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Novotel Brussels Centre

3.0 of 5 Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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Novotel Brussels Centre
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Novotel Brussels Centre
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1,789 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bucharest, Romania
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars NEW

The hotel is located in a nice building right in the centre of Brussels downtown. One of the main boulevards, the Anspach, is 50m away, a walk to Grand Place takes 5-6 minutes, there are plenty of restaurants within 200m around the hotel and one of the main shopping streets, rue Neuve (pedestrian zone) can be reached in 3-4 minutes.... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a strategically located hotel, at a short walking distance from the Gran Place, with very big rooms and comfortable facilities, such as a gym and a little spa. Rooms are clean, quiet and modern looking, staff is professional. Public transport (bus, underground) can be found in front of the hotel, or just around the corner.

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. On behalf of our team, thank you for your review of Novotel Brussels Centre – Tour Noire. Yours truly, Annabelle Secretary Guest Relations More 

El Cerrito, California
Top Contributor
80 reviews 80 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel while on a combined business (a little amount for one of us) and vacation trip. The hotel itself is a quite pleasant modern hotel probably a bit nicer than the typical Novotel. That means it is modern, clean, adequate in terms of roominess (ours was a bit more than that), with an adequate restaurant and... More 

Was this review helpful? Yes 2
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Novotel Brussels Centre - Tour Noire very much appreciates your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our service. We strive to provide you as our guest personal service. We are happy to hear that our reception clerck gave you this helpful and warm feeling. We will share this... More 

Liverpool
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I along with two other couples visted Brussels over Valentines weekend. The hotel was in a perect location, minutes from Grand Place and just over the road from the Metro system. The rooms where very modern looking and very clean. The staff were friendly and we had no problems checking in or out. The reception are did... More 

Was this review helpful? Yes 3
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review
Google Translation

Cher client, Nous sommes très heureux que votre séjour se soit bien passé. C'est avec grand intérêt que nous avons... More 

1 review
2 of 5 stars Reviewed 1 week ago

I reserved a room with a double bed and two sofa beds which I paid for. When I checked in I was given one bed and one sofa bed....This option would have been cheaper but I wanted the space so bought the more expensive room. The pool is full of kids no relaxation at all

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, I am sorry that on this occasion you were disappointed with your stay at Novotel Brussels Centre - Tour Noire. I appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near future and provide you with a genuine hassle-free experience Kind Regards, Annabelle Secretary Guest Relations More 

Lugano, Switzerland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Accorhotels in general and Novotel in particular are usually our primary choice when it comes to holiday accomodations. We have never been disappointed and this hotel is no exception. The Bruxelle centre is exceptionally well positionned, in the hart of main tourist attractions and at walking distance from key public transportations. The rooms are well furnished and clean. Staff is... More 

Was this review helpful? Yes
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, I would like to thank you for choosing the Novotel Brussels Centre - Tour Noire during your stay in Brussels and for sharing your impressions with us. I am really glad to read you enjoyed our quality of services and our central location in Brussels. We look forward to welcoming you again very soon. Best regards, Annabelle Secretary... More 

Glasg
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

Spacious, clean rooms, the hotel feels very safe as you need to use your room key to get in to hotel in the evening and to use the elevator.. Close to Grand Place, 5 minute walk, and close to metro. Restaurants etc close by. Our room was at the end of a corridor, it was nice and quiet. Staff friendly... More 

Was this review helpful? Yes 5
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review. We very much appreciate your positive comments regarding your stay at the Novotel Brussels Tour Noire. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our... More 

London
Top Contributor
62 reviews 62 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Spacious and clean rooms, close to the centre and also very clean and spacious bathrooms with a walk in shower. Excellent facilities and service would definitely stay there again, either for business or leisure. Only the noise from the road was a small issue, but overall excellent

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, These positive comments help to continue to nurture a culture of hospitality that is a strong focus in everything that we try to do, every day; and I cannot thank you enough for sharing them at Trip advisor. My team and I look forward to welcome you again in our hotel. Annabelle Secretary Guest Relations More 

Juazeiro do Norte
Top Contributor
57 reviews 57 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel with great staff. Only 3 problems I faced: 1. sink in the bathroom is too high 2. mirror is too high, I cannot see myself from a sitting position and 3. there are steps in the jacuzzi area, so I could not get into the water.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Novotel Brussels Centre - Tour Noire very much appreciate your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our staff and liked our hotel. I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward – thank you. We look forward to welcoming you... More 

Milton Keynes, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed with a colleague whilst we were in Brussels for work, and the hotel was perfect for this. It is well placed - Grand Place is only a 7/8mins walk away, and there are tonnes of restaurants in the streets immediately surrounding the hotel. The trip to the airport was only 20/25mins. The rooms are spacious and clean, nicely... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. I am glad to hear that our staff members have fulfilled your expectations in terms of service and that you overall enjoyed your experience with us ! We look forward to welcoming you again very soon. Annabelle... More 

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Additional Information about Novotel Brussels Centre

Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Brussels Centre 3*
Number of rooms: 217
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Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel
Hotel Style:
#8 Green Hotel in Brussels
#10 Family Hotel in Brussels
#21 Romantic Hotel in Brussels
#28 Business Hotel in Brussels

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