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Le Chatelain Hotel

Travelers' Choice award winner
Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
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1 room 1 guest
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289 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked last minute while travelling through Belgium, and it turned out to be a fantastic choice! The checkin was welcoming, the friendliest front desk staff I've ever encountered in a hotel. The room was lovely, beds were exceptionally comfy, and the decoration was very nice. All staff I encountered from room service to doormen were a delight!

Was this review helpful? Yes 1
Portstewart
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Le Chatelain from 13th - 16th August in order to spend a few days with my sister and her family for a 'big' birthday celebration. We thoroughly enjoyed the hotel. A lovely room with big comfy bed, and spotlessly clean. The staff were welcoming and breakfast was delicious, plenty of choice. When my husband... More 

Review collected in partnership with Galahotels.com

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

For what we paid, we expected a lot less than what we got from Le Chatelain. But, when we arrived, we were surprised to find a generously sized room big enough for our family of three. Further, our room was beautifully designed and the staff were overwhelmingly friendly, greeting us with a smile even when we came in at 2am;... More 

Was this review helpful? Yes 3
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

Fantastic location, lovely hotel, amazing staff. We stayed here twice this month, each time for one week. From the welcome bakery treats to the well-appointed rooms (with nespresso coffee yum!) we were consistently impressed with the whole experience. Bravo!

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

Really the best place for me. I was traveling in Europe and more particularly in the Benelux, but this hotel is amazing! The bed is so comfortable, the food is excellent and they have an incredible garden, enjoyed many drinks at the bar with friends... Oh yeah, almost forgot, area is just perfect! so many bars, restaurants, shops... Anyways just... More 

Was this review helpful? Yes 1
Geneva, Switzerland
Level Contributor
206 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 28, 2015

Excellent location, easy access from the airport. My room was huge and so was the bathroom. All very clean and comfortable bed. Staff was helpful and friendly. Since I have stayed there for a conference I had a chance to try food provided by the hotel during the day and all was really good. There was a tiny thing I... More 

Was this review helpful? Yes 1
LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Paulina Bali, We are honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing your positive experience with us. We are glad that you could enjoy our large room, King size bed and the great food during a seminar. It's very important for us to make sure that... More 

Lisbon, Portugal
2 reviews
4 of 5 stars Reviewed June 24, 2015

I stayed at this hotel for 6 nights in May 2015 and found it to be a very good hotel. The staff at the reception were helpful and pleasant and really took into my account my request for a very silent room. My room was peaceful, spacious, tastefully decorated and well maintained. The bath had not been properly cleaned and... More 

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LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Laura W, We are very honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing your great experience. Your satisfaction is our best reward and we make sure that your stay at Le Châtelain remains an unforgettable moment in our lovely city of Brussels. Be sure that we... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015

This has aspirations to be a luxury hotel. Indeed it was very comfortable and the front office staff couldnt be more helpful. However the room fell short of the top standards. The shower was slippery as the water didn't run out of the tray, no shower soap, very poor lighting for in-bed reading, airconditioning impossible to find and worked very... More 

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LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear RRBB2000, We thank you for having chosen to stay with us during your visit in Brussels. We are also delighted to hear that you enjoyed our service, staff and location, even though we regret your personal appreciation of our bathroom. We took it in consideration and made sure that your message has been heard by our team. We would... More 

Budapest, Hungary
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 19, 2015

Clean , spacious and good location . I spent 3 nights , had no complaints , reception and concierge are very prompt and helpful . Beds are comfortable , pillows a bit too hard for my taste but I'm sure they can change them. There is complimentary coffee in the room . Is behind popular av Louise , on a... More 

Was this review helpful? Yes 2
LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Carmen, We are very honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing your great experience. Your satisfaction is our best reward and we make sure that your stay at Le Châtelain remains an unforgettable moment in our lovely city of Brussels. We really hope to welcome... More 

Tallinn, Estonia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2015

Pros: Located in a quiet side-street to high-street of shopping, Louise Str; several nice cafes and bars in the area, possible to visit the famous Le Chatelain market on Wednesdays; well equipped room; excellent breakfast with broad variety; good service; high value for the money compared to similar hotels in Brussels. Cons: Almost non, really. If only one - thin... More 

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LeChatelainH, Guest Relations Manager at Le Chatelain Hotel, responded to this review

Dear Beata O, Dear EUtraveller1978, We are deeply honored that you chose to stay with us during your last visit in Brussels, and we sincerely thank you for sharing such a great feedback about Le Châtelain Boutique Hotel, your Belgian Home ! We are glad that you enjoyed our great location close to Avenue Louise and all the lovely places... More 

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