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Holiday Inn Brussels Schuman


Hotel class 3.0 of 5
Rue Breydelstraat 20, Brussels 1040, Belgium
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Reviews you can trust

65% Recommend
3.5 of 5 stars 26 reviews
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By trip type
All (26)
[ Date ] [ Rating ]
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2 of 5 stars
Sn0wfl0wer   4 contributions
Leiden
Nov 11, 2009 | Trip type: Couples

We arrived at our 'four-star' hotel for a romantic weekend out in Brussels with our backpacks and travel outfits. We were checked in almost immediately, but got stuck in the elevator. We were in there with two people and our luggage, so nowhere near the maximum capacity, but nevertheless it stopped between floors. We pushed the button for help and... more

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4 of 5 stars
IgorotaTraveler   5 contributions
London
Jul 25, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at Holiday Inn Schuman and were very happy with the value we paid for a double room. It was very important that our hotel was centrally located, close to the metro, very clean room (housekeeping staff was very friendly), room was very quiet, we didn't hear any noise at all! Reception staff pleasant especially night shifter Stijn who... more

Management response from
Olivier De Vuyst, General Manager

Dear guest, First of all thank you for the time that you have taken to fill in this review on Tripadvisor.com. I am very happy that you had an enjoyable stay in Holiday Inn Brussels Schuman. I will share these comments with my team and hope to be able to welcome you in the future. Best regards, Olivier De Vuyst...

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1 of 5 stars
Elisabet123   1 contribution
Elisabet123
Jul 25, 2009 | Trip type: Business, Solo travel

Despite the hotel's good location near Schuman and quite alright rooms, my stay at Holiday inn Schuman wasn't much of a pleasure at all. The staff at the reception was remarkably unfriendly and any services announced at the hotel's website come at a ridiculous price (e.g. a slow wireless connection for €20 a day). The staff, that I didn't see... more

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2 of 5 stars
DavidHManchester   5 contributions
Manchester
Feb 18, 2009 | Trip type: Couples

The reception staff hide behind a screen to avoid customer contact - no welcoming smiles here. When we arrived thev lift wasn't working and our allocated room was on 7th floor - no porter or change of room offered - we had to insist. Reported two problems in the room - no action. Worst of all, the remnants of someone's... more

Management response from
Olivier De Vuyst, General Manager

Dear Guest, Many thanks for writing your comment about our hotel! I can tell you proudly that the hotel has a new management. You are absolutely right about the hide of my staff, I can assure you that we will remove the screen at the reception, so my team will always be visible with a smile for serving the guests....

worth a stay
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4 of 5 stars
Leandros   1 contribution
Istanbul, Turkey
Dec 19, 2008 | Trip type: Friends getaway

Located at the business district close to the EU buildings, this Holiday Inn was greatly enjoyable to stay at with spacious rooms, spotless cleanliness and great service. The only thing to maybe be displeased was the extra bed which was a bit tacky. more

Management response from
Olivier De Vuyst, General Manager

Dear Mr. Leandros. Thank you for your positive response. I am glad to be able to inform my team about your wonderful time at Holiday Inn Brussels Schuman. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards, Olivier De Vuyst, General Manager.

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3 of 5 stars
buhalid   63 contributions
guildford
Mar 29, 2008 | Trip type: Business

this was a good value for money for 88 Euros B&B in Brussels + close to Schuman area for European business + charge WiFi 12.50 Euros per day + could get wifi from an open hotspot +staff efficient +rooms were fine although a bit dated - beds were too soft -not sure that the room was properly cleaned... -breakfast had... more

Management response from
Olivier De Vuyst, General Manager

Dear guest, thank you so much for taking the time to post your comments on your stay in our hotel. With regard to the breakfast I will keep your remarks in mind and make sure our staff automatically refills the items that are running low. With regards to the state of the rooms I am happy to announce that as...

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4 of 5 stars
Marlies84   73 contributions
The Hague, The Netherlands
Feb 18, 2008 | Trip type: Business, Couples

Nice hotel, with great comfortable beds. It's located near the European Parliament, and it's possible to walk to the city centre (15 minutes). If you don't like walking, the subway is very nearby, the centre in only 4 stops away! The breakfast was very good! Very much choice, from baguettes and cheese, to egss, saucages, bacon and pancakes. And of... more

Management response from
MayaBrussels, Reservation Manager

Dear, I would like to thank you for your positive message that was written on the Tripadvisor page on 18/02/2008. It is thanks to these messages that we can improve our service to futur guests. Best Regards, Carole Sterckendries

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2 of 5 stars
chk6499   18 contributions
Charleston, SC
Apr 1, 2007 | Trip type: Friends getaway

I booked a room for 52 euro a night. I thought I was getting a great deal but it turns out I got exactly what I paid for. The room wasn't that nice at all. The room looked very worn with stains on the bed and chair. The one screw holding the curtains up fell out while I was opening... more

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2 of 5 stars
pwelch   81 contributions
Washington, UK
Jan 6, 2007 | Trip type: Business
1/1 found this review helpful

Its a lovely hotel, and great if you can get a cheap deal, its out of the way and quiet... However, beware of one of the receptionists (Youyou) she overcharged the room rate and I did not notice until I checked the bill. Afterwards she was not willing to make a credit back to our credit card, it took a... more

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4 of 5 stars
LindaSally   8 contributions
Northampton
Sep 12, 2006

My husband and I spent one night at this hotel on route to Prague. It was a very welcoming, comfortable hotel and although we were part of a coach tour we were treated just the same as the other guests. The reception staff were very helpful and advised us of where to go and get something to eat in the... more

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Holiday Inn Brussels Schuman Also Known As

  • Holiday Inn Brussels
  • Brussels Holiday Inn
Address: Rue Breydelstraat 20, Brussels 1040, Belgium
Brussels Hotels Holiday Inn Brussels Schuman
3.5/5.0
26