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NH Brussels du Grand Sablon

#65 of 195 Hotels in Brussels
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Rue Bodenbroek 2-4, Brussels B-1000, Belgium (Formerly NH Hotel du Grand Sablon)
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NH Brussels du Grand Sablon
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NH Brussels du Grand Sablon
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1,011 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

We were very happy with the hotel and staff. As usual, before we book, we always consult Trip Advisor reviews. These reviews, on this hotel, almost stopped us booking but we took a chance. No regrets. Breakfast was excellent with a huge choice so top marks here. Our room 240 was very good but please fix that tear in the... More 

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NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear Guests, Thank you so much for your brilliant and detailed comments concerning your last stay with us. I am really happy to read you enjoyed our service, our product and our facilities. Of course, we do have a wonderful breakfast, the same one in all NH Hotels with many choice to give you a good start of the day... More 

Etterbeek, Belgium
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent a few nights in one of this hotel's "superior" category rooms recently and came away with a fairly mixed reaction. Positives: The staff were extremely welcoming and allowed me to check on quite early in the day-- even organizing the housekeeping to clean a room for me and offering some coffee and a snack while I waited. The... More 

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NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear guest, First of all, thank you very much for your comments concerning your last stay at the NH Du Grand Sablon. I trully appreciate you took the time to write in detail your impressions. I am very happy to read that your expectations concerning the general service provided were met and I will forward your impressions to the teams... More 

Canada
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We have mixed feelings about our experience in this hotel. To be fair to the hotel we have listed what we liked and disliked. Liked: -staff was helpful -Great chocolate shops in the area -Hotel was clean -Nice lobby -our room had a beautiful view of the church Not so good: -The room we had, number 120 was very shabby.... More 

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NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear guest, Thank you very much for your comments. All comments from our guests help us to improve your experience. In that way, we took yours very seriously ! Thank you for your nice words concerning our staff and the service provided, this will be shared with the teams. I could also read that your enjoyed some chocolate shops in... More 

midwest
Level Contributor
110 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a very nice place to stay; quiet, clean, and spacious room, and great breakfast buffet. Our room's large windows opened up to a beautiful view of the church across the street. Staff was very friendly and helpful. You can walk to lots of restaurants and shops from this hotel.

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NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear Guest, What a super comment ! Thank you very much for taking the time to share your impressions about your stay with us. As you I truly recommend to book our superior rooms with view over the famous Sablon Square, the view is just fantastic ! Thank you also for your nice words concerning the staff and the service... More 

edinburgh
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

when I arrived I was welcomed in English , I was then told I will be giving a free upgrade to a twin room (two single beds joined together) in to room 135 when I checked in I was also giving a map of Brussels . The size of the room was more then perfect. The view wasn't much part... More 

Was this review helpful? Yes 1
NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear Guest, Thank you very much for your detailed comments on your stay with us. I am very happy to read you really enjoyed your room, our fabulous breakfast, our service... We always try to treat our guests the way we would like to be treated, that's something you could experience and I hope to have the pleasure to welcome... More 

Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a larger hotel chain but the rooms were nice, I agree with other reviewers that the hall ways had a slightly musty smell and the carpet definetly needs replacing, for a larger chain this was a bad thing not to update. Hotel desk personnel were nice and helpful. In a nice area of the town walkable to train... More 

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NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear Guest, Thank you very much for sharing your nice experience with us ! I am very happy to read that you had a very nice stay and you especially appreciate the service provided by our teams ! We truly hope to have the pleasure to welcome you again very soon, Thank you again and have a nice day !... More 

Leeds, United Kingdom
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For me a good location - walking distance from Central Station and also to the European Quarter whilst at the same time surrounded by antique shops, restaurants and historic sights, good staff. Good breakfast. Good rooms (some better than others) - clean, good air con. I keep coming back because of the plus points.

Was this review helpful? Yes
NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear guest, Thank you very much for your positive feed back ! Good location, good staff, good breakfast, good room and good air conditionned are exactly what we are looking for ! We will then have the pleasure to welcome you again at the NH du Grand Sablon for a VERY good stay with us ! Thank you again and... More 

Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect location for visiting old and new town. Easy access to bus, metro and hire bikes. Went out for breakfast so can't comment on food. Shower and air con could have been better. But no real complaints.

Was this review helpful? Yes
NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear Guest, Thank you very much for your positive comments on your stay with us. We truly hope you appreciate your moment in Brussels with us and we stay at your entire disposal for any further reservation you would like to make. Thank you again and have a nice day ! Jérémy De Lemos Hotel Director More 

Silver Spring, Maryland
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Grand Salon is a small boutique hotel located, I think, on one of the most beautiful squares in Brussels. The hotel is convenient to the Grand Place, the Central train station and the Museum of Fine Arts. The Square is replete with lots of small art galleries and really good restaurants, especially Entree des Artistes. Our room was a Jr... More 

Was this review helpful? Yes
NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear guest, Thank you very much for your nice words concerning your last stay with us. I appreciate you took the time to share your experience with other travelers. Indeed, we do have the best location in Brussels and I easily understand how your stay has been pleasant with so much nice things to discover in our surroundings. Thank you... More 

Houston, Texas
2 of 5 stars Reviewed 3 weeks ago

The nH Grand Sablon is advertised as a superior hotel with luxury amenities, however, we were met with a room that left a lot to be desired. It was fairly aged, but without the charm you would find with a "historical" style hotel. The shower would never find a happy medium between boiling hot and freezing cold, so you would... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
NHHotelGroup, Directeur général at NH Brussels du Grand Sablon, responded to this review

Dear Guest, Thank you very much for giving us the opportunity to improve our quality and guest experience ! As this is our top priority, your comments are very valuable and have been taken into consideration very seriously. As we are currently planning a total refurbishment of the hotel, we truly hope we will welcome you again to experience a... More 

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