I do not understand how this is a four star hotel. The double room i stayed in, while clean, was nothing special and stank of old stale cigarettes even though it was a non smoking room. Years old smoke must have embedded itself into the carpet and soft furnishings which must not have been decorated since the ban. It was... More

I've used this hotel several times now on business trips. It has a lot of rooms and it's rare not to get a room. Rooms are quiet, pleasantly appointed and breakfast is fine. It's in a location which is convenient for central Brussels (a walk) or the EU quarter (one change on the metro). One problem I have encountered, though,... More

I have stayed at the Cascade Louise twice and would happily go there again. The staff are professional and welcoming, the rooms are clean and well-equipped, and breakfast is what one expects at a hotel in continental Europe. The hotel is in a relatively quiet street about 100m from Hôtel des Monnaies / Munthof metro station. My most recent stay... More

Definitely the worst experience of my life. Located in a good area it resembles just what it was a couple of years ago. The reception is made of unprofessional people, unable to deal with clients. The rooms are clearly old and not well-maintained. The bed cover was burnt and the moquette full of dust. Wi-fi Internet connection comes for 12... More

This was the third different hotel our annual group trip to Brussels had used, and after a prolonged and difficult booking process during which we had anticipated being accommodated at a number of other hotels, we were finally booked into the Cascade Louise. Our expectations were not high, having read through most of the reviews of this place, and seeing... More

Came for one night on business and needed Internet access. Am used to having to pay through the nose for Wifi in Brussels but given that the rooms have no Internet access other than wifi, when their system went down I was stuck. A/C struggled to make room comfortable and the minibar was four very sad looking cans Neighbourhood not... More

Yes the rooms are dated and certainly dont look 4* but mine was quite big and had a good sized bath which is a little unusual these days and for me a big plus. I got it at a good price for Brussels and it was well located being near the metro just a few stops down from the Gare... More

Terible hotel, no 4star ficilities, not very clean. I booked for 2 nights and i was robbed. The took my pyjamas and my slippers from my room while i was out. I left the hotel immediately. The manager refused to talk to me and the receptionist told me to send them an e-mail to complaint. They did not pay a... More

I was booked there by my company in a "studio": lousy bedsheets, flimsy pillows, dirty walls, broken coat hooks, dirty dishes, no coat hangers, no internet connection, air conditionning without any cover (watch out kids!), kleenexes in the courtyard, strange lookin guests. You don't even have a directory to call reception or room service (if there is one that is).... More