Great location and staff. Badly designed bathrooms More

It was AWFUL. In the bathroom mold was growing and paint falling. Even the abat-jour was water soaked! Dirty, dusty, smelly room. I wasn't expecting this from a 4star hotel. While waiting at the lounge room, sitting on a worn out sofa, a girl checked in, and after 4 minutes, checked out after seeing the room! ! I have to... More

Presumably, running a hotel in Brussels is low risk, yet competitive. I was late ordering my room for the EU-related meeting, well... five days. A night in a student hostel for €100 seemed near to outrageous. €320 at Sercotel Izan seemed excessive too, yet, in a clearly different comfort range. I could find nothing price-wise in between nearer than Antwerpen... More

The staff at the reception did not move in order to show me the way to the right lift. So I had to stray around until I found it. To the escalator you have to drag up your heavy suitcases over several stairs. The room: - smokers room – but no ashtray - TV set did not work - The... More

Spent two nights, room was big and looks nice. I got a good price in a week that seemed impossible for booking reasonable room anywhere. The area is very good (and safe for solo female) even if shoping was not on my list. The included breakfast was very nice with fresh vegetables and more. Bathroom well equipped with all possibly... More

When I first arrived, late at night, I was given a room which had a leaking toilet cistern. Getting to the room involved going along narrow back corridors and using what must be the service elevator (only just room in it for me and my suitcase). Avoid room 453! The next morning I asked to be moved and the people... More

The title says it all. The hotel is not clean at all, full of cigarette-buds and it smells of human faeces. They showed me three rooms before actually showing me one that was halfway clean. The matress however was totally sagged and I decided to leave the hotel because I didn't feel safe. The owner of the hotel was very... More

We stayed at this hotel for the second time and as I mentioned in the title it was a good stay again. Hotel has a good location near Avenue Louise, where you can find a lot of shops. Underground just 5 minutes walk down the street. Rooms are large enough, clean, nice... you can choose from I think 7 types... More

The location of this hotel is excellent. We found the room to be very clean and nicely appointed....and the price was fantastic. There were many shops and restaurants closeby. We found the room to be nice and quiet. Really, no complaints. More