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All 194 Brussels hotels

Le Chatelain Hotel

5.0 of 5 Hotel   |   Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
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Ranked #45 of 194 hotels in Brussels
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
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184 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford,
Top Contributor
101 reviews 101 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is perfectly OK. I cannot comment about the food as I didn't eat here. The breakfast is far too expensive. I found the room rather cold - but then it took a while to figure out how the heating worked. They seem to think they are a 5-star hotel - but in my view this is not a... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Professor Calculus, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel. Regarding our quality breakfast buffet, it contains a wide variety of bread, pastries, cereals, fresh fruits, and cheese and... More

Amsterdam
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This was a birthday treat for my 40th birthday and being a 5 star I was looking forward to it. I have to say the small lobby looks good and the room, though not big was in good condition and nicely decorated. Point 1) the TV channels stopped working at midnight, but came back on in the morning? 2) The... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear AmsterdamShamrock, First of all, I would like to thank for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you selected our hotel for your Birthday and that you enjoyed the room. Concerning the issue you encountered at the reception, we would like to apologize and we... More

Ulsteinvik, More og Romsdal, Norway
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2014

Stayed here as attending a conference, clearly the hotel had escalated the prices for that specific week, 260 Euros per night for single person. Room was comfortable and clean, however cost increased by an extra 29 Euro for a standard hotel breakfast, nothing special. Recommend eating around the corner at the Irish Pub - Michael Collins, where you can get... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear Craig U, We would like to thank you for the time and your comments regarding your stay at the Châtelain Boutique Hotel We are delighted to hear that you had a pleasant stay with us and that you enjoyed the comfort and cleanliness of your room. Your encouraging comments about the kindness of our staff give us more motivation... More

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 22, 2014

A friend and I stayed here for a long weekend in Oct. Great location (convenient transport), plenty of amenities nearby, good night's sleep. The only downside was when we first arrived the receptionist was very snobby (I think her name was Margeaux, but I can't be sure), which made for a sour start to the trip.

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear skyblue32london, We would like to thank you for sharing with us your comments about the Châtelain Boutique Hotel. We are so pleased to read that you had a pleasant stay in our establishment, and that you enjoyed our location. Your feedback is extremely important as it helps us to continually improve our services and provide our valued guest a... More

Netanya
Reviewer
5 reviews 5 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 2, 2014

I just returned from a wonderful family visit to Brussels where I had six days of children and grandchildren. I chose Le Chatelain Hotel from a recommendation and was delighted with every aspect of it. The service was warm and friendly and I truly felt welcome there. Even though I knew that is their job they do it well. My... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Luggage Tag, We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “I’ll be back!”. Your encouraging comments... More

Rio de Janeiro, RJ
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

Was here on business trip, travelling solo. Place is really warm and welcoming. However I was left waiting a long time at the lobby before I could get my key - didn't really understand why. But room is impeccable. Lift is old and vintage, but works well. Breakfast is greaaaaat!

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Legalgenius, We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “Nice stay - great b’fast!”. Your encouraging... More

Ohio City, Ohio
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 24, 2013

I spent a week in Brussels on business. I am an American and I have been to Brussels many times as I have family there. This was my first time at Hotel Le Chatelain. The location is excellent. Right nearby is Avenue Louise which has all kinds of restaurants and shopping. Also, nearby is a tram stop with trams that... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Ddan7777, Thank you for taking the time to share your comments on Tripadvisor. It’s always a pleasure to read such nice comments from our guests: “excellent hotel in great location, even experienced some staff flexibility”. We are thrilled to read that you had an overall pleasant stay and appreciated our staff members’ genuine service. Our employees are multi-lingual starting... More

Belgian in Manila
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 6, 2013

My wife and I stayed in Le Chatelain for nearly two weeks in October . The hotel is a very practical and efficient place to stay in Brussels , the location uptown Louise area is perfect , and staff most helpful and courteous . Our room was spacious , quiet and very comfortable, and this hotel is therefore also well... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Rivendel_9, We would like to thank you for your time and your comments regarding your stay in Brussels. We are delighted to hear that you enjoyed your stay, especially our service quality, the staff, location and the comfort in the room. Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to our... More

March, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2013

Stayed here for 1 night, hotel is very clean, the staff could not be more helpful, the rooms are clean and comfortable and would definately stay next time i am out there on business.the hotel is situated a half block off Ave. Louise, and a short walk to the Toisson d'or shopping area and a tram ride into the centre... More

Was this review helpful? Yes 1
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Welefant , We would like to thank you for your time and your comments regarding your first stay at Le Châtelain Boutique Hotel. We are happy to see that you have spent a pleasant stay with us for your business trip. It’s always a pleasure to read these words from our guests : “Great Place to Stay”. Your encouraging... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2013

stayed in a suite here for 6 nights, the staff were very helpful and polite, the room was clean and a reasonable size and good to have a separate sitting area and our room looked out onto the street . the courtyard was a bonus! we could have a quiet coffee or drink here any time. Also the dinner wa... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Anne F, Thank you for taking the time to share your positive experience with us. We are delighted to read how much you enjoyed your stay and will gladly forward all these positive comments to our staff. The B’artist Cafe, where breakfast is served, provides the perfect setting to start off your day, while our American breakfast buffet offers... More

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Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #45 of 194 hotels in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Chatelain Hotel 5*
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