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All 194 Brussels hotels

The Hotel - Brussels

4.0 of 5 Hotel   |   38, Boulevard de Waterloo, Brussels 1000, Belgium
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The Hotel - Brussels
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Ranked #14 of 194 hotels in Brussels
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766 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Mechelen
1 review
5 of 5 stars Reviewed today NEW

Almost everything is excellent about this hotel, the rooms and the service. Only thing is the complete lack of closet space and we had a deluxe panoramic room. You had a wardrobe to hang stuff, but there is nothing with shelves. Luckily we were only there for the weekend, so this didn't bother us too much.

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Athens
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent Hotel much improved since it was the Brussels Hilton. Will return every time. At times it can be expensive. Would have wished that breakfast was included in the room price as it is rather expensive

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Dsvlr Thank you for your compliment about the renovation. The Hotel is a premium landmark hotel of the European capital city. I’m elated to hear that you are convinced to return every time to The Hotel when you are in Brussels! I would like to inform you that you can find special offers & packages on our website. Additionally,... More

Cambridge
1 review
3 of 5 stars Reviewed yesterday NEW

Room was nice, shower was lovely, staff were not all that pleasant and there was almost never anybody greeting or saying hello or acknowledging my presence. This could be improved. And having a restaurant open on Sunday would also be good..

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Morollo A Thank you for taking your time to write a review, and for sharing your honest feedback. I’m delighted to read you enjoyed your room, with a fabulous shower. A respectful interaction with our guests is very important to us. That’s why I’m surprised to read your feedback. I hope you accept my apologies for not living up... More

Paris
1 review
3 of 5 stars Reviewed 2 days ago NEW

The Hotel has everything in hands to be great, but service is poor (where is everyone ?!), and problems occur in many rooms (with light, water, A/C). Beautifiul place + view and rooms ok (but the above mentioned).

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Geffrier T Thank you for sharing your feedback regarding your recent stay in The Hotel. I’m disappointed to hear that your stay in Brussels didn’t live up to your expectations, and that you encountered some challenges. I hope you reached out to my colleagues directly, as I'm sure that will assist you with any requests. I hope we are... More

Bordeaux, France
1 review
5 of 5 stars Reviewed 2 days ago NEW

Wonderful and nice view from a 12th floor corner room. I will come back! At the breakfast, some potatoes and fishes (smoked salmon, fish doghnuts...) would be nice to have. Really fantastic hotel polite, nice and helpful employees.

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Savary E Thank you for taking your time to write a review about your stay in The Hotel. Your suggestions about the breakfast are noted, and I will inform The Restaurant manager about your ideas. Your feedback about my colleagues is warmly welcomed! I’m looking forward to welcoming you back to The Hotel! Warm regards Yves Frateur Community Manager... More

Athens
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic enviroment,helpful staff,shopping/metro station close Standard room had enouph space, free access to mini bar Single bed is narrow for a tall man,difficult to use lap on the rotating tablet!

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Bilirakis E Thank you for the lovely review. Please don’t hesitate to get in touch via yves.frateur@thehotel.be, so I can make your next stay even more sparkling! Warm regards Yves Frateur Community Manager The Hotel. Brussels More

Vance
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Real Nice Hotel well situated the only think The Hotel can improve is the space for the "Sauna" quite short for a Hotal as big... The room are well design and the front office very efficient ! we recommend this Hotel

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jonathan S Thank you so much for the recommendation, and the splendid review of your weekend in The Hotel! I wish you a magical day, and I hope we are able to welcome you back soon. Warm regards Yves Frateur Community Manager The Hotel. Brussels More

Roskilde, Denmark
Top Contributor
56 reviews 56 reviews
49 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Glancing through the many reviews of The Hotel and noting that the majority of the guests have been very satisfied, I realise that there isn't much to add. But I'll try! I attended a three day meeting at The Hotel, with two nights spent in a well equipped room with a great view northwards across the city. Perhaps my only... More

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear lenemike Thank you for writing this excellent 5 star review, and for sharing this wonderful feedback. I’m proud to read that you spent two amazing nights in Brussels, and discovered the ideal location of The Hotel. Also, I’m delighted to see that you found the breakfast and lunches delicious. I would also like to thank you for your compliment... More

Langenfeld
1 review
5 of 5 stars Reviewed 5 days ago NEW

the only things I didn't like: the strong perfume in the air, the noise of the cars during the night and the price of the car park (although it's great that there is one!); everything else was 'wow', especially the design of the room

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Sigloch S Thank you for sharing your honest review of The Hotel. I really appreciate your comments, and will report them internally in order to further improve our services. It’s unfortunately impossible to exclude all city sounds, as The Hotel is located in the lively district of Brussels. However, I suggest you try a room with a view on... More

Warszawa
1 review
5 of 5 stars Reviewed 5 days ago NEW

High quality place with brand new design and extra fashion twist to its rooms. Very comfortable bed and sitting area, practical bathroom. Astounding view from the 10th floor where I stayed. And having complimentary mini bar was a pleasant surprise :)

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Grobicki G Thank you for sharing this wonderful review! I hope that you choose The Hotel again for your next visit to the EU capital city. If there is anything I can do to make your next stay even better, then please don’t hesitate to contact me directly via yves.frateur@thehotel.be. Warm regards Yves Frateur Community Manager The Hotel. Brussels More

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Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 194 hotels in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel - Brussels 4*
Official Description (provided by the hotel):
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.What's more, The Hotel is upgrading its rooms and services to change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services that get better every time you visit. ... more   less 
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