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The Hotel - Brussels

Travelers' Choice award winner
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38, Boulevard de Waterloo, Brussels 1000, Belgium
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The Hotel - Brussels
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The Hotel - Brussels
The Hotel - Brussels
The Hotel - Brussels
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2,155 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Nice views, comfortable beds, modern style rooms. Good quality breakfast. Some issues for a prepaid room, amounts were not entered correctly in the system but was resolved in 10 min at checkout. Location near Place Louise is good, access to center is nice walk.

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Manila
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hotel is an excellent location from the sights that walking is fun. The Louise Metro is a few steps away. Shops on Avenue Loiuse are great for shopping. The rooms are modern in design and equipped for a business traveler.

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Zofingen, Switzerland
Top Contributor
155 reviews 155 reviews
52 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been here for business on one of those days when there is no room left in Brussels. Having had reserved a double, the receptionist checked the system for minutes without a word and then offered a panorama suite instead. That room was really amazing, large, bright,very nice furniture and style. Good view across the city. Hotel is in... More 

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Ipswich, United Kingdom
Top Contributor
77 reviews 77 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this is a modern, business friendly hotel on the Avenue Louise, one of Brussels main thoroughfares. It's well located for the European Institutions, but also a 20 minutes downhill walk to the Grand Place. The locality has a number of high-end shops, and a five minute walk through the little park behind the hotel takes you to the fashionable Sablon... More 

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Goteborg
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel with very high standards. Lovely rooms with fabolous views. Good Conference facilitiies with various sizes of rooms with Daylight. Only negative would be location (a bit far from Grand Place) and the rates at this particular week that were horrendous.

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Fort De France
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife , 8 month old daughter and I stay at The Hotel for 2 nights and we were all thrilled with our stay there .Even ,our 8 month old daughter shouldn't be more happy crawling on the room carpet, exploring every corner and staying at night at the large glass window , smiling at the city lights ! It... More 

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Pierre Max Guer... B Wow. Thank you very much for your magical review of The Hotel. Your wonderful feedback is shared with my colleagues. My colleagues & I are really proud to hear that our customer service efforts are appreciated. I’m looking forward to welcoming you back to your ‘home away from home’ in Brussels. :-) Warm regards Yves... More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

The hotel was very comfortable. The room was clean and shinny. The view on the city is amazing, more if you go to the SPA. The room service was very good and the breakfast was delicious. The hotel's team is always wondering if you are satisfy. And the hotel is very close to the center of Bruxelles, so you can... More 

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear TripAdvisor Member Thanks for the big compliment! If I can assist you with your next stay in Brussels, please don’t hesitate to get in touch with me via yves.frateur@thehotel.be. Warm regards Yves Frateur Community Manager The Hotel. Brussels More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

This is a top quality hotel in a very convenient location. Facilities are very good and the service is excellent. The rooms are large and well equipped, although the bathroom open to the bedroom takes a bit of getting used to.

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear TripAdvisor Member Thank you for your sparkling review! Please don’t hesitate to contact me via yves.frateur@thehotel.be, if I can assist you with anything. Warm regards Yves Frateur Community Manager The Hotel. Brussels More 

Belfast, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at The Hotel in Feburary as a 40th birthday surprise from my Wife. Amazing choice!! Great location, everything within walking distance and plenty of public transport nearby. Situated on an extremely fashionable street, with lots of eateries and cafes nearby. The Hotel itself is salubrious throughout and had a beautiful scent in the air. Rooms were modern and very... More 

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Liam M Wow. That’s a magnificent review! Thank you so much for sharing your 5 star review on TripAdvisor. :-) I’m already looking forward to welcoming you and your wife back to The Hotel in June for your 10th Wedding Anniversary. Warm regards Yves Frateur Community Manager The Hotel. Brussels More 

Canberra, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

It was such a perfect stay except for in the morning when a cleaning lady came into our room even without knocking... The location is perfect, service was very nice and the sauna and gym facilities were very clean and nice. We definitely enjoyed the view from the gym and spa.

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HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Angela Y Thank you for reviewing your “The Hotel” experience, and for your warm feedback! Please accept my apologies for any inconveniences you might have experienced due to the event in the morning. I informed the Housekeeping Department Manager about this, and she will investigate this further in order to prevent this from happening again. Don’t hesitate to get... More 

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