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All 193 Brussels hotels

Stanhope Hotel

5.0 of 5 Hotel   |   9, Rue du Commerce, Brussels 1000, Belgium
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Stanhope Hotel
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80%
Ranked #34 of 193 hotels in Brussels
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
Jake L London, United Kingdom
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719 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Positives: Location - right in the middle of Brussels. Staff - extreamly helpful and welcoming. Cleanliness - no complaints here at all, what you would expect from a 5 star hotel. Negatives: No WiFi - for a 5 star hotel in a business city, allowing 1 hour of free WiFi before charging extortionately is a joke. Hidden tax and deposit... More

Was this review helpful? Yes
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Mr. Jake L, We would like to thank you for having taken the time to inform us about your experience in our property and for the nice comments on the location, the staff and the cleanliness. We regret to hear your disappointment about the Wi-Fi conditions and we would like to inform you that Wi-Fi in the rooms is... More

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a two night stay at Stanhope Hotel. Hotel very clean, bright and airy, in general a peaceful oasis and welcome break from our usual hectic life. Staff very polite and helpful. Little touches like bathrobes and slippers were very welcome as were the complimentary umbrellas (it rained each of the three days we were there!) Our room... More

Was this review helpful? Yes
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Mrs. Diane G, We would like to thank you for having chosen the Stanhope Hotel for your stay in Brussels and for having shared your wonderful comments via TripAdvisor. We are pleased to hear that you enjoyed your stay in our Hotel and that our services met your expectations. It has been a pleasure to make your trip in... More

York, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in Up Town Brussels and is approximately 5 minutes taxi ride (10euros) from the Brussels Midi Station. The hotel, as you would expect from a 5* hotel, is very clean, tidy and has a pleasant decor throughout. We stayed in a Club room which had a large lounge area, bedroom and large bathroom. The rooms are... More

Was this review helpful? Yes
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having chosen the Stanhope Hotel for your stay in Brussels and for your wonderful feedback we received trough the TripAdvisor website. It is always a pleasure for us to read comments like yours on our Hotel and we are pleased to hear that you really enjoyed your stay; especially the location,... More

Oslo
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Always nice to be back at Stanhope. This time I tried the restaurant for the first time. The meny was small for the summer, but food and service great. We choose the outdoor seating, and liked it. Can be recommended

Was this review helpful? Yes
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your fidelity towards the Stanhope Hotel and for having taken the time to share your last experience with the TripAdvisor travelers. We are pleased to hear that you enjoyed your stay and that our services completely met your expectations. To share a lovely feedback like yours with our staff members makes... More

tipperary
Contributor
20 reviews 20 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights, very clean, helpfull staff, good location, close to metro + place du luxembourge which is a very lively area with good bars + restaurants. Troon metro is only 2 mins walk away from here you can take a train to all the main sites in brussels. The royal palace is 5 mins walk then another 7 will... More

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The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear M. Premierman, We would like to thank you for having taken the time to share your nice comments with the TripAdvisor travelers. We are pleased to hear that you enjoyed your stay; especially the location and the service. As we are currently working to keep up the high standing of services; it is a real pleasure to share positive... More

Harrow, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was immaculate and our room was bright, airy and full of character. All the hotel staff were kind, considerate and very helpful. We will certainly recommend the hotel to our family and friends if they decide to visit Brussels.

Was this review helpful? Yes
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Mrs. Fiona B, We would like to thank you for sharing your excellent experience in our hotel trough the Tripadvisor website. We are pleased to know that you enjoyed your stay with us and that our services completely met your expectations, especially the room and our staff. Your review has been forwarded to our staff members. As we are... More

Dublin, Ireland
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed was really stayed here for four nights on business, and was really looking forward to the experience, the photos on their website are wonderful, the reality is different. There were big stains on the very old carpet in my room, the ottoman was full of nasty looking stains and the lighting in the little living room area didn't... More

Was this review helpful? Yes
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Mrs Julia R, I am really sorry to read you review. Effectively the room you stayed in has been fully myrenovated 3 years ago, and the carpet too. I went myself into your room to check the hot water, reason why you had been offered some champagne for the inconvenience reported to reception in the morning despite the fact... More

London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 14, 2014

A colleague and I spent two nights here last week. The first room I was allocated was actually a smoking room and smelt like an old ashtray. It was horrible, but I raised it with reception, who in turn immediately upgraded me to a suite overlooking the garden/restaurant. This was a charming set of rooms, drenched in sunlight, and, being... More

Was this review helpful? Yes 1
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear JaneHH, We would like to thank you for having chosen our Hotel for your stay in Brussels and for having shared your wonderful comments with the Tripadvisor travelers. It has been a pleasure to make your trip into a special moment and sharing positive feedback like yours with our staff members makes it even more special for us. Looking... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2014

The hotel was lovely clean and luxurious. Five stars it was not. Breakfast was excellent and reception staff helpful. Unfortunately the waiting staff were few and unobservant. Sometimes it was if we were invisible. I watched them ignore other guests too. Getting a drink from the bar was exceptionally hard work during the day. We gave up in the end... More

Was this review helpful? Yes 2
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Mundas, Thank you for your feedback about your experience on our hotel. I am sorry if our staff didn't meet your service expectations by providing your some drinks even if our bar was closed. Effectively our Library bar is opened from 4pm to 12pm but we usually serve drinks in our lobby without paying attention to those opening hours.... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 31, 2014

Be careful with your assets! - THE WORSE SERVICE EVER! I had been in the Stanhope Hotel to celebrate a special date with my wife. I parked my new Porsche 911 in the garage. When we did the check out I noticed my car was damaged. Finally, I called the police and the responsible for the damage didn't even had... More

Was this review helpful? Yes 1
The_Management_Team, General Manager at Stanhope Hotel, responded to this review

Dear Guest, I am sorry to read your comment as our Duty Manager handdled the situation with you directly when you informed us about your car. IO was also contacted by the police at that time. The person who took care of you car indeed has a german driving licence and you received all my contact details to give to... More

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Additional Information about Stanhope Hotel

Address: 9, Rue du Commerce, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stanhope Hotel 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Brussels #4 Romantic Hotel in Brussels #4 Green Hotel in Brussels #16 Luxury Hotel in Brussels
Hotel Class
Official Description (provided by the hotel)
Offering a luxurious escape from your daily life, Stanhope Hotel is situated in the European Quarter, near the historical centre of Brussels and close to the famous Sablon Antique Square.This fabulous boutique hotel is a peaceful heaven in a prestigious turn-of-the-century Brussels residence. In 1991, Stanhope Hotel, located in the centre of Brussels, was inaugurated first 5-Star hotel in Belgium. From the delightful bright lounge, with its Library Bar, over the Brighton restaurant to the picturesque interior garden with ivy-clad walls, everything is breathing elegance and charm. After 12 years, an extensive renovation and enlargment of the property has been established, counting today 125 Standard or Classic and Superior rooms, Suites and Apartments, as well as extensive conference facilities. ... more   less 
Number of rooms
125

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