We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Brussels Centre

#22 of 194 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel Brussels Centre
Professional photos View all
Browse nearby
Novotel Brussels Centre
Write a Review

1,897 reviews from our community

Traveler rating
    649
    995
    188
    40
    25
See reviews for
500
721
118
365
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1897)
  • Mar-May only
    (490)
  • Jun-Aug only
    (461)
  • Sep-Nov only
    (410)
  • Dec-Feb only
    (536)
All months
Braga
Top Contributor
124 reviews 124 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very good hotel. Room was big, clean, modern and very comfortable. The hotel has a fitness area, with swimming pool. Breakfast is buffet with good quality products. It is located 1 min from underground station, 5 min walk to the grand place and 10 min from railway station. You can find everything you may need just around the corner.

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I would like to start by thanking you for taking the time to write a review of Novotel Brussels Centre - Tour Noire. Especially, since you highlighted so well our prime location and easy accessibility. I am glad you enjoyed your stay with us and I hope to be able to welcome you again for your next trip... More 

Rockhampton, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing and great hotel. Staff were friendly and always very helpful. Our room was spacious clean and neat. Very comfortable bed, shower was big and had an amazing shower head and separate toilet. Roomy wardrobes. Kettle and minibar and safe. Our room had a view over the church and place with plenty restaurants to choose from. Breakfast was buffet type... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you very much for your gracious compliments. I guess every hotel wishes to receive such a positive review ! Your kind words are truly appreciated and I will make sure they will be shared with everyone involved. My team and I look forward to welcome you again in our hotel. Annabelle Secretary Guest Relations More 

Marlborough, United Kingdom
Top Contributor
69 reviews 69 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

lovely big room and nice shower on 6th floor of hotel. No noise disturbance and helpful staff. One slight criticism though is that there are no twin bedded rooms. I travelled with my 18 yr old son and whilst I had a luxurious King Sized bed and duvet, he had a single sofa bed and sheet! The front office staff... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am very happy to read your review, and am glad that we could contribute to making your trip to the Brussels a great experience. Personalized service is of great importance to Accor, and we invest heavily into training to ensure every guest feels special. Yours truly, Annabelle Secretary Guest Relations More 

Detroit, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I checked in at 4:30 pm and they told me the room I reserved was different than the printed reservation I had with me and then told me they could get me the room I wanted (no, the room I had reserved) but not available but could get better room for 30 more euro's. We were tired and didn't want... More 

Was this review helpful? Yes 2
London, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is good - very conveniently located with staff who know what they are doing. No trouble is too much - in the early hours of the morning I needed an adapter and they obliged swiftly (normally night staff are clueless on these things in my experience) and arriving back drunk with no idea of my room number they... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. I am glad to hear that our staff members have fulfilled your expectations in terms of service and that you overall enjoyed your experience with us ! Sincerely, Annabelle Secretary Guest Relations More 

Soest, The Netherlands
Top Contributor
198 reviews 198 reviews
68 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staying at the Novotel for business. Parking (paid) opposite the hotel. Love the room (427). Spacious, modern. Watercooker and coffee available. Bathroom with walk in shower. Seperate toilet. Room is at the rear. Can sleep with open window. One or two drunken folks passed by only. Breakfast with hot, cold, cereals, etc. A big plus, it starts from 6am. To... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, I would like to start by thanking you for taking the time to write a review of Novotel Brussels Centre - Tour Noire. Especially, since you highlighted so well our prime location, our rooms and breakfast. We would also like to inform you that it is clearly stipulated in the sales conditions, which you have to accept when... More 

Halifax, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked for Valentines Day weekend well in advance and got an excellent rate for three nights before the price went up. Paid extra for a superior room which was very big as well as being clean and comfy. Chose not to pay the enormous fee for breakfast - there are enough good places a stones throw away. Leisure club... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you very much for sharing your experience at the Novotel Brussels Centre – Tour Noire with the trip advisor readers. I am happy to read that you have enjoyed the location of the hotel ! Again we appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near... More 

London, UK
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very practical good hotel. Centrally located decent rates usually and OK service. The gym has gotten better but the "pool" is silly. The breakfast at 20 euro pisses me off but std pricing and it is decent food. I recommend it

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear loyal guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Kind Regards, Annabelle Secretary Guest Relations More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is located around the Black Tower, which is one of the oldest historic landmarks mentioned in the Brussels Museum. We got a corner room facing the tower (room 206) It was a modern room, and according to the map in our room, it was significantly larger than the other rooms on the floor, so I would suggest to... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I’m delighted that you enjoyed your stay in our hotel and that you liked our location. We have noted your comments about the air-conditioning system. When we were informed during your stay that the airconditioning wasn't working well, we could have taken the appropriate measures as the convenience of our guestst is our priority. We appreciate your feedback... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

We were really excited in our first stay in Brussels. Our room was really large and nice. However I was shocked when I requested room temprature water and they brought it with ice - definetly freezing-. When I insisted to have room temprature water, the service guy suggested to put it on the sink to make it warm. That is... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, I would like to thank you for staying at our hotel and for taking the time to share your impression with other travelers. I am sorry you did not receive the requested service. Please be sure that in the meantime our F&B manager took the necessary steps to avoid this in the future. We hope that this has... More 

Questions? Get answers from hotel staff and past guests. Ask a question

401 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (371)
Viewed
View from room (39)
Viewed
Room/suite (117)
Viewed
Bathroom (37)
Viewed
Hotel & grounds (46)
Viewed
Business center/function rooms (5)
Viewed
Pool/beach area (9)
Viewed
Dining (2)
Viewed
1:31
Videos (1)
Viewed
Other (115)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities