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NH Brussels Carrefour De L'Europe

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Rue du Marche aux Herbes 110, Brussels 1000, Belgium (Formerly Best Western)
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NH Brussels Carrefour De L'Europe
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NH Brussels Carrefour De L'Europe
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582 reviews from our community

Traveler rating
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    118
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madrid
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel overall feels like good value for money. Excellent location (a minute away from the Grand Place area) and decent beds with great views. The rest is average, specially breakfast. Hotel condition in general feels old, including bathrooms and corridors. It can be noisy if you happen to be located in the front-facing rooms. On the other side the views... More 

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Cherry Hill, New Jersey
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was literally right outside of the train station. It is located in this nice square right near the main square in Brussels. There is even a chocolate shop attached to the hotel. My view was magnificent and the room was very nice. The front desk staff were extremely friendly and helpful

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Sandnes, Norway
1 review
2 of 5 stars Reviewed 2 weeks ago

We got a room that was placed in the backdoor hallway all alone, the room was in a poor condition and small, when we arrived we found dirty towels still hanging in bathroom. Shower were leaking and showerhead could not stay by itself in the holder. The WIFI in the hotel were very unstable and when it was available in... More 

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Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

A very pleasant place to stay for its location almost at the bottom of Central Station and about 2 or 3 minutes from the Grand Place. Nice Friendly Staff and Good Hassle-Free WiFi which of course is a must these days!

Review collected in partnership with NH Hotels

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Ideal location in the heart of Brussels, next to Gare central; Metro; historical places. Grand Place; many restaurants and shopping area.Friendly staff; Clean and quiet rooms! Reach breakfast; Chocolate surprising welcome on the reception desk!

Review collected in partnership with NH Hotels

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Massillon, Ohio
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's a great hotel for just a few nights. The price is right as is the location of you want to be close to the tourist areas. The rooms and baths are clean, but the furniture is a bit "used." They might want to replace Some of it soon. The staff were extremely friendly and helpful.

Was this review helpful? Yes 1
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for feedback regarding your stay at the NH Carrefour de l’Europe. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 11, 2015

Very good location. Very comfortable beds. Good size rooms. Clean. Breakfast was good. I stayed 5 days and the very first hour requested an iron. I was given a broken iron so returned it and was told that they will give me another one. Though I reminded them many times, nothing happened. Wifi was extremely slow. Windows really dented so... More 

Was this review helpful? Yes 1
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, First of all, thank you for having communicated your comments regarding your recent stay at the Hotel NH Carrefour de l'Europe. On behalf of our entire team, we would like to present our apologies for having failed to exceed your expectations. Your satisfaction is very important to us, and we will use your feedback to make improvements, in... More 

Moscow, Russia
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 10, 2015

On the Desk was very delicious chocolate. And the Manager was very attentive to our needs. He gave us an umbrella, advised good restaurants and much more.We spent just one night in the hotel, with a very pleasant experience

Was this review helpful? Yes 1
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for feedback regarding your stay at the NH Carrefour de l’Europe. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We really appreciated... More 

Warsaw, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2015

The hotel is conveniently located in the city centre and accessible to all main sites. The staff is super friendly and always ready to help. The rooms are comfortable and spacious. The buffer breakfast has a lot of variety and good quality.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, Thank you for feedback regarding your stay at the NH Carrefour de l’Europe. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Edinburgh, Scotland
Top Contributor
123 reviews 123 reviews
39 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed April 9, 2015

3rd time at the hotel which has now become part of NH group. Randomly got the same room (406) as last time and was very pleased. If you get a deal via amoma.com or similar it's an affordable 4 star in the perfect location for central station and metro connections. It's true the square is a bit noisy at night... More 

Was this review helpful? Yes
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, Thank you for feedback regarding your stay at the NH Carrefour de l’Europe. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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