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Brussels Welcome Hotel

#9 of 195 Hotels in Brussels
Certificate of Excellence
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Quai au bois a bruler 23 | Brussels, Brussels 1000, Belgium
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915 reviews from our community

Traveler rating
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    281
    69
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    16
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122
449
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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Brussels, Belgium
Top Contributor
70 reviews 70 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly welcome, good location and interesting décor. The bathroom in the suite is large and comfortable, and the room itself is furnished in a style mix with antiques and features a large bed and views of the Place Sainte-Catherine. However, I found the hotel a little tired and worn out, looks a little old and seemingly dirty. A bit expensive... More 

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san francisco, ca
Contributor
19 reviews 19 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really loved staying in this hotel. The staff were incredibly warm and friendly, giving me advice on where to go for drinks and food, and they went out their way to try to help me when I realized that I did not have an iphone charger-- the woman on night duty called her colleague who was coming in the... More 

Was this review helpful? Yes 1
Pennsylvania’s Endless Mountains, Pennsylvania
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 16, 2015

I can't say enough nice things about this hotel! The staff is exceptional and the rooms are beautiful. I got fell during my stay (while on a tour) and they even sent a doctor to the room. They were very helpful with maps and suggestions.

Was this review helpful? Yes 2
Charleston, South Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 8, 2015

My wife & I were lucky enough to stay in the Instanbul room and it was gorgeous. The price was fantastic and the hotel was located just a block or so away from the best of restaurants in Brussels! We will absolutely stay here again on our next visit to Brussels!

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Scottsdale, Arizona
Top Contributor
63 reviews 63 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 30, 2015

My husband and I spent two nights in the India room. The decor captured the feel of India and the bathroom was spacious by European standards. However, the room was worn around the edges and could benefit from a bit of refurbishing. Having said that, though, we spent little time in the room so it didn't really impact our trip.... More 

Was this review helpful? Yes 1
Plockton, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 28, 2015

The themed decorated bedrooms are quite fun, but this covers up the fact that the place is a bit grubby and really in need of re-decorating. There are notices everywhere telling you you will be fined if you take food into the rooms, which I found very strange. I cannot imagine what previous visitors can have been doing to cause... More 

Was this review helpful? Yes 2
WelcomeBrussels, Propriétaire at Brussels Welcome Hotel, responded to this review

Dear Joanna B Before we did put the notice of the fact of not eating or smoke in the room, we had to find fries with mayonnaise in our carpets, pieces of pizza on inlaid furniture….for exemple. Some people seem to confuse the sleeping and the dining room Bur we remember you that our guest can use for our breakfast... More 

Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2015

Hotel Welcome is aptly named. From the very beginning my wife and I felt very welcome: we were given useful instructions on sites to visit nearby, and the receptionist even made an effort to speak in very decent spanish. Breakfast was quite worth the 10 euros, although I had to refill the tiny orange juice glasses like 10 times. Our... More 

Was this review helpful? Yes 2
Geneva, Switzerland
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015 via mobile

Given the choice, would you prefer an standard room in a completely ordinary hotel, or would you be daring and try something completely different? The Welcome Hotel is definitely for those with a taste for discovery. The room was great (large, fun, quirky, and with very comfortable beds), staff was lovely and really helpful. Breakfast was really good as well... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

We came for a 1 night stay on our way back to the UK, Having arrived with our 2 year old son and our dog by flight and planning to continue to the UK next day with our car. Unfortunately the car broke down at the airport, so we had a long evening there before arriving, and then the next... More 

Was this review helpful? Yes 2
WelcomeBrussels, Propriétaire at Brussels Welcome Hotel, responded to this review

Dear UriGr It goes without saying that our goal is to make the stay of our guests as pleasant as possible. Sometimes trifles can put the quality of a stay in jeopardy. It is normal that we use our experience, contacts and knowledge to make every effort to solve the difficulties of our guests. Hoping to welcome you again, Best... More 

Greensboro, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

We recently stayed in the Hotel Welcome on December 1st 2014. This was our third time staying at this Hotel and it was excellent. The location for the Christmas Market is right out side the hotel. The staff is always friendly and helpful. Our room was the India room and it was fantastic. I Highly recommend this Hotel. Michael Marchesano

Was this review helpful? Yes 1
WelcomeBrussels, Propriétaire at Brussels Welcome Hotel, responded to this review

Dear Mr Marchesano, The fact that you still come back is the best compliment. We hope we will still and for a long time will have the pleasure to welcomes you again Best regards Michel Smeesters More 

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