We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Le Chatelain Hotel

Travelers' Choice award winner
Rue du Chatelain 17 | Brussels, Brussels 1000, Belgium
Hotel amenities
Le Chatelain Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #36 of 194 Hotels in Brussels
A recent review
5 of 5 stars reviewed 2 days ago
SSmith700
Write a Review

247 reviews from our community

Traveler rating
    106
    89
    32
    13
    7
See reviews for
19
81
19
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (247)
  • Mar-May only
    (64)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (58)
All months
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked this unseen based on price v TA reviews. It was a bit more upscale than I imagined for the money. It reminded me of some of the older hotels in Manhattan. Nice, clean and spacious room. Good breakfast, helpful staff, valet parking (£). If in Brussels again, I would happily stay here. One niggle: They try to charge... More 

Was this review helpful? Yes
Orland Park, Illinois, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently stayed at this hotel for 4 nights - it was an extremely positive experience. All staff encounters were first rate and I appreciated the fact that most of them spoke at least some English. Everything from the check-in/checkout processes to the elevators, room size, decor and amenities and housekeeping were top notch. I did notice that the shower floor... More 

Was this review helpful? Yes
Paris, France
2 reviews
5 of 5 stars Reviewed 1 week ago

What a fantastic hotel, great people, and best location. I loved the big room, definitively it is a 5 stars Preferred Hotel ! I always look for a good night of sleep when i go to the hotel, so if you are looking for a great sleep, you should try the Chatelain Hotel, where the bed are all best qualities... More 

Was this review helpful? Yes
London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights over the Easter Holidays and were very pleased with it. In fact we couldn't find any fault with it! Our room was surprisingly large and had all amenities available including a Nespresso machine with complementary coffee and also free Wi-Fi! Its situated in a quiet area of Brussels and is about a... More 

Was this review helpful? Yes
Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

A real boutique hotel where you are not just any client, where the staff really cares about you and your well being. Rooms are really spacious, hotel's piano bar and restaurant very good. Must say an excellent stay.

Was this review helpful? Yes
Heiloo, The Netherlands
Top Contributor
69 reviews 69 reviews
40 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Had stayed there last year and rated the service as poor, facilities good. I came back this year for the same 2-day business conference and the place has deteriorated since to the point I would recommend avoiding this hotel. Complaints about charging guest inordinate amounts of money for an extremely slow and buggy wifi network was the first thing I... More 

Was this review helpful? Yes
LeChatelainH, Public Relations Manager at Le Chatelain Hotel, responded to this review

Dear Mr Newmikey, We thank you once again for having stayed with us during your last visit in Brussels. Let us first start with our sincere regrets in regards to what happened to your car, which you parked in front of our hotel, and which was lightly hit by a taxi driver, while your were making your check-in, unfortunate event,... More 

Hong Kong, China
Top Contributor
224 reviews 224 reviews
67 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed March 12, 2015

I was in this hotel for 2 nights, and enjoyed my stay here. Very convenient for the Avenue Louise and that tram line (stop right next to the hotel). Plenty of activity and restaurants in this area. Being a boutique hotel, rooms are nice and comfortable. Breakfast is quite nice, offering full continental buffet. Front desk staff are super friendly... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2015

The service in this hotel is exceptional. The staff are very friendly and accommodating and nothing felt like a problem! I was on a business trip, after a long journey, I had arrived earlier than expected, being extremely tired, all I wanted to do was check in to my room, and order room service. None of which was a problem.... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2015

Let's say that i am not easy to satisfy, I travel all year long for one day or longer, I have been in many hotels, from 3 stars hotel to Palace. So when i go to a 5stars hotel, i request to be well welcomed and well treated. I also expect that checking in and out is a fast procedure.... More 

Was this review helpful? Yes
Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

The hotel is very stylish and service is amazingly friendly and efficient. From the minute you enter to the Hotel, you are in good hand, and so nicely welcomed. You just ask for something and they bring it to you. I really appreciated their efficiency and their great advices on where to go, what to see, and even where to... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Dining (2)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Bathroom (3)
Viewed
2:35
Videos (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (3)
Viewed
Dining (6)
Viewed
View from room (3)
Viewed
Other (42)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question