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Novotel Brussels Centre

#23 of 195 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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Novotel Brussels Centre
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1,955 Reviews from our TripAdvisor Community

Traveler rating
    673
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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Yulee, Florida
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice large room, and VERY clean! A/C is not what we are used to in USA, but then again, most of Europe is that way! The breakfast is AMAZING, & was included for us. There is a Supermarket very close, and neat little bar across the street.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time to write a review of Novotel Brussels Centre – Tour Noire. We are pleased to read you liked our rooms and enjoyed your brreakfast. We hope to see you on your next visit to Brussels. Best regards, Annabelle Secretary Guest Relations More 

Illinois
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel room was very large, with a large sitting area and a large shower. After some tiny bathrooms in previous hotels during my stay in Europe, this was a welcome change. The room has a tea kettle with 4 different kinds of tea that was replaced each day. My room overlooked the historic tower that the hotel is built around... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Novotel Brussels Centre - Tour Noire very much appreciates your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our breakfast. Thank you for the time spent in posting your comments. Sincerely, Annabelle Secretary Guest Relations More 

derby,england
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my family over half term in February. Travelled by Eurostar and cab fee from Midi Station to the hotel was approx 12 Euros. Arrived slightly before check in time but no problem and our room allocated. Room was very good,clean roomy and comfortable.Kids had sofa beds and they were happy and slept ok in them. Breakfast good... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Thank you for taking the time and let us know your opinion about your stay in Novotel Brussels Centre - Tour Noire. It is highly appreciated to hear so nice comments. You can be sure that your impressions will motivate our teams. We will be looking forward to welcome you back. Annabelle Secretary Guest Relations More 

Brighton, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this was a lovely hotel. Service is a big draw for me and the staff here were fantastic. Great location if you are visiting for a weekend break. Room was comfortable and clean and there was a very good selection for breakfast. Much more that I've seen elsewhere. Only shortcoming - I am a business traveller, arrived late in... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for taking the time to share the experience you have had at Novotel Brussels Centre– Tour Noire during your last stay. I am glad that overall your stay was good and regret that all irons were distributed to other guests when you requested one. Kindest Regards, Annabelle Secretary Guest Relations More 

Jacksonville, Florida, United States
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After two weeks of bed and breskfast hotels around Europe, this breskfast buffet seemed grand! The location is good, a 10 minute walk from the Grand Place. Metro stop is within a block. The room was ok, clean and comfortable. There is an indoor but shallow heated pool. Overall it's a good value.

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, It is a pleasure for the whole team to enchant all of our guests and I am truly happy to hear that you have had a great experience with us and you loved our breakfast buffet. Thank you for your thoughtful feedback. Yours truly, Annabelle Secretary Guest Relations More 

Wiltshire, United Kingdom
Level Contributor
171 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel and only slightly more expensive than the Ibis next door. Big rooms, very well appointed with a large shower / wc area. Fridge, good quality TV with all the necessary inputs etc. Helpful staff and nice bar area although sticking rigidly to the 2pm check in time smacks a bit of bureaucracy..... I can't believe all the rooms... More 

Was this review helpful? Yes
NBCTN, General Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Many thanks for your review. We regret that the public car park made you pay per motorbike instead of per parking spot. Kind regards, Marc Uytterhoeven Novotel Brussels centre Tour Noire More 

Fort Lauderdale
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Novotel Brussels Centre at the beginning of June. The location is good, a 10 minute walk from the Grand Place. The rooms are OK, clean and comfortable. I also want to thank Juan at the bar, he is very nice and professional !

Was this review helpful? Yes
NBCTN, General Manager at Novotel Brussels Centre, responded to this review

Dear Cecille, Many thanks for your kind review. Juan is pleased with your kind words! Regards, Marc Uytterhoeven General Manager More 

Sardinia, Italy
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very good hotel in the town center. From here you can very easily visit the center of the town, as many interesting places are located at a walking distance from the Hotel. It is also very close to 2 Metro stations (S. Catherine & De Brouckère). Additionally the close square of Place Ste. Catherine (that you can see from... More 

Was this review helpful? Yes 1
NBCTN, General Manager at Novotel Brussels Centre, responded to this review

Dear Guiseppe, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

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