I've given the stars for the friendly and helpful staff, for the cleanliness of our room and the central location which was perfect for us as we had all the action on our doorstep and the train station was only a 5-10 minute walk away. I had to deduct stars though as it wasn't what we were expecting. We booked... More

My experience of the hotel wasn't as bad as some of the other reviews. Room was ok and the shower was nice and powerful. There was a lot of noise from the street until around 2am. It's a good central location but be careful, I had my mobile phone stolen in the street nearby.

A perfect location for tram, metro and trains, very clean and very good for few days of business. Not cosy but practical. Very nice and clean bathroom They safe did not work but it was the only small issue.

This place is vile. It stinks and it's filthy. The lights were hanging out of the bathroom ceiling and there was mould growing in the bathroom. We tried to cancel our booking, but as it had been made through an agency we couldn't. I was so glad to leave. There are plenty of decent hotels in the Grand Place. If... More

We arrived at this hotel having looked at many places on the internet - it said the place had been recently renovated and the pictures looked good. Have two teenagers so booked two rooms for 4 nights. When we got there it was a completely different story! The hotel is in a fairly dodgy place; it is very old rickety.... More

I stayed for one night. The location is perfect but the room was smelly, too small and old. WiFi is free but didn't work properly. Breakfast was included and ok but not great. For 100 euros I was expecting more.

This is a very good hotel, with an excellent location in Brussels. The building is extraordinary, and the staff are extremely competent and friendly. However, the rooms are not very luxurious, and some if them are even smelly. I would definitely recommend it, but bear this in mind so that you're not disappointed.

When I saw the 3 star I was expecting it would be that but no. As written by another reviewer you may or may not get lucky once you have assigned your room. Good proximity to the Metro and Grote Markt an make up for this since most of the time you will be outside. Oh i got lost finding... More

Stayed here for just 2 nights, the hotel is nice and located in the city centre. My room was extremely small and kinda "old-fashioned" . Breakfast was included, even though a bit poor and with no fruit nor eggs. Moreover wifi was available, or so they say, in the whole hotel, but I was unable to connect all the time.... More