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Novotel Brussels Centre

#24 of 195 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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Best prices for: 1 room 1 guest
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Novotel Brussels Centre
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Novotel Brussels Centre
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1,816 reviews from our community

Traveler rating
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476
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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London
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Checked in for three nights here today. Was a little disappointed that my room upgrade request was rejected because I booked the room via an agency. Never thought that booking via a third party would be issue as I certainly have been upgraded before for the same situation with other Accor hotels. Having said that, it is a nice and... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear client, First of all I would like to thank you that you took the time to communicate your impressions concerning your stay in Novotel Brussels Centre – Tour Noire and are happy to know that you enjoyed your stay. I herewith would like to inform you that it is clearly stated in the conditions related to your Accor Le... More 

Ottawa, Canada
Top Contributor
63 reviews 63 reviews
49 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for four days while in a business trip. The location was great - close to several great restaurants, transit, La Grand Place etc. The hotel offers free WiFi throughout. The gym is adequate and has a small lap pool that was not used very much by other guest. The location is very quiet, and rooms are very clean... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, We appreciated a lot your feedback on the evaluation of value/price, the amenities and our location. On behalf of our team, thank you for your review of Novotel Brussels Centre – Tour Noire. We look forward to welcoming you again very soon. Best regards, Annabelle Secretary Guest Relations More 

Dublin
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great time staying here, i lvoe the old tower ruins outside and the area is very central. So many food options around so never ate int eh hotel, the rooms are spacious and great for doing work, with a big table and very good wifi to work with. Nice pool area also with helpful staff. Will stay again,... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, It is a pleasure for the whole team to enchant all of our guests and I am truly happy to hear that you have had a great experience with us and that you loved our rooms and leisures facilities. We wish to have the pleasure of welcoming you back ! With my best regards, Annabelle Secretary Guest Relations More 

Redhill, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My girlfriend and I spent 4 nights here from 7/3/15 to 11/3/15 The executive room price ranged from £100 to £150 - a bit pricey for what you get but then that pretty much sums up Brussels. The "bathroom" did not have a bath (surely this should be described as a shower room then ?) but the room was very... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I’m delighted that you enjoyed your stay, loved our location and we have noted your comments about the in Wellness by Novotel facilities. We hope to welcome you in our hotel again in the near future. Yours truly, Annabelle Secretary Guest Relations More 

Bern, Switzerland
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Got an upgrade to a very spacious room with a large and very comfortable bed. I can certainly recommend this hotel, especially for a couple looking for a romantic weekend. Lots of restaurants to be found within a 10-minute walk.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you very much for sharing your experience at the Novotel Brussels Centre – Tour Noire with the trip advisor readers. I am happy to read that you have enjoyed our rooms as well as the incredible comfort of the bed ! With our best regards, Annabelle Secretary Guest Relations More 

Sydney, Australia
Top Contributor
50 reviews 50 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The Novotel Brussels Centre Tour Noire might not be the initial choice for first-up visitors to Brussels but we would suggest it should be. This is a modern four (4) star hotel perfectly located on the edge of the St Catherine's neighbourhood, renowned for its seafood restaurants - and having tried a couple we can attest to their quality. In... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you very much for this extremely positive feedback! Especially since you quoted our hotel as a 4 star hotel and in fact we are only a 3 star hotel. We are pleased to read you enjoyed your stay in our hotel which allowed you to explore the lovely city of Brussels easily. We would be really happy... More 

Ko Samui, Thailand
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good clean hotel with nice staff at the reception. Rooms are big, clean and quit. The only downside was the hotelbar. Staff did not put any effort in being friendly or being a server whi is there to make guests comfortable. Good wifi and a parking oppositie the hotel. I think the best hotel in Brussels. I allready tried a... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, These positive comments help to continue to nurture a culture of hospitality that is a strong focus in everything that we try to do, every day; and I cannot thank you enough for sharing them at Trip advisor. We hope to welcome you in our hotel again in the near future. Annabelle Secretary Guest Relations More 

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