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Novotel Brussels Centre

#23 of 196 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
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Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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1 room 1 guest
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Novotel Brussels Centre
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2,060 Reviews from our TripAdvisor Community

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Traveler rating
    711
    1,081
    197
    45
    26
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568
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2060)
  • Mar-May only
    (507)
  • Jun-Aug only
    (604)
  • Sep-Nov only
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There are newer reviews for Novotel Brussels Centre
See the most recent reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In downtown great location, personnel ok Can be noisy No surprise from novotel, in the standard Fitness center with an indoor pool is a plus You can park on the other side of the street in a public car park for a reasonable price

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to write a review of Novotel Brussels Centre – Tour Noire. We are pleased to read you enjoyed your stay in our hotel which allowed you to explore the lovely city of Brussels easily. We also much appreciated your feedback on our leisure facilities. Hope to welcome you back very soon !... More 

Stockport, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location for visiting central Brussels on foot. Rooms are spacious, clean and comfortable. The hotel breakfast is fresh, with and extensive choice to suit all palates. Excellent value for money.

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, I thank you for taking the time and let us know your opinion about your stay in Novotel Brussels Centre - Tour Noire. It is highly appreciated to hear so nice comments about our location, rooms and breakfast. You can be sure that your impressions will motivate our team. We will be looking forward to welcome you back... More 

Chorley, Lancs
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel in the centre of Brussels close to the Grand Place. Metro stations close by but only 10 minutes walk to Central station. Breakfast plentiful and a good choice of hot and cold to suit most tastes. Staff were friendly and welcoming. The room was decent sized, clean and modern. Minor improvements would be better control of room... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, It is with great pleasure to read your very kind review. I am so pleased to learn how you love our hotel, location, breakfast, room and staff and I would like to express my sincere appreciation of your positive feedback. Thank you for your kind acknowledgement and we are all so happy to have you and we all... More 

Reading
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great, functional hotel located in the heart of Brussels. Upon check-in, my children were presented with a little toy to play with and my son immediately clocked the XBox, which was available in the foyer. The family room was clean and modern with plenty of space for the four of us. The pool and steam rooms were a bonus-... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Brussels Centre Tour Noire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Chesterfield, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Novotel, as with others we have stayed in was modern, clean ,the hotel staff very welcoming and friendly, good amenities and great location. The breakfast didn't disappoint either, with lots of choices and all you can eat to set yourself up for a day of sightseeing round Brussels. Would definitely recommend this Novotel to anyone visiting Brussels.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. It’s always a pleasure to read that our guests appreciated our quality of service, amenities, breakfast as well as the location of our hotel. I look forward to welcoming you again very soon. Best regards, Annabelle Secretary Guest Relations More 

Vienna, Austria
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and me spent a weekend in beautiful Brussels and had choosen the Novotel Brussels Centre for our stay. It was the right choice because the location is excellent, the hotel modern and clean and the staff was so friendly and helpful, we never had experienced in a city hotel. Prices are reasonable, but you have to notice, that... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review of Novotel Brussels Centre – Tour Noire. We appreciated a lot your feedback on the evaluation of value/price, the location of the hotel as well as on the staff. Hope to welcome you back very soon ! Annabelle Secretary Guest Relations More 

Westcliff-on-Sea, United Kingdom
Level Contributor
102 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 28, 2015

Thanks to our e mail of enquiry, we found the hotel without any trouble. Warm welcome and we took up the offer of an upgrade. Splendid room with walk in shower and separate loo. Good location with plenty of bars and restaurants close by. A short taxi ride from Brussels Midi for Eurostar.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, It is a pleasure for the whole team to enchant all of our guests and I am truly happy to hear that you have had a great experience with us and that you loved the welcome, our location as well as our rooms. We certainly hope to welcome you again at Novotel Brussels Centre - Tour Noire. Annabelle... More 

China Grove, North Carolina
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed July 28, 2015

We thought we'd booked a reservation at the Novotel near the train station. We knew exactly where that one was. When we arrived, we discovered it was the Centre one. We were going to take a taxi but were told it was within walking distance (even with our luggage in tow) and a taxi would charge a lot. So, we... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to tell us and other travellers about your experience. I am sorry to read that you have made your reservation by mistake in our colleague hotel and that you had trouble to find our hotel. Thank you once again for your feedback. Kind regards, Annabelle Secretary Guest Relations More 

Sheerness, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 23, 2015

Hop in a cab at Brussels Midi and it's 10 minutes. About €12 . Hotel staff very welcoming and we took up the offer of an upgrade to executive suit. Top floor and what a lovely room! Unfortunately not a wonderful view due to a lot of high buildings surrounding the hotel but great to look over this part of... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor and for sharing details about our central location in Brussels to other guests. I am glad you enjoyed your stay with us liked our staff and loved your room. I hope to be able to welcome you again very soon.... More 

Hotel Review Summarization

What travelers say

  • Grand place(15)
  • Very good(8)
  • St Catherine(4)
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