 deg centigrade, cooling only air-conditioner does not help too much. Staff is friendly and helpful.

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Slejaer, Directeur général at BEST WESTERN Hotel Royal Centre, responded to this review

Dear PeterS3592, We would like to thank you very much for sharing a comment about your stay at Best Western Hotel Royal Centre. The staff and I are delighted to learn that you enjoyed your stay with us. We do hope to have the pleasure to welcome you again. Sincerely Yours Stéphane Lejaer General Manager More 

Porsgrunn, Norway
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For a price of 315 Euro for one night, the expectations were very high. The room was a standard room, facing towards Rue Royale with a high noice level from the traffic. The room was clean with a wi-fi which was working. Bathroom was a bit old fashioned, but OK size. Breakfast for 15 Euro (in addition) was very standard.... More 

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Australia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is close to main tourist sites (within walking distance) but there is nothing 'next door' in the way of entertainment or restaurants. The hotel is very nice and the reception staff quite helpful. We had a reasonably good size air conditioned room and the bathroom was good. Breakfast was the usual fare. Free WiFi in the room.

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1 review
1 of 5 stars Reviewed April 17, 2015 via mobile

I would recommend anyone going to Brussels to NOT stay in this hotel. It's based among Brussels very own Red Light District. Very unsafe. One night the police had to walk us home and told us not be out at night past 10pm...On out holidays!! Also, holiday staff were nowhere to be seen all day just one receptionist who was... More 

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Henley on Thames
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 31, 2015

To be honest wasn't going to bother posting a review as didn't really stir emotions either way! Nothing wrong with this hotel for a short stay. Pleasant helpful staff. Although the actual location isn't that nice, it is a short walk to the attractions of the town centre. Rooms are a bit small and bathrooms dated. Fine for a couple,... More 

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Plano, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2015

This is a great hotel, location, excellent service my staff . Excellent value for money. Everything was in place right from the time I booked. Prompt check in , clean and tidy rooms . Modern gadgets in the room. For a Best Western (Not plus or premier) this is way above what I expected or see normally in US.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Slejaer, Directeur général at BEST WESTERN Hotel Royal Centre, responded to this review

Dear Mister Madhu, We would like to thank you for sharing your comment about your stay at Best Western Hotel Royal Centre. The staff and I are delighted to learn thet you enjoyed your stay with us We do hope to have the pleasure to welcome you again; Sincerely yours Stephane Lejaer General Manager More 

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