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All 193 Brussels hotels

Le Chatelain Hotel

5.0 of 5 Hotel   |   Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
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79%
Ranked #39 of 193 hotels in Brussels
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
sdg2011 London, United Kingdom
  • Overview
  • Reviews (198)
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  • Room tips (20)
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198 people have reviewed this hotel

Traveler rating
    81
    73
    27
    12
    5
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17
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80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is great, the location is just 10 min by taxi to the Eurostar train to London. The room we were given was extremely spacious, very nicely decorated and the service was very attentive, too. We will definitely be coming back to this hotel in the near future. The only minor thing is that free wi-fi is not available... More

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Woking
Top Contributor
61 reviews 61 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights while on a business trip to Brussels, the hotel was booked for us and I had no idea what to expect but it's fair to say Le Chatelain came as a very pleasant surprise. The first thing to say is this is a quality hotel, the whole place from the lobby to the rooms... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Physic77, First of all I would like to thank you for sharing such a review with us, satisfaction is the best reward we can receive from our guests. We are pleased to hear that the staff was helpful and polite, we do our best to shape our training to the guests’ behaviour. Regarding the wifi connection, it is free... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel early afternoon, around 2pm and even though we were early for check-in, the reception staff greeted us whole-heartedly, which made us feel comfortable right away. The lobby is classy, with plenty of natural light pouring in. It was a good start. As we were too early for check-in, the reception staff kindly offered to store... More

Was this review helpful? Yes 1
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Abi_Meary, We would like first of all to thank you for the time you took to share your experience with us, as it makes us benefit from an external point of view, and work on details we might miss when reviewing our service standards. We are glad to hear that the reception staff was of great help to plan... More

sYDNEY
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent 3 nights on the hotel, and the service was great. The room was perfect, huge TV ! The hotel is located just between Av Louise and place Chatelain , Shopping areas and the best restaurants. The restaurant in the hotel was also great and the riche breakfast was perfect. For sure I'll be back again .

Was this review helpful? Yes 1
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear MARC34L, Thank you for taking the time to share your experience with us and the reasons of your satisfaction. The location of Le Châtelain Boutique Hôtel makes our guests enjoy the peace of the Chatelain neighbourhood and the lively atmosphere Avenue Louise. We look forward to welcoming you in our Hotel once again, to make your stay a unique... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Immaculate and stylish hotel, delightful and caring staff, peaceful and pleasant surroundings, sumptuous breakfast and very spacious amenities. Value for money as well. I would recommend this hotel over any others in this area, without a doubt.

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Jess H, Thank you for sharing your opinion on our Hotel, it brings us great pleasure to know that our guests are satisfied with what we offer, and we believe that improvement is key to reach the level of perfection. That is why we strive to learn from the opinion of our guests, and do our best to satisfy... More

Altrincham, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 29, 2014

Hotel very pleasant but not too big and impersonal. The rooms were a great size as were the beds and the plump pillows. the hotel is situated in a side road off the main upmarket shopping area. 300 yards up the road is a pleasant square which hosts a midweek food market which is very nice. Surrounding the square is... More

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LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear getupanggo, First of all, thank you for all your positive comments. We are delighted to read that you enjoyed your stay and all the equipments in your room. The hotel is situated next to avenue Louise, dynamic and active district of the Belgian capital. On wednesday, the local market fills up the square nearby with food merchants and food... More

Amsterdam
Top Contributor
53 reviews 53 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 27, 2014

I spent a few days here for an international conference. The facilities were very decent, refreshments were on time and of good quality. The provided lunches were excellent indeed, no reason to fault the hotel kitchen at all. The disappointing service was in majority due to the hotel bar and food service. I spent almost 20 minutes there before being... More

Was this review helpful? Yes 1
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Newmikey, Thank you for sharing your comments concerning your stay in Le Chatelain Boutique Hotel. We are glad to read that you enjoyed the conference and the service provided. Our kitchen is very flexible and can offer for all events, anything from the simple coffee break to the 3 course-meal. Concerning the service at the bar we would like... More

Sussex, England
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 12, 2014

I was lucky enough to stay in a superior room, which was huge and felt very luxurious, I would certainly recommend it. I agree with some of the previous reviews and 30 euros for breakfast is hugely overpriced and so I didn't have it and can't comment on the quality. The staff were very courteous and welcoming. It was a... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear BelleS_9, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel, your luxurious room and the ideal location close to public transportation and all the points of interest of the city.... More

Frederiksberg, Denmark
Top Contributor
233 reviews 233 reviews
92 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 11, 2014

I have stayed at this hotel a couple of times and one of the reason has been its great location in the magnificent Chatelain and Ixelles area of Brussels. The Hotel parks car, it is a quite expensive service and you might be lucky to find a parking in the neighborhood depending on the time of day or day. The... More

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LeChatelainH, Directeur général at Le Chatelain Hotel, responded to this review

Dear Chokk, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel and the marvelous surroundings of the establishment. Concerning our Valet Parking Service, we would like to remind you that our... More

Oxford,
Top Contributor
105 reviews 105 reviews
53 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 13, 2014

The hotel is perfectly OK. I cannot comment about the food as I didn't eat here. The breakfast is far too expensive. I found the room rather cold - but then it took a while to figure out how the heating worked. They seem to think they are a 5-star hotel - but in my view this is not a... More

Was this review helpful? Yes 2
LeChatelainH, General Manager at Le Chatelain Hotel, responded to this review

Dear Professor Calculus, First of all, I would like to thank you for your time and the comment you posted concerning your stay in the Châtelain Boutique Hotel. We are glad to read that you enjoyed your visit in our hotel. Regarding our quality breakfast buffet, it contains a wide variety of bread, pastries, cereals, fresh fruits, and cheese and... More

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Additional Information about Le Chatelain Hotel

Address: Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Chatelain Hotel 5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#18 Business Hotel in Brussels #19 Luxury Hotel in Brussels #31 Romantic Hotel in Brussels
Hotel Class
Number of rooms
107

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