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The Augustin

Hotel website
Avenue de Stalingrad 25-31 | Brussels, Brussels 1000, Belgium (Formerly Floris Avenue Hotel)
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427 Reviews from our TripAdvisor Community

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Traveler rating
    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
  • All months
    (427)
  • Mar-May only
    (104)
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    (120)
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    (115)
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Logrono, Spain
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were five days in this hotel and it was wonderful. Five minutes from the MIDI station and 10 minutes to the center, very nice and cleand room, with a lot of light and a big toilet. Near the center but very quiet. Beds are really comfortables, coffe and tea facilites, safe box and wi-fi. Reception staff very nice, they... More 

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear ROXYCHAMO, We would like to thank you for sharing a very nice review on TripAdvisor. It is our great pleasure to see how much you have enjoyed your stay at The Augustin. As part of our goal is to deliver an unforgettable and beyond expectation experience to our lovely guests and we are very glad that we have fulfilled... More 

Belfast, United Kingdom
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I booked a one night stay at The Augustin (Formerly Floris Avenue) as we were attending a concert at Ancienne Belgique. On arrival to check in the receptionist said our room wasn't ready, however if we were willing to wait an extra 10 minutes then a larger, nicer room would be available. We gladly waiting the extra... More 

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear Claire W, We would like to thank you for sharing a nice review on TripAdvisor. It is our great pleasure to see how much you have enjoyed your stay at The Augustin. As part of our goal is to deliver an unforgettable and beyond expectation experience to our lovely guests and we are very glad that we have fulfilled... More 

Sunderland, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 26, 2015

The hotel is a little difficult to find. The area between the Midi Station and the hotel is none too attractive, though not unsafe. The hotel is undergoing refurbishment, so not all facilities were available: no bar, no gym, no restaurant. The breakfast room was close to the workmen's activities. The selection of food was average. As for the room:... More 

Was this review helpful? Yes
PegahS_13, Responsable réception at The Augustin, responded to this review

Dear Frank913, Thank you for your review. I am really sorry for the inconvenience due to the renovation. Now the hotel is brand new. Thank you for your nice comment about the team. We hope to welcome you back again at The Augustin. Sincerely , Pegah More 

Nottingham, United Kingdom
Level Contributor
188 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed July 21, 2015

Situated a ten minute walk (or 15 minute case drag) from Midi station and also a 15 minute stroll from the Grand Place, the Augustin is in an excellent location. Whilst renovation was ongoing during our stay it did not cause us any problems. Our renovated rooms were excellent and the bathroom of 402 was almost as large as the... More 

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear 8100bob, I thank you for your nice comments. We are very pleased you enjoyed your stay at The Augustin, next time you will have to try our breakfast. We look forward to welcoming back again soon at The Augustin. Sincerely, Pegah Shamsollahi More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 14, 2015

My wife and I booked this hotel via last minute. Com. We were told it was 4 star not a chance it is in the same league as a Blackpool guest house only with the worst breakfast known to man we had a safe in the room that was non functional a shower curtain that didn't fit the bath do... More 

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear cockasaurusrex, I thank you for your comments. I am really sorry, and I apologise that we couldn't provide you the service and all the facilities you were supposed to have. We really hope that we will able to provide you the service you deserve during your next stay. Sincerely, Pegah Shamsollahi More 

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limerick
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

Staff was friendly and helpful, room was quite large and the bed were most comfortable. less then 10 mins walk from brussels midi and 10-15 minutes walk to most tourist attractions Would definitely book again if i go to brussels.

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear aspasp1, I thank you very much for your kind comments. It was a pleasure for us to attend you and your family, and we are pleased your appreciated our Family room with two queen size beds. We look forward to welcoming you back again at The Augustin. Sincerely, Pegah Shamsollahi More 

Rocky Hill, Connecticut
Level Contributor
154 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 7, 2015

The rooms were spacious and looked to be recently updated. Our rooms were right near the elevator and yet they were quiet. The beds were comfortable and everything was clean. The bathroom even had a towel warmer. The room had everything you needed (t.v., refrigerator, good wifi, coffee/tea, hairdryer, etc) and everything was in proper working order. It was only... More 

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear RHtravels, I thank you for your lovely comments. We are very pleased that you enjoyed your stay at the Augustin. It will be a great pleasure for us to welcome you back again at the Augustin. Sincerely, Pegah Shamsollahi More 

Wigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 4, 2015

I booked a four night stay at the The Floris Hotel as a surprise for my husbands birthday. Luckily, I had read reviews for this hotel before travelling to Brussels and was aware that the name had changed to the Augustin Hotel and we were likely to experience some renovation work during our visit. That said, we found the hotel... More 

Was this review helpful? Yes
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear GlendaWakefield, I thank you very much for your lovely comments. It was a great pleasure for us to attend you and your husband at The Augustin. We are very pleased you enjoyed your time at The Augustin. We look forward to welcoming you back again soon. Sincerely, Pegah Shamsollahi More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

Used my airline miles to book a room here and was not disappointed. Our room was large and spotlessly clean. My husband is a fanatic when it comes to wifi (he takes a lot of photos and needs to download them)& this was one of the best we've seen in Europe. Location can't be beat either-lovely tree lined street with... More 

Was this review helpful? Yes 1
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear Judy S, I thank you for your kind comments. We are pleased you and your husband enjoyed your stay at The Augustin. Excellent Wifi is indeed important, this is why we installed optic fiber in the whole hotel in order to satisfy always more our guests. We will be happy to welcome you again soon. Sincerely, Pegah Shamsollahi More 

Ohio
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 9, 2015

Booked this hotel using airline points for a 1 night layover in Brussels. Got a great rate on a room for a family of four--very difficult to find in Europe, especially a major city like Brussels. Hotel was perfectly situated: a short walk from the train station and a short direct walk to shops and restaurants around the Grand Place.... More 

Was this review helpful? Yes 2
PegahS_13, Front Office Manager at The Augustin, responded to this review

Dear Mochashome, I thank you very much about your kind comments. We are very pleased you, and your family appreciated our large family room with two queen size beds. We look forward to welcoming you again soon at The Augustin. Sincerely, Pegah Shamsollahi More 

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