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NH Brussels Carrefour De L'Europe

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Rue du Marche aux Herbes 110, Brussels 1000, Belgium (Formerly Best Western)
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Best prices for: 1 room 1 guest
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NH Brussels Carrefour De L'Europe
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NH Brussels Carrefour De L'Europe
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589 Reviews from our TripAdvisor Community

Traveler rating
    159
    257
    119
    38
    16
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127
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • All months
    (589)
  • Mar-May only
    (159)
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  • Dec-Feb only
    (135)
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Gold Coast, Australia
2 reviews
2 of 5 stars Reviewed yesterday NEW

For the price we paid very disappointed. Hotel refused to give us second room key, fridge broken and no solution, no hotel directory in room (and none avail) so no idea of services eg room service, breakfast too late at 0700 on a weekday, only 1 peppermint teabag in room - no others so obviously housekeeping hadn't replenished, batteries flat... More 

Review collected in partnership with NH Hotels

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Arizona
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A block from Grote Market & the Central Train Station, a perfect location to see Brussels. Rooms were nicely appointed and clean. Service was professional. We asked for a 7:00a taxi and it was there right on time

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I don't think I have ever stayed in a hotel as well placed as this. Situated on Marche Aux Herbes, you are a short walk from all the central attractions, and if needed, Central Station is near by (though we used Midi for a day out to Bruges). Breakfast is a massive selection, which set us up nicely for each... More 

Was this review helpful? Yes
Maria G, Directeur général at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at the NH Hotel Carrefour de l’Europe Brussels. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Madrid
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel overall feels like good value for money. Excellent location (a minute away from the Grand Place area) and decent beds with great views. The rest is average, specially breakfast. Hotel condition in general feels old, including bathrooms and corridors. It can be noisy if you happen to be located in the front-facing rooms. On the other side the views... More 

Was this review helpful? Yes 1
Maria G, Directeur général at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at the NH Hotel Carrefour de l’Europe Brussels. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Cherry Hill, New Jersey
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was literally right outside of the train station. It is located in this nice square right near the main square in Brussels. There is even a chocolate shop attached to the hotel. My view was magnificent and the room was very nice. The front desk staff were extremely friendly and helpful

Was this review helpful? Yes
Maria G, Directeur général at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at the NH Hotel Carrefour de l’Europe Brussels. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Sandnes, Norway
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We got a room that was placed in the backdoor hallway all alone, the room was in a poor condition and small, when we arrived we found dirty towels still hanging in bathroom. Shower were leaking and showerhead could not stay by itself in the holder. The WIFI in the hotel were very unstable and when it was available in... More 

Was this review helpful? Yes 1
Maria G, Directeur général at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at the NH Hotel Carrefour de l’Europe Brussels. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

Bridgend, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

A very pleasant place to stay for its location almost at the bottom of Central Station and about 2 or 3 minutes from the Grand Place. Nice Friendly Staff and Good Hassle-Free WiFi which of course is a must these days!

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Maria G, Directeur général at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at the NH Hotel Carrefour de l’Europe Brussels. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Ideal location in the heart of Brussels, next to Gare central; Metro; historical places. Grand Place; many restaurants and shopping area.Friendly staff; Clean and quiet rooms! Reach breakfast; Chocolate surprising welcome on the reception desk!

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Maria G, Directeur général at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for completing the survey regarding your stay at the NH Hotel Carrefour de l’Europe Brussels. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Massillon, Ohio
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 27, 2015

It's a great hotel for just a few nights. The price is right as is the location of you want to be close to the tourist areas. The rooms and baths are clean, but the furniture is a bit "used." They might want to replace Some of it soon. The staff were extremely friendly and helpful.

Was this review helpful? Yes 1
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, Thank you for feedback regarding your stay at the NH Carrefour de l’Europe. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 11, 2015

Very good location. Very comfortable beds. Good size rooms. Clean. Breakfast was good. I stayed 5 days and the very first hour requested an iron. I was given a broken iron so returned it and was told that they will give me another one. Though I reminded them many times, nothing happened. Wifi was extremely slow. Windows really dented so... More 

Was this review helpful? Yes 1
Maria G, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, First of all, thank you for having communicated your comments regarding your recent stay at the Hotel NH Carrefour de l'Europe. On behalf of our entire team, we would like to present our apologies for having failed to exceed your expectations. Your satisfaction is very important to us, and we will use your feedback to make improvements, in... More 

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