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Martin's Brussels EU

#82 of 194 Hotels in Brussels
GreenLeadersSilver level
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Boulevard Charlemagne 80 | Brussels, Brussels B-1000, Belgium (Formerly Martin's Central Park)
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Martin's Brussels EU
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318 reviews from our community

Traveler rating
    61
    142
    81
    22
    12
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31
139
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85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
  • Russian first
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Zagreb, Croatia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

the hotel is in a guiet street, room was clean and cosy enough, breakfast was very basic but tasty, the looby a bit too dark for my taste, but what will stay in my memory is not so much friendly personnel at the reception desk!!! in the week i staied all rooms in brux were enourmous price, this hotel was... More 

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NY
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an exceptional hotel in Brussels: good environmental practices and willing to provide a breakfast of cereal and coffee at low cost (not making you pay the full buffet price). Increasingly I find myself frustrated at being asked to pay $20 for a healthy breakfast and the wonderful staff at this hotel understood my concerns.

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Andy D, Directeur général at Martin's Brussels EU, responded to this review

Thank you Mr CornerWalker for your kind review left on Tripadvisor. We hope to see you soon in Brussels or in any of our 9 other hotels. Kind regards, Andy More 

Europe
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located in walking distance form Schumann metro station, thus 3 metro stops from Gare Central or 6 bus number 12 stops from the airport. Convenient. Got upgraded to the suite, which consists of two rooms, one with desk, leather sofa, TV, mini-bar, complimentary bottle of water and the bedroom. Both spacious, however darkish, maybe due to the... More 

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Andy D, Directeur général at Martin's Brussels EU, responded to this review

Dear AhogZ, Many thanks for nice comment. We hope to see you soon in Brussels, Kind regards, Andy More 

alexandria07
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 19, 2015 via mobile

This hotel is quite centrally located to EU offices in Brussels. Rooms are small but comfortable and clean. The hotel restaurant is nice - breakfast was included in my rate and it was a full buffet. For a business hotel, the rooms are lacking in power outlets which is a bit of a problem if you have a phone, tablet,... More 

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Altanta
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 26, 2015

First i would like to say that the modern photos that they advertise are of the lobby , don't expect you room to look anything like that. I booked this hotel on hotels.com for around $55. For some reason there was a booking error and it booked the room for one person, I tried to go back and change it... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

Asked to anticipate the breakfast from 7AM to 6:45 on the day of leave, but told it was not possible. In general having breakfast time starting at 7AM it's a bit late with respect to hotel "standards" (in most of the hotels breakfast time starts at 6:30 or even earlier). A 4 stars rated hotel must have resources and flexibility... More 

Was this review helpful? Yes 1
Andy D, Directeur général at Martin's Brussels EU, responded to this review

Dear Roberto C, First of all, many thanks for taking time to post your useful comment. You mention that our buffet breakfast is starting at 07:00 AM, this correspond to 95% of our clients' request. When we do have special requests for early breakfast, we propose 2 alternatives: - taking the breakfast in the restautant: possible access from around 6:45-... More 

Brussels, Belgium
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

I spent one night in January, to attend a business meeting in the morning. I had a very pleasant stay! The location (in the center) is perfect, and though very quiet! I was really positively surprised about that. The rooms were nice and clean, the single beds quite wide and very comfortable. And the best part was breakfast: I was... More 

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Andy D, Directeur général at Martin's Brussels EU, responded to this review

Dear BereniceHermant, First of all: THANK YOu for your comment left on Tripadvisor. I'll pass your message to my colleagues. Your are right that we took the option to offer a empty fridge in our rooms. After different surveys & a long experience, it seems that most of our guests prefer to bring their own drinks or to have more... More 

Schilde, Belgium
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 17, 2015

I stayed for one night in this hotel and it was Ok for a night between late evening and early morning business. The room I had was relatively small, the staff not so friendly and distant. Nothing special and welcoming. The staff at the reception were more interested talking to each other than looking at one of the failing elevators.

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Glasgow, United Kingdom
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 10, 2015

I stayed here one night with a colleague as we were attending a meeting at an office just around the corner. I was very happy with the location. There were some pubs and restaurants nearby, although the area around the hotel was nice and quiet. It also wasn't far from bus stops and the metro. The staff were very nice... More 

Was this review helpful? Yes 3
Sheffield
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 4, 2015

Went for Xmas markets in Brussels. Nice hotel but definitely not 4* standard service! We had unchanged and dirty bedsheets. Very disappointed Spoke to manager Andy D. He was nice and promised us a night stay for free at Martin's hotel of choice. Sent him pictures. No response!

Was this review helpful? Yes 2
Andy D, Directeur général at Martin's Brussels EU, responded to this review

Dear Asif M, As discussed when you left, I was waiting for your mail. I never received it and honestly I forgot to make a followup on this matter. As promised I confirm you that you will offer you your 1st anniversary stay with us (1 night). Do send me an e-mail in order to make this offer happen. Kind... More 

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