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Sandton Hotel Pillows Brussels

#21 of 195 Hotels in Brussels
Certificate of Excellence
Place Rouppe 17, Brussels 1000, Belgium
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Sandton Hotel Pillows Brussels
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Ranked #21 of 195 Hotels in Brussels
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
dmsuk_12 Bournemouth
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481 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Bournemouth
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

We really enjoyed this hotel, very modern and beautifully decorated, quite luxurious for the money. We were able to leave our motorbike outside the front of the hotel, although they do have a parking garage nearby. The lady on reception could not have been more helpful, we could check in 2 hours early, and she even gave us a room... More 

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We got a room on the 5th floor, nice furnishings with a very comfortable bed. A little noise from a fan on the ceiling. The breakfast was beyond expectation, we lacked nothing. My husband also rented a meetingroom for a business meeting, top service from the staff.

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Anette, Thank you for taking the time to write a positive review on Tripadvisor.com I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback about the breakfast and the fan is also welcomed, we will improve this services. We look forward to... More 

London, United Kingdom
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

So the reason for the review title is that we found this hotel to be lovely, but aspects were very odd... the hotel is located about a 10min walk from the Brussels Midi station (the station the Eurostar arrives to and several metro lines also), it is easy walking to distance to all major sites. While the hotel has a... More 

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Aussiehotelinspector, Thank you for taking the time to write a review on Tripadvisor. Also many thank yous for the positive comments on the size and decoration of the room, as well as on our central location. Regarding the neighborhood, remain assure that it is a safe area, it just that Brussels is a cosmopolitan city, with lots of nationalities... More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean with great room furnishings . Comfy bed and quiet rooms. Pretty fast wifi too. Good location close to train station and attractions and bars/restaurants. Skip the breakfast, it is outrageously priced at 25 euros . Nice cafes nearby for breakfast.

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Danledinh, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. Regarding the breakfast, please know that it comes at a cheaper rate if you book it with your room; also, the variety of products and the quality of them (only bio products of the highest... More 

Manchester, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a gorgeous hotel with the most comfiest bed I have ever slept on. The only reason I haven't rated 5 stars is because there are not enough plugs in the room, there is not a mirror for the dressing table so putting on makeup and doing your hair is virtually impossible comfortably and the bathroom light goes off... More 

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Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel in a location that is close enough to walk into the city center. We walked from the Midi train station but you go through a not so nice part of town, but the centraal train station is just as close and a much better location to use. The room was the second best we had during our European... More 

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PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Dee, Thank you for taking the time to write a positive review on Tripadvisor.com. Thank you for the positive comments on the quality of our rooms and the kindness of our staff. We apologize for the internet malfunctioning, we have contacted our provider and the wifi works now at the speed of light. We look forward to welcoming you... More 

Brooklyn, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a very lovely and helpful hotel. Great location, just a 7-10 minute walk away from most of the best parts of Brussels. The hotel rooms are comfy and cute, and well air conditioned. I've advise asking for a room that faces away from the street. Our first night in the hotel, our room faced the street and we... More 

Was this review helpful? Yes 1
PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Winner2001, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I will share your comments with my entire team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.... More 

Brussels, Belgium
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sympathic neighbourhood/location. Access with public transport (Metro 3 and 4, station: Annessens) possible, although not comfortable with heavy luggage. Boutique style hotel. Friendly staff, helpful. Generous size of room, small but perfect bathroom. No teapot in the room. Fast internet in the room. Price is reasonable for this quality hotel, just breakfast is too expensive (€25 for the buffet). To... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Found this hotel on Expedia and a family group had 3 rooms for 3 nights. Lovely big rooms, all were newly refurbished. Very stylish decor. Separate toilets to shower rooms is a nice touch. Modern, clean, quiet and huge comfortable beds. Room service was amazing with some nice touches. All the staff at all levels were friendly and extremely helpful.... More 

Was this review helpful? Yes 1
PeterHesp, General Manager at Sandton Hotel Pillows Brussels, responded to this review

Dear Vauxhall91, I would like to thank you for staying at our hotel with your family and for taking the time to share your impression with other travelers. I am really glad to read you enjoyed our quality of services and our central location in Brussels. We look forward to welcoming you again very soon. Very kind regards, The Management More 

New York City, New York
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really liked this hotel. It feels like a boutique and is in a pretty good location. I thought the price of the rooms was very reasonable, but the breakfast is expensive if it doesn't come with your room. It was EUR25/person which is too much for what you get. The staff was very friendly and the rooms were kept... More 

Was this review helpful? Yes 2
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