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Hotel la Madeleine

Rue de la Montagne 22 | Brussels, Brussels 1000, Belgium
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341 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
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  • English first
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  • All months
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All months
Level Contributor
12 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

They don't care. And the free wifi is a lie. It's free for the first hour and then you need to pay an extortionate price for a day pass. In 2015 when I can go to entire cities that have free wifi throughout, this is not only dissapointing, it's embarrassing. The rooms themselves look like they are between a renovation,... More 

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Bournemouth, United Kingdom
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for two nights. The receptionist that greeted me on arrival was excellent, cheerful and welcoming. If he had been on duty for the whole stay I would have rated the hotel more highly. But the guy on the reception the other two days was verging on rude and kept leaving the reception unattended. The rooms... More 

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Travelers are raving about these Brussels hotels

cambridge
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hotel very outdated. Room very very small and no space to walk around. Be careful when booking. I booked a room but didnt realise it came with no bathroo/ shared bathroom but only shared toilet!! Location is good but that is the only good thing. Staff was rather unfriendly. Would not stay there ever again!

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Denver, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel la Madeleine is situated close to the train station and to the town square. You can't beat the location. As the former reviews state, it could use a little "polishing". If you are not fussy about worn out carpet, it's a great value. There are some nice cafe's out the door, across the street to grab a fresh... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 29, 2015 via mobile

Very convenient, clean and inexpensive with friendly staff. So what if the rooms are a bit shabby? I go back year after year. Avoid a front room if you think the noise from the square will bother you. The breakfasts are fine and include fresh croissants and breads. You can get BBC World News and Bloomberg on the TV. The... More 

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London, United Kingdom
Level Contributor
124 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed March 25, 2015

I have booked a room at la Madeleine since it was the only central hotel with availability during a congress. I had an Executive room (4 people - the only type available). It was literally at the ground floor, with large windows on a pretty crowded road and easily accessible by the view of the people passing by. Very noisy,... More 

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Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed March 20, 2015

This hotel urgently needs a renovation - everything is run-down and does not look fresh anymore. Thus, the price was too high for the low value. On the positive side, the location is great with just two minutes to train station and to Grande Place, with a quiet room and with a breakfast which was o.k.

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Dublin, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 20, 2015

I checked the reviews before staying at this hotel and have to say I am a bit surprised by some of them. I stayed there for 4 nights and got what I paid for. It is perfectly located for just over 80€ a night for 2...I don't think you can get such a deal in Paris or New York. Rooms... More 

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Canary Islands, Spain
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 18, 2015

A couple of things to share for people visiting Brussels in the near future. The hotel is excellently located. Right in the heart of the city. Easy access to everything: metro, bus, restaurants etc. The breakfast is very mediocre: Cereals, ham cheese and bread. Not worth the payment to be honest. You would be better off having breakfast in the... More 

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Nicolas V, Front Office Manager at Hotel la Madeleine, responded to this review

Dear guest, Many thanks for your visit in our hotel and for your comment. About our breakfast, you have a lot of choices, white and brown bread, croissant, pain au chocolat, cereals, thea, coffees, eggs, cheese, ham, milk, several jams, etc.. We believe that this breakfast fits our hotel class. About cleaning the hotel, it is done every day. Have... More 

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