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All 195 Brussels hotels

Floris Arlequin Grand'Place

3.0 of 5 Hotel   |   Rue de la Fourche 17 - 19, Brussels 1000, Belgium
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Floris Arlequin Grand'Place
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Ranked #103 of 195 Hotels in Brussels
A recent review
4 of 5 stars reviewed 1 week ago
Nela R
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588 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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All months
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel has an amazing location and nice rooms with older equipment (apart from the TV). The breakfast is served in the 7th floor with a great view. Downsides to this hotel were not very helpful staff, not exactly spotless bathroom and breakfast was quite poor. It was nice but I would expect much more for the price. I am... More 

Was this review helpful? Yes
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Guest, Your comment is important to us especially when it's about the service we are providing . Did something happened with the staff in the Floris Arlequin ?? Don't hesitate to come back to us per email if you have additionnal information about this . We will do the necessary to react . Thanks for your visit . Best... More 

Warsaw, Poland
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice and cosy hotel with spacious room and bathroom. Location is great, easy access to main tourist attractions of the city. There is also small fitness room with Kettler training equipment, small one but perfect and nobody use it except me while I was there:-) breakfast is tasty but not for very demanding and hungry customers, however, anyone may... More 

Was this review helpful? Yes
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Dorota, Thank you to share your experience with other travellers . We are happy that you enjoyed your stay . Best regards More 

Albany, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located very close to Grand Place and the main attractions of Old Brussels. Staff were extremely helpful during our recent visit. I lost my backpack, with passport in it, on the train ride from the airport and Fabrizio, the day manager, was extremely helpful in facilitating contacts with the Embassy and reporting the loss to the police.... More 

Was this review helpful? Yes
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear AlCarr, Thanks for your trust and for your feedback, helpfull for the other travellors . . . I will personally transmit your greetings to Fabrice . Best regards More 

Sheffield
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Fantastic location looking at the back of the grand place from the top floor restaurant, Breakfast service a bit slow to replace items. Room decent and clean, good clean powerful shower. Reasonable priced place and close to everything.

Was this review helpful? Yes
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Guest, Thanks for your stay in Floris Arlequin Grand-Place . Regards More 

Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

a few problems with the room that could easily be sorted out- a draught from the window, no sleep all night due to the squashy pillows and thin sheets and an antiquated shower- you have to clamber into a little half-bath- it is very cramped and has an old fashioned curtain instead of a screen- then the best you will... More 

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Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Guest, We take all your comments in consideration to improve our services . Thanks for your feedback Regards More 

Rome, Italy
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Conveniently located, reasonably priced but terrible experience. The room was dirty, dusty, not good If you like breathing. The heating did not work and I literally froze. I will never come here again and never recommend.... If they do not improve.

Was this review helpful? Yes 1
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Maria, Indeed a good location is not enough ... Our target is to make your stay much comfortable by providing a good service . Freezing in your room is unacceptable ! Did you reported this to the front office ?? No solution was given ?? extra blanket, extra heating or changing room in case this problem was specific to... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent location walking distance to grand Place square, shops,restaurants and bars. Delirium bar is 2 min walk from the hotel, rooms are clean and nice, Breakfast is on the top floor and offers lovely views of Brussels. very good value for money.

Was this review helpful? Yes
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Lulash, It's a pleasure to red you appreciated the hotel and our services . Thanks for having take your time to give your feedback . Best regards More 

London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 6, 2015

A bit difficult to get to at first but once you're there, we found it very centrally located with shops, bars and restaurants within walking distance. The breakfast on the 7th floor was very good too. The waitress there was extremely efficient. Madi and Damian at the reception were very helpful and very polite. A credit to the hotel. Christmas... More 

Was this review helpful? Yes 1
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear J.D. Happy new year 2015 . And thanks you took the opportunity to share your experience of staying in Floris Arlequin Grand-place . I will personally transmit your congratulation to Madi & Damien . Thanks for your recommendations . Best regards More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

This little gem is right in the centre of Brussels, next to the Grand Place square. Very affordable, room has all basic needs and everything inside was nice and clean. Breakfast is on the top floor and offers lovely views of Brussels.

Was this review helpful? Yes 1
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear D.P. Thank you for having recommended us ... This encourage us to improve more and more our services. Best regards More 

1 review
1 of 5 stars Reviewed December 22, 2014

I had by error cancelled my reservation and tried to re-open it in order to save 600 euros. But it was imposibel even if they said so same day I ordered and cancelled the room. Earning money in a doubtful manner is better than providing good governance!!

Was this review helpful? Yes
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Sir, Madam, I don't really know in which circumstances but I regret what happened . Maybe a misunderstanding about the cancellation's policy ... Or a reservation made via a third party ...But this is not an excuse to be unpolite . I have taken note of your anger and will work with my team so it does not happen... More 

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Additional Information about Floris Arlequin Grand'Place

Address: Rue de la Fourche 17 - 19, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range (Based on Average Rates): $
Hotel Class:3 star — Floris Arlequin Grand'Place 3*
Number of rooms: 92
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