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Novotel Brussels Centre

#23 of 195 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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Novotel Brussels Centre
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87%
Positive reviews?

WHAT TRAVELERS SAY

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Novotel Brussels Centre
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    2,004 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (118)
    Date | Rating
    • Chinese (Simplified) first
    • Danish first
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    • English first
    • French first
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    • Italian first
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    English first
    • All months
      (2004)
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    Westcliff-on-Sea, United Kingdom
    Level Contributor
    98 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Thanks to our e mail of enquiry, we found the hotel without any trouble. Warm welcome and we took up the offer of an upgrade. Splendid room with walk in shower and separate loo. Good location with plenty of bars and restaurants close by. A short taxi ride from Brussels Midi for Eurostar.

    Was this review helpful? Yes 1
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear guest, It is a pleasure for the whole team to enchant all of our guests and I am truly happy to hear that you have had a great experience with us and that you loved the welcome, our location as well as our rooms. We certainly hope to welcome you again at Novotel Brussels Centre - Tour Noire. Annabelle... More 

    China Grove, North Carolina
    Level Contributor
    93 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 77 helpful votes
    3 of 5 stars Reviewed 1 week ago

    We thought we'd booked a reservation at the Novotel near the train station. We knew exactly where that one was. When we arrived, we discovered it was the Centre one. We were going to take a taxi but were told it was within walking distance (even with our luggage in tow) and a taxi would charge a lot. So, we... More 

    Was this review helpful? Yes
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear guest, Thank you for taking the time to tell us and other travellers about your experience. I am sorry to read that you have made your reservation by mistake in our colleague hotel and that you had trouble to find our hotel. Thank you once again for your feedback. Kind regards, Annabelle Secretary Guest Relations More 

    Sheerness, United Kingdom
    Level Contributor
    10 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Hop in a cab at Brussels Midi and it's 10 minutes. About €12 . Hotel staff very welcoming and we took up the offer of an upgrade to executive suit. Top floor and what a lovely room! Unfortunately not a wonderful view due to a lot of high buildings surrounding the hotel but great to look over this part of... More 

    Was this review helpful? Yes 2
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear Guest, Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor and for sharing details about our central location in Brussels to other guests. I am glad you enjoyed your stay with us liked our staff and loved your room. I hope to be able to welcome you again very soon.... More 

    Level Contributor
    10 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 2 weeks ago

    A nice hotel located near the grand place. The rooms are spacious and the staff helpful. You will find a lot of good restaurant near by and and the town center is short walk from the hotel. Manneken pis and Jeanneke pis are in the reach of a short walk. The staff is very helpful. They even had a small... More 

    Was this review helpful? Yes
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear guest, I am very happy to read your review, and am glad that we could contribute to making your trip to the Brussels a great experience. We appreciate your opinion conerning our rooms, staff and leisure facilities. You can be sure that your impressions will motivate our team. We look forward to welcome you back in Novotel Brussels Centre... More 

    Bristol, United Kingdom
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This Novotel (also called Tour Noir) is a great pace to base oneself for a weekend in Brussels for leisure or business. It is close to metro stations, has a massive (if very ugly) car park opposite it and backs onto a pleasant public square with lots of restaurants and bars in spitting distance. The hotel is modern, clean and... More 

    Was this review helpful? Yes
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear Guest, Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor and for sharing details with other guests. I am glad you enjoyed your stay with us and I hope to be able to welcome you again very soon. Best regards, Annabelle Secretary Guest Relations More 

    County Durham
    Level Contributor
    32 reviews
    26 hotel reviews
    common_n_hotel_reviews_1bd8 57 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Stayed here with my husband we chose it because of its central location and good reviews We found the hotels location perfect just a short walk from grand place and from lots of nice bars and restaurants Our room was spacious and clean The pool although small was sufficient for us to relax in Breakfast choice is superb Our only... More 

    Was this review helpful? Yes 1
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear guest, Thank you very much for sharing your experience at the Novotel Brussels Centre – Tour Noire with the trip advisor readers. I am happy to read that you have enjoyed the location of the hotel as well as the room and breakfast. We are happy to have been the successful setting of your stay in Brussels. Annabelle Secretary... More 

    Voorburg, The Netherlands
    Level Contributor
    79 reviews
    18 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Good service superb location. Just outside the hotel are plenty of restaurants and bars and just a great place to stroll. Hotel staff and service was great. Typical Novotel. You know what you get - clean comfortable and added to that a great location.

    Was this review helpful? Yes
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear Guest, I would like to thank you for choosing the Novotel Brussels Centre - Tour Noire during your stay in Brussels and for sharing your impressions with other clients. I am really glad to read you enjoyed our quality of services and our central location in Brussels. We look forward to welcoming you again very soon. Best regards, Annabelle... More 

    Swanley, Kent
    Level Contributor
    51 reviews
    26 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    We stayed here for a family city break. The location is ideal for the centre of Brussels - a few minutes walk from the Grand Place. The family room is large, well equipped and very comfortable. Beds are excellent, including the two single beds that pop up. They had proper mattresses and would be just as god for adults as... More 

    Was this review helpful? Yes 2
    NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

    Dear Guest, Our utmost reward is to hear satisfied guests therefore the whole team and I thank you for your words of praise. I am glad to hear that our staff members have fulfilled your expectations in terms of service and that you overall enjoyed your experience with us ! On behalf of our team, thank you for your review... More 

    Hotel Review Summarization

    What travelers say

    • Grand place(15)
    • Very good(8)
    • St Catherine(4)
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    482 photos of this hotel

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