There was construction going on in the hotel of which there was no notification from the hotel in anyway. The air conditioner was ineffective, but there were plenty of television channels. It's bare, that's for sure, but it is a bed and a shower. the breakfast buffet was barely stocked most mornings, but the food was definitely good. There is... More

The receptionist is not friendly at all. You must check in at 3pm and cannot earlier than that. They did not have a proper luagage. They just ask you to put your luagage in one of the room without tagging. Lift is so insecure and small. At first, they have us rooftop room but the heater is spoiled. We need... More

The over-arching, all encompassing, mother-sized grumble about this establishment is the spectacularly appalling level of customer service that is offered. It really is quite special; this is not your average, run of the mill, poor level of customer service where the undertrained, underpaid staff are simply ignorant of their flaws but a special new level where one suspects that the... More

Be careful what you say. Your neighbor may be able to hear you. We heard our neighbors frolicking in the shower! Sounded like they were having fun but we were trying to sleep. On another note the breakfast gave adequate selections with the typical cheese, meats, breads and juices and coffees. The room and the bathroom were clean. The staff... More

This is the worst ever hotel I every stayed in. Neighborhood are very dirty and area is very unsafe. Room were very noisy so I hardly managed to have any sleep. Rooms are ruin down and not well maintain. Only good moment is location as hotel is close to Metro and railway station. Breakfast is also poor. No internet in... More

Hotel is outdated. Consist of different parts (segments) of the builing. Dirty common spaces - a lot of dust on the stairs, in the restaurant. Not clean dishes (plates for coffee cups on breakfast). Segment 2 has broken elevator, which seems to has limit of weight (one standart weigth person with two bags is not able to go) some 60kg,... More

The staff were very friendly and efficient at checkin but there were very many things that let the hotel down. The building generally was so tired it was virtually narcoleptic. There were very many many things that were broken or worn out. Then there were small things like the remote control not working but when I went to reception to... More

Just returned from a 2 night stayin this pleasant enough hotel. The staff are friendly and helpful advising us not to leave any valuables in our car as the area is not the best. However there where plenty of cars parked in the nearby free parking area and we had no problem. We booked through a deal on the Internet... More

Just come back from Brussels. Received warm welcome, although member of staff could not speak much English and me not much French. Friendly staff given map of area on arrival. Close to Grand Place and enough eating places to keep the fussiest of eaters happy. Room clean and a decent size. Although the condition of the bathroom vanity unit left... More