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Novotel Brussels Centre

#22 of 195 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
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Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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Novotel Brussels Centre
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Novotel Brussels Centre
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1,860 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo
Top Contributor
103 reviews 103 reviews
86 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our room was surprisingly spacious for a Novotel. Bed was comfortable and location suited us perfectly. Walking distance to shopping, sights and entertainment, walking distance (for normally fit person) to Central Station for airport train. We will absolutely consider this hotel next time we plan our visit in Brussels.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is ideal for a mini-break. It is centrally located and the rooms are clean, comfortable and well equipped with a good selection of TV channels. The reception staff were very pleasant and welcoming and seemed genuinely happy to help. We were travelling with our 2 sons aged 14 and 20 and had booked 2 double rooms. However, when... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Many thanks for posting a review and for the positive feedback ! It is great to read how much you have appreciated the location, facilities and service at the hotel. We certainly hope to welcome you again at Novotel Brussels Centre - Tour Noire. Annabelle Secretary Guest Relations More 

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was very attentive. The room extremely quiet, which was a major bonus I felt very safe at the hotel, due to the key coded elevator and physical internal metal door opening trap. Coffee/tea making facilities made me fell at home. Very limited option choice in the restaurant menu was a negative aspect - I would have dined more... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive feedback. I will share your comments with my entire team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you... More 

New Delhi, India
Top Contributor
94 reviews 94 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Came back after a year for the Annual Conference . Clean , comfortable, staff ever willing to help , very sumptuous breakfast , very nice fitness centre and swimming pool & proximity to shopping district. Can you ask for more ?

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review of Novotel Brussels Centre – Tour Noire. We are pleased to read you enjoyed your stay in our hotel. Thank you once again for your thoughtful feedback. Yours truly, Annabelle Secretary Guest Relations More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Super location, super clean, spacious room, friendly staff, free wi fi and acces to the pool/gym, parking just across the street for 14€ per day. Everything worth visiting is just a walking distance. Tottaly recomend. 10 out of 10. Not 3 but 4 star hotel!

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to share the experience you have had at Novotel Brussels Centre – Tour Noire during your last stay. I am glad that your stay was fabulous. We wish to have the pleasure of welcoming you back ! Annabelle Secretary Guest Relations More 

Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel is in a great location, walking distance to the main centre and also in between two well connected metro stations. Rooms are spacious and clean. The TV has a good selection on uk channels. Staff all seemed very friendly and helpful. There's also a nice small pool and gym that was free to use at any time.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, First of all I would like to thank you that you took the time to communicate me your positive impressions concerning your stay in Novotel Brussels Centre – Tour Noire. I herewith would like to inform you that I transmitted your reactions to all my team members. Looking forward to meet you again in Novotel, I remain at... More 

Ipswich
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We've just got back from 2 nights at this hotel and were really impressed. We booked a family room as we were travelling with our 3 year old daughter and found the room to be much better than other family rooms we have stayed in in Europe. The hotel is really well situated to explore the city - it's about... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am very happy to read your review, and am glad that we could contribute to making your trip to the Brussels a great experience. Personalized service is of great importance to Accor, and we invest heavily into training to ensure every guest feels special. Annabelle Secretary Guest Relations More 

Kosice, Slovakia
Top Contributor
68 reviews 68 reviews
34 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is well located in the city. There is a multi storey car park opposite, the hotel has no car parking. The rates were reasonable I felt for a city centre, about 18 Euros per 24 hours. We arrived early and were checked in straight away. The desk staff were very friendly and courteous and informative, provided us with... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Brussels Centre. I am sorry that your breakfast experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.... More 

Walnut Creek, CA
Top Contributor
67 reviews 67 reviews
57 hotel reviews
207 helpful votes 207 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently spent three days in Brussels. I actually just spent one full afternoon there and then used the city the rest of the time as base to see other areas. There appeared to be some interesting boutique hotels in Brussels, but I wanted a hotel that was had a very central location, and thus picked the Novotel. The price... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Many thanks for posting a review and for the positive feedback! It is great to read how much you have appreciated the location of our hotel. We certainly hope to welcome you again at Novotel Brussels Centre - Tour Noire. Annabelle Secretary Guest Relations More 

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