Arrived at the hotel and was treated well and upgraded to a suite appointed with anties and all the necessities required for the 10 day stay there. The open courtyard was pleasant for breakfast or lunch and a good amenity. The staff was very accommodating, pleasant, and generally helpful for most of our needs. The hotel had a newer section,... more

Since Thon have taken over this hotel, it has become cleaner although I would not go so far as to say it was positively clean. Toiletries and towels are still good. Some of the staff on the catering side try quite hard but some - though not all - of the reception staff are now plain awful. On one recent... more

Beautiful hotel, charming romantic rooms (we had a duplex room). Situated within walkable distance to the touristic center end in the european distric. Breakfast is good quality but choice is not huge. Value is great if you get internet discount rates (weekend). more

Just read the review below and oddly I got double bookings for one room Something definitely wrong with their system. I did not go through internet rate provider, I booked through a company travel agent. They did reverse my second billing but I didn't like the way the desk clerk made me feel like I did something wrong. its obviously... more

What a great Hotel! Excellent room, staff and breakfast. Positives: Beautiful, lavish, large rooms (well they upgraded us to a suite so it was huge). Excellent staff to help with all of your needs. Great breakfast buffet. Location - Quiet location in safe area within walking distance to historic sights and EU. Negatives: In a more modern (architecture wise) area... more

We stayed in this hotel for a weekend city trip. Great location 2 mins walk from metro and busses. Clean room, we were upgraded to a suite with bedroom upstairs and separate bathroom + living room downstairs. Very very quiet. We had breakfast included in the package as well, and sauna/exercise room is free of charge (thought we didnt have... more

Hotel meets its five stars by all means. We were checked-in with a smile. Room was spacious, with king-size double bed, spacious bathroom with seperate shower and bath. Toilet in a seperate room. Room well equiped, even a take-a-long umbrella for outside walks was there. On-premises parking space is a bit expensive (€ 27,50 per night) and you have to... more

My experience in the Stanhope was quite perfect. Through a Dutch booking website (bookit) I had an arrangement with upgrade to a mini-suite, breakfast included, a free drink and late check-out till 5 PM and all of that was exactly what made this stay so fantastic. I had asked for a quiet room with no neighbours and I got just... more

We stay for a week in June on a Beer tasting holiday. Our check in was formal and without personality which is fine. However what followed next was not. Having checked into our room the gentleman that was servicing the mini bar insisted on entering our room. He left and my wife went and took a shower. After 30mins he... more