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Novotel Brussels Centre

#24 of 195 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
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Novotel Brussels Centre
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Novotel Brussels Centre
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1,826 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in a great location, quiet yet close to both the upper town and lower town of the city centre and is close to two metro stops. The first room we were offered was slightly unclean in places however the staff were really good about us moving rooms (which was fine). The room we stayed in was spacious... More 

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Kent
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I cannot say much more about this hotel than it is a typical Novotel. I usually choose the brand because of consistency and I was not let down when I visited the Brussels site. I found this to be the best value hotel 2 weeks in advance of arriving which was reassuring. The room was a typically nice room, with... More 

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The Hague, The Netherlands
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we went on a short city trip with two kids and booked a room for two adults and two kids. The bed space for the kids was very limited-a two-layered sofa was to be converted by us(!) into a bed for two kids. For this one matrass needed to be squeezed on the floor between sofa and parent bed -... More 

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Ithaca, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a wonderful location, great staff, and lovely rooms. The only problem is rooms on the side of the building that face the parking garage had air filled with cigarrette smoke and car fumes (mostly at night). When I complained, the staff immediately found me a room on the other side of the building which was quiet and... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and my partner stayed here just for 1 night and I must say it was a lovely place, the staff were all smiles, the room was modern and clean and the hotel lobby was nice and refreshing. If you are staying in Brussels I would definitely recommend staying here.

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, Novotel Brussels Centre - Tour Noire very much appreciates your positive comments regarding your stay in our hotel. We are delighted to read that you appreciate our staff and loved our hotel. I have shared your comments with the teams. Positive feedback from satisfied guests is our greatest reward. Thank you. We look forward to welcoming you again... More 

London
2 reviews
3 of 5 stars Reviewed 1 week ago

Checked in for three nights here today. Was a little disappointed that my room upgrade request was rejected because I booked the room via an agency. Never thought that booking via a third party would be issue as I certainly have been upgraded before for the same situation with other Accor hotels. Having said that, it is a nice and... More 

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NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear client, First of all I would like to thank you that you took the time to communicate your impressions concerning your stay in Novotel Brussels Centre – Tour Noire and are happy to know that you enjoyed your stay. I herewith would like to inform you that it is clearly stated in the conditions related to your Accor Le... More 

Ottawa, Canada
Top Contributor
63 reviews 63 reviews
49 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for four days while in a business trip. The location was great - close to several great restaurants, transit, La Grand Place etc. The hotel offers free WiFi throughout. The gym is adequate and has a small lap pool that was not used very much by other guest. The location is very quiet, and rooms are very clean... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear guest, We appreciated a lot your feedback on the evaluation of value/price, the amenities and our location. On behalf of our team, thank you for your review of Novotel Brussels Centre – Tour Noire. We look forward to welcoming you again very soon. Best regards, Annabelle Secretary Guest Relations More 

Dublin
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great time staying here, i lvoe the old tower ruins outside and the area is very central. So many food options around so never ate int eh hotel, the rooms are spacious and great for doing work, with a big table and very good wifi to work with. Nice pool area also with helpful staff. Will stay again,... More 

Was this review helpful? Yes 1
NBCTN, Guest Relations Manager at Novotel Brussels Centre, responded to this review

Dear Guest, It is a pleasure for the whole team to enchant all of our guests and I am truly happy to hear that you have had a great experience with us and that you loved our rooms and leisures facilities. We wish to have the pleasure of welcoming you back ! With my best regards, Annabelle Secretary Guest Relations More 

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