we arrived at the hotel at 2 pm and the receptionist was already angry at something so greeted us with an angry tone and face we were tolled that we can not check in till 4 pm so we were supposed to take our child and infant on the streets of brussels we kindly asked the receptionist to help us... More

We decided to stay in this hotel when we were on a road trip through Europe over Christmas & New Years 2010-2011. We had pre booked the hotel... When we got there we were told we couldn't check in at the scheduled 1pm, we had to wait until 4PM which was a bit of a bummer but not to much... More

I stayed at the Madeleine whilst working in Brussels. The location is great, loads of bars and shops and really close to the station. The room was ok, a bit dingy, no remote control for the tv, the bed was comfortable, the wifi is fairly reasonable, 1euro for 30 mins. The one big problem is noise. The whole building is... More

I spent two nights at the La Madeleine. The hotel has excellent location, just a few meters from Grand Place. It is rather run down, but the room was clean and quite spacious. My room faced the street and it was quite noisy during the night, due to people shouting. If you are not to picky about modern standard, this... More

I was there this weekend.At the beggining ,after reading what others had written I was a litlle worried.The reality is that I like being there.It is very central,with a lot of pubs in the area,not very noisy.Our room was on the back,not having frontal view,so it was quiet.The breakfast was great :4 types of cereals,ham,cheese,butter,jams,coffee&tea,milk,4 types of bread,eggs,juices,all you can... More

This hotel is very well located and our room had a sort of shabby green bamboo motif that we rather enjoyed. There were lots of places to put things and there was a safe in the wardrobe. The room faced on the street and there was a lot of drunken yelling at night, especially because we had the windows open... More

So I stayed at La Madeleine several times now. They have some very old rooms and a few newly renovated rooms. Staying in Brussels is expensive and this hotel gives you superb location right in the middle of downtown. This is a budget place, so everything is minimum service. Breakfast is depressing, you will have to ask staff to fill... More

We found most of the staff of this hotel to be unhelpful.The room was dim and not at all like the room pictures on the hotel website.We had a room at the front of the hotel and were subjected to alot of noise during the night.The lift is extremely unsafe-I wonder how on earth this passed health and safety regulations.The... More

Overall the hotel was decent. It was in a good location and the staff were friendly. The breakfast was typical - a selection of bread, cold cuts, cheese, cereal and coffee and tea. The room could have been a bit cleaner and is in need of some serious renovations, but my partner and I are not picky and have a... More