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The Hotel - Brussels

4.0 of 5 38, Boulevard de Waterloo, Brussels 1000, Belgium
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The Hotel - Brussels
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The Hotel - Brussels
The Hotel - Brussels
The Hotel - Brussels
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1,991 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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    (1991)
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A TripAdvisor Member
5 of 5 stars NEW

Excellent hotel, great location, modern rooms and facilities. The smell in the hotel was beautiful. Would highly recommend. Amenities and mini bar an excellent touch. Only small negative is the girl who checked us in, was very rude. All other staff very helpful and polite.

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Sandweiler
1 review
4 of 5 stars Reviewed today NEW

Being a Finn I was eager to try out your sauna. The view was lovely but the air was not circulating at all which makes it too dry and stinging hot. It is too air-tight. A gap under the door would help

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Shanghai
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed today NEW

Very nice hotel on excellent location for a city trip. Friendly staff and clean room with amazing view. Surrounding area has many opportunities for city walks as well restaurants, bars, live music etc.

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Florida
Top Contributor
75 reviews 75 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed today NEW

I loved our stay at The Hotel. The views from our panorama room were awesome and the room was done to a very good standard. Only complaint was the lack of privacy in the bathroom as the shower and bathroom are both comprised of glass walls. Overall The Hotel was a pleasurable experience. Very good customer service from the staff... More 

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Brussels, Belgium
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Extremely well located, The Hotel is at the center of Brussels. Check-in was easy and quick, room was clean and quiet. Staff (reception desk, restaurant) was perfect and very helpful. Without heistation will stay there again Hotel parking is very expensive.

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear GreenMartin2012 Your exquisite review is warmly welcomed by myself and my colleagues. Thank you very much for sharing your positive feedback. Don’t hesitate to get in touch via yves.frateur@thehotel.be when you are planning to return to Brussels. It will be my pleasure to personally assist you with your next reservation. Warm regards Yves Frateur Community Manager The Hotel. Brussels More 

Dusseldorf, Germany
1 review
3 of 5 stars Reviewed 2 days ago NEW

small restaurant very noisy room That is all and Regards That is all and RegardsThat is all and RegardsThat is all and RegardsThat is all and RegardsThat is all and RegardsThat is all and RegardsThat is all and Regards

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Nicolas S Thank you for sharing your feedback about your recent stay in The Hotel. I must admit that I’m a bit disappointed to see that your experience didn’t live up to your expectations. We daily strive towards a perfect guest experience and I would like to learn how we can achieve this for you. Please don’t hesitate to... More 

X
1 review
4 of 5 stars Reviewed 2 days ago NEW

The room was clean and I'm never bored with the amazing view you can have on each side of the building. and as usual a high quality of service. A good value for money, I'll be back for my next business trip tu Brussels

Review collected in partnership with this hotel

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Laurent G It seems you had a lovely stay in Brussels. Thank you for sharing this exquisite review, and recommending The Hotel. Please don’t hesitate to get in touch with me via yves.frateur@thehotel.be when you would like to return to The Hotel. It will be my pleasure to make your next stay even more sparkling. Warm regards Yves Frateur... More 

Stockholm, Sweden
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Anyone visiting Brussels should take the opportunity to visit The Hotel, a wonderful hotel experience. Faboulos rooms, friendly staff, gorgegous food and the settings? Just truly, sleek, elegant yet warm and welcoming. Make sure to try the gym/pas on the 23rd floor and if you book rooms on the higher floors, your access to the Panorama Lounge will be well... More 

Review collected in partnership with this hotel

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Kristin P Thank you for your magnificent review of The Hotel. All your comments are well received, and appreciated. I would be honoured to personally assist you with your next reservation, so please don’t hesitate to get in touch via yves.frateur@thehotel.be if you are planning to return to Brussels. Warm regards Yves Frateur Community Manager The Hotel. Brussels More 

Florence, Italy
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've passed two nights in this very nice hotel in Brussels. The Hotel is very good, the rooms are very clean, nice looking and comfortable. I had a Superior room and it was also outfitted with the free mini-bar and with a Nespresso machine. Also the common areas are very clean and comfortable. I have only a few remarks on... More 

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Monica D Thank you for writing an elaborate & honest 4 star review about your recent business stay in Brussels. I’m proud to read that we accommodated you in a sparkling way, and that you found the Superior Room comfortable. Your constructive feedback is well received and appreciated. Please allow me to shortly respond to your comments. I appreciate... More 

Top Contributor
64 reviews 64 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights on a recent visit to Brussels. We opted for a club room so we had access to the lounge on the 24th Floor. Excellent for breakfast or an afternoon snack or pre dinner drinks. Bed comfy and shower decent. Definitely be going back. Also we had parking included in our room rate which was a... More 

Was this review helpful? Yes
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Nick H On behalf of the entire The Hotel Team: thank you for your fabulous review! If you are planning to return to Brussels, please don’t hesitate to get in touch via yves.frateur@thehotel.be. I will be my pleasure to make your next stay even more sparkling. Warm regards Yves Frateur Community Manager The Hotel. Brussels More 

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Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
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Hotel Style:
#1 Spa Hotel in Brussels
#3 Luxury Hotel in Brussels

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