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All 194 Brussels hotels

Sandton Hotel Pillows Brussels

4.0 of 5 Hotel   |   Place Rouppe 17, Brussels 1000, Belgium
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Sandton Hotel Pillows Brussels
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Ranked #23 of 194 Hotels in Brussels
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
josephcave86 Brighton, United Kingdom
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355 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for a long weekend with my Wife on our Wedding Anniversary. Initial reception was good but after that very few interactions from reception staff that didn't seem to care that we were guests in the Hotel. I actually had more positive interactions from the cleaners every morning. The room was fine but had a distinct lack of pillows despite... More

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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

After staying for four nights I have nothing but positive to say. The hotel is within walking distance of all the Brussels sights including Grand Place and the train stations. The rooms themselves are large, well decorated and very clean. Every day the room was well cleaned, maintained and I felt all my belongings were perfectly safe - especially with... More

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Ft. Lauderdale, FL
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I wasn't expecting much as a cynical traveler these days, but my surprise with this hotel began when I walked in the door. I was immediately greeted by a young lady, Gulja, with a big smile and warm welcome. As a single traveler, I appreciated the friendliness. She put me in a very large room overlooking the square. The furnishings... More

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Eindhoven, Noord-Brabant, Netherlands
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The designer of this hotel must have been totally drunk when he designed the bathrooms. The surface of the standing plateau of the shower is higher than the rest of the floor with no weir or something like that. There we go: after a good shower the whole batchroom flooded and the water goes into the room. Complaing with the... More

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Rob J, Thank you for sharing your feedback with other travellers on Tripadvisor. I am truely sorry to read about the inconvenience of your room's bathroom. We indeed had some showers with large water debit, that had tendency to flood over the bathrooms floors. Our technicians have been working to repair all showers of the hotel, so that this... More

Tampa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is absolutely gorgeous, with innovatively and meticulously designed interiors throughout. The service was impeccable. The Staff and Management truly make you feel like a valued customer (despite the relative affordability of rooms here). The location was ideal--far enough away from the city that it's quiet and authentic, but close enough that you're within easy walking distance of the... More

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Oyinlola, What a pleasure to read your Pillows experience ! I am very glad to read that you appreciated our hotel's interiors and central location in Brussels city centre, as well as our staff customer service. I have shared your review with my team, as it's a sincere reward and a motivation to deliver a perfect service day after... More

Kingston, Canada
Top Contributor
58 reviews 58 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Pillows is an easy ten minute walk from Brussels Midi and a further (less than ten) minutes walk from the main square and the city centre. We had only 24 hours in Brussels and it was the perfect layover for a quick wander around the main sites. Walking distance with bags, quick efficient check in, great room and close... More

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Bradford, United Kingdom
Top Contributor
149 reviews 149 reviews
31 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Highly recommended hotel. Couldn't do enough to help my heavily pregnant wife, even stretching to getting her hot water bottles. Rooms were to a high standard and we got great value for money. Is within easy walking distance of the main train station that the Eurostar goes into and most of the city's restaurants and bars are also within walking... More

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Stourbridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this on the day having read a few Trip advisor reviews, I have to say that this hotel really is value for money. Its a great location for restaurants, We only stayed about 20 hours in total so I can't give much feed back on the area but we had a fabulous night out at the back of the... More

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Madison, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had a great experience, friendly staff clean room, excellent location- walking distance to tons. Staff may have had to help me to my room, do not remember though, beer in Belgium is very strong. Would definitely stay again!

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2014

Would recommend this hotel highly. Nice staff at the reception, good servcie and great information on check-in. Breakfast was very good and the buffet had good variety. Both the hotel and the room was delicately decorated. We got aroom facing onto a side street and it was quiet and peaceful. Good beds. Would definitely recommend Santon Pillows Brussels and would... More

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Una S, It's a pleasure to read your kind words about your stay at Pillows - thank you ! I am grateful for your joy about our staff service, breakfast and room facilities, and most of all, that you would choose Pillows for your next stay. This is a reward for the entire team, as customer service comes on... More

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Additional Information about Sandton Hotel Pillows Brussels

Address: Place Rouppe 17, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandton Hotel Pillows Brussels 4*
Number of rooms: 45
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