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Holiday Inn Brussels Schuman

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Rue Breydelstraat 20-24, Brussels 1040, Belgium
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Holiday Inn Brussels Schuman
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316 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Ended up staying here after missing a flight. Probably one of the best budget hotels I have ever had the pleasure of occupying. Modern rooms, immaculately clean, free transfers to and from airport, superb staff. What more could you ask for?

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Hamilton, Australia
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights. Staff were very friendly and willing to help with anything, also holding your bags if you need to check out before you actually leave Brussels. This hotel is very close to the metro, less than 5 minutes walking. Supermarkets are just around the corner and very close by as well. Breakfast was very nice... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Great location close to the Metro. Four stops to central station and a 5 min walk to the Grand Place. Upgraded rooms due to Platinum status was very helpful but they are one of the few affordable hotels with rooms that sleep. While watching the news the kids realized the emergency EU summit that closed our street to cars was... More 

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Wiltshire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

When you are staying in a hotel for 26 consecutive nights, it is important that you feel welcome and not just another guest. The manager (Dominique) is fortunate to be surrounded by a very friendly and professional team who work tirelessly to ensure that you feel that nothing is too much trouble. Staying in a hotel for this length of... More 

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Jakarta, Indonesia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In summary: - location not ok for leisure, ok for business, walking distance to EU office. - facilities: standard, working fine - staff: ok, helpful Talking about price, in the same price range, most of other hotel might not a big international chain. First assumption, "Holiday Inn" should be a safe bet. The reason why we rate this "average" is... More 

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DhrDVerniers, General Manager at Holiday Inn Brussels Schuman, responded to this review

Dear Danardanar First of all I like to thank you for your stay in Holiday Inn Brussels Schuman and I'm happy to read that the facilities and service of our staff met your expectations. We have indeed a very good location when visiting European Commission institutions. I'm very sorry that you thought that our hotel was located in the middle... More 

Arlington, Virginia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booking this hotel was a mistake. In fact, it was the first time that I have ever had such a bad experience at a hotel that I checked out early and found alternate accommodation. The sheets on our bed had several holes in them that ranged from about 1-3cm in diameter. The shower had mildew on the exterior corners of... More 

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DhrDVerniers, General Manager at Holiday Inn Brussels Schuman, responded to this review

Dear Nugbr777 First of all I like to thank you for taking your time to write a review about Holiday Inn Brussels Schuman and to offer my sincere apologies for the experience during your stay. Due to a serious problem that was encountered with both boilers in the morning the external contractor was contacted and has fixed the problem. I'm... More 

London, UK
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 21, 2015

Holiday Inns are usually a pretty safe bet wherever you go. So I was surprised at this particular one. Situated on a pokey side-street in the EU quarter of Brussels, its location was fine if you have business in the area but not so fine if you're visiting for leisure. Staff at the hotel are good - they handled a... More 

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DhrDVerniers, General Manager at Holiday Inn Brussels Schuman, responded to this review

Dear Pixel79 Thank you for your stay in Holiday Inn Brussels Schuman and for taking your time to write a detailed review on us. Thanks to your comments I can give again a good compliment to our staff who are doing a great job but we need to review the airco system urgently in your room. Sorry that our location... More 

ennis=ireland
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed May 20, 2015

We stayed in this hotel on arrival for our first night in brussels. Staff were friendly and check in was fine. Our main problem was room temperature, which escalated during the night and the temperature control device just did not respond. The pillows were presented like wrapped presents with a decorative green buttoned bow around the middle. However, they were... More 

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DhrDVerniers, General Manager at Holiday Inn Brussels Schuman, responded to this review

Dear mary-b-clare First of all I like to thank you for taking your time to write a review on Holiday Inn Brussels Schuman. I'm glad to read that my staff was friendly and that the check-in was fine but please accept my sincere excuses for the bad temperature and sleep experience. The malfunctioning heating in this particular room was dealt... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 18, 2015

The hotel staff was really friendly and cooperative... hotel location is superb... reachable and quite...Schuman metro and buses are at walking distance... city centre is 15 minutes walk..Rooms were clean... as a privileged customer allowed me to checkout late....

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Seville, Spain
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 13, 2015

The best of this hotel is the location if you are visiting any EC premises. Also there is a nice park very close for relaxing, running or any other outdoor activity. The hotel is clean and comfortable. Rooms (at least mine) had space enough and with very good sleep quality. There were lot options for breakfast. Very nice, professional and... More 

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