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The Hotel - Brussels

Travelers' Choice award winner
38, Boulevard de Waterloo, Brussels 1000, Belgium
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1 room 1 adult
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The Hotel - Brussels
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3,314 Reviews from our TripAdvisor Community

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L
1 review
3 of 5 stars Reviewed yesterday NEW

The Hotel - looks posh but the experience fell short of posh experience. It has a rowdy feel to it. Did come across as quiet and calming. Good and convenient location in terms of accessibility to restaurants and shops.

Review collected in partnership with this hotel

Helpful?
Thank chingeet2016
The Netherlands
Level Contributor
83 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel lobby is a bit dark and gloomy, but also quite luxurious. The hotel clearly caters to those who want to shop in the Louise district and has lighted display cases in the lobby showing off all kinds of expensive fashion items. The room I was in was much lighter, it looked quite gorgeous, with a comfy seat along... More 

Helpful?
Thank Peanut-NL
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here mid December (2015) and my "Superiour" room (the cheapest) on the 17th floor was excellent with a great view of the city. The Hotel has a very contemporary feel, is well situated for exploring the city.

Helpful?
Thank simon p
Twickenham, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at The Hotel with a group of family members, we was due to travel and stay in November for the Christmas market but due to the lock down in Brussels we decided not to travel. Our rooms were non transferable but the lovely staff made allowances and we were able to stay in January instead. The Hotel itself... More 

Review collected in partnership with this hotel

Helpful?
Thank Inman03
Brussels, Belgium
1 review
1 of 5 stars Reviewed 2 days ago NEW

This pretentious establishment is tonight hosting a corporate event for a large company,,,,because of this the bar was closed for food so I reluctantly retired to my room having ordered room service....a club sandwich....an hour later no sandwich, phone reception, can't do sandwiches tonight as we have a large event......unbelievable!

Helpful?
Thank Jeremy H
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jeremy H, Many thanks for having taken the time to write down your comments. As customer feedback is of paramount importance to us, we regret to see that you didn't enjoy your stay at The Hotel, for which we would sincerely like to apologize. You are indeed right that an event took place during your stay and we would... More 

L
1 review
4 of 5 stars Reviewed 2 days ago NEW

Loved the hotel decor, room is really nice but I was expecting it to be more spacious for the price. Enjoyed using the gym, only disappointment was the massages I had with my partner in the spa. It was very weak and despite asking the therapist a few times to apply real pressure, it still felt like I had just... More 

Review collected in partnership with this hotel

Helpful?
Thank lisadS3749SW
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear lisadS3749SW, Many thanks for having taken the time to write down your comments. It is a pleasure to see that you've enjoyed your stay at The Hotel. We do regret, however, to read that your massage did not live up to your expectations, for which we would like to apologize. It is indeed the purpose of a massage to... More 

Bruxelles
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good experience in this hotel. Room was excellent with tremendous view (21st floor). The spa is a little minimalistic (just one steam room and sauna) but it is very cozy and comfortable. Lacks a hot tub though. Super location if you like visiting (near sablon and king's palace, a little bit further grand place) and shopping (avenue louise). I was... More 

Review collected in partnership with this hotel

Helpful?
Thank sergiogN6466QA
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear sergiogN6466QA, Many thanks for having taken the time to write down your comments. It is a pleasure reading that you have enjoyed your stay at The Hotel and its location! We do regret, however, that we were unable to live up to your expectations in The Restaurant as we always try to give the best service and food as... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very modern, located in the heart of Brussels. Very close to all the fun centers of Brussels. I was informed it is Obamas favourite hotel whenever he was in Brussels. Everything about yhe hotel was exquisite. And yes... the minibar was freeeeeeeee!!!!! Don't ask me how much I paid per night. 😊

Helpful?
Thank Olakunle O
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Olakunle O, What a pleasure it is to read your review! We are thrilled to see that you have enjoyed your stay at The Hotel, as well as our minibar ;-) It was great welcoming you and I hope we can do so again in the near future! Should you be planning your next stay to Brussels, feel free... More 

Warsaw
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful view from the room is a great asset. This was a very spatial and modern room with nicely arranged lighting highlighting the beauty of the room. A couch by the window was very comfortable, a nice addition to the room. Overall: very nice combination.

Review collected in partnership with this hotel

Helpful?
Thank Y311OOmariak
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Y311OOmariak, Many thanks for having taken the time to write down your comments. We are very happy to see that you've enjoyed your stay at The Hotel. As we have put a lot of thought and effort in our rooms, it is a pleasure to see that you've appreciated this. That is always nice to hear! In the hopes... More 

Moscow, Russia
1 review
4 of 5 stars Reviewed 4 days ago NEW

very modern hotel with all the trappings, good service, excellent quality rooms, panoramic views from the top "the restuarant" is a relaxing occasion and sit beside the park view. traffic was a problem when i was there, just teh 200m to the roundabout, so walk a little and save lots of time

Review collected in partnership with this hotel

Helpful?
Thank I6438PNbillf
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear I6438PNbillf, Many thanks for having taken the time to write down your comments. We are very happy to read that you've enjoyed your stay at The Hotel. As customer feedback is extremely important to us, it is a pleasure to see you've appreciated our service and our rooms. In the hopes of welcoming you once again in the near... More 

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