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Le Chatelain Hotel

Travelers' Choice award winner
Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Hotel amenities
Le Chatelain Hotel
Best prices for: 1 room 1 guest
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Ranked #50 of 195 Hotels in Brussels
A recent review
3 of 5 stars Reviewed March 22, 2011
laurie_mclellan1 Nanjing, China
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236 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Le Chatelain Hotel
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Nanjing, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 22, 2011

At check in no one informed me of the room rates so I was surprised at check out by both the price and particularly by the arrogant manner of the manager. The staff were polite and helpful. The hotel is in a great location. I live in east Asia and realise I am spoiled by the service oriented manner of... More 

Was this review helpful? Yes 1
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Hi Laurie, Thanks very much for writing your review on trip advisor. Great to hear that you liked our hotel, location and staff. I regret to hear that I was not able to do so in your instance but will take your points forward in our constant effort for improvement. Please do feel free to advise me next time you... More 

Doha,
2 reviews
5 of 5 stars Reviewed March 7, 2011

It's not quite a 5 star, more like a business 4-star, it was super comfortable and perfectly located for shopping and great restaurants within walking distance. Have not tried the super expensive hotel breakfast (€25) but instead gone to Organic Caffe on avenue Louise ( less than 100m from hotel) where a petit dejeuner "formula" of OJ+coffee+2 pastries+free wi-fi +... More 

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Lufarah, Thank you very much for posting a comment about us to Tripadvisor. I am really happy to hear you found our hotel super comfortable and well located… Concerning the breakfast cost I am happy to tell you that soon there will be a snack point available inside the hotel for guests who prefer to have a snack and... More 

berlin
Top Contributor
70 reviews 70 reviews
70 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 5, 2011

Stayed here for three nights. The hotel is in a good, quiet area, near to Ave Louise and about a 15 minute walk to Place Louise. There is a tram just round the corner, if you prefer. The room was what you would expect for a 4 star hotel - however, we were a bit suprised that we did not... More 

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Sir, Thank you very much for taking your time to post a comment here. I am really happy to hear you liked our location. The name of the hotel was truly misleading and we are no longer called Le Chatelain All Suite Hotel, but Le Chatelain Hotel. I am sorry to hear about the air-conditioning problem you had. I... More 

Evanston
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 25, 2011

I stayed at Le Chatelain for two nights in February 2011 for a business trip. The hotel was clean, and the room was a decent size by European Standards and was comfortable. The staff seemed a bit overwhelmed during breakfast and had difficulty keeping up with clearing tables and keeping food in stock. THe exercise room was being updated during... More 

Was this review helpful? Yes 1
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Jeff, Thank you very much for your comment. I am very glad to hear you liked our rooms and cleanliness of our hotel. I have passed your comments to F&B department and they were aware of this issue. It’s sad to hear about the lack of information you had with in-room coffee. Now all the information about the coffee... More 

Oslo, Norway
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2011

Together with a couple of friends, we stayed at this hotel during the new year holiday. The hotel was nice and the staff was very friendly and helpful. Since we had only booked a superior room, we were not too surprised to find that the rooms were quite small, but the bathroom was not what we expected of a "5"... More 

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Chilmay, I am really thankful that you have posted a comment here in Tripadvisor about us. It is always nice when our staff is being recognized , thank you very much for that. The breakfast today has completely new set up and also there is a new head chef in Le Chatelain Hotel. I hope you will come and... More 

Knoxville, Tennessee
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 6, 2010

A very reasonably priced hotel suite. Buses available to take one to the center of town but we elected to enjoy the walk. Good restaurant options within blocks. Perhaps our best value during a three week vacation in Germany and Belgium.

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 13, 2010

Apart from the distance to city centre, it is actually very good. Although, no free tea bags/milk is the only that I will complain about. 5stars indeed. helpful staff, good food. Highly recommend.

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Nova Scotia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2010

I stayed here in January 2010 for a business trip and again in July. Both stays were over a week long and there were several people in our group, some with family. The hotel provided excellent service and facilities, with friendly staff who often went the extra mile. The location is a pleasant, upscale neighborhood conveniently located for efficient public... More 

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Sacramento, California
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 21, 2010

We stayed here on our honeymoon...we were on a road trip around Europe after taking overseas delivery of a Volvo. This was our last stop before turning our car in in Paris. The room was very reasonably priced (booked last minute online) and quite spacious...we were looking for space (to reorganize our luggage) over amenities, so the extra charge for... More 

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nagpur
Top Contributor
84 reviews 84 reviews
59 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 15, 2010

I chose Le Chatelain's All Suite Hotel over a choice of Sheraton, Marriott and Accor Hotels all of which I am a member, for the sole reason of finding a personalised hotel in a good quiet location. Well Avenue Louise near which the hotel is located is an excellent upscale area. I never expected the warm hospitality which Le Chatelain... More 

Was this review helpful? Yes 1
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