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Steigenberger Wiltcher's

Travelers' Choice award winner
Avenue Louise 71 | Ixelles, Brussels 1050, Belgium
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Steigenberger Wiltcher's
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Steigenberger Wiltcher's
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476 reviews from our community

Traveler rating
    205
    157
    70
    27
    17
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67
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118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • English first
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London
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best thing about this hotel is the location - great for shopping. The property has recently been refurbished and the fittings are all good quality. I was upgraded, a nice gesture from the reception staff to compensate for there being no rooms ready when I checked in at 7pm in the evening (apparently the hotel had been fully booked... More 

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vineuil
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great time in Brussels and our hotel is perfectly situated! We did some shopping and only had to cross the road! We were welcomed nicely and our room was comfortable and nicely decorated but what we preferred was breakfast... Not only the room was gorgeous but the food delicious! We will go back

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Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this review

Dear tashavineuil, Thank you for your lovely words after your recent visit to Steigenberger Wiltcher's. We are happy to see we succeeded in our mission to make your stay an unforgettable one! We hope to meet you again very soon when your travelplans include Brussels! My best regards, Karel Lemmens Guest relations More 

Michigan City, Indiana
Top Contributor
59 reviews 59 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for three nights at the beginning of a group tour. The rooms were nice and well maintained. The buffet breakfast was included in our package and was plentiful and well presented. We had no issues with the staff. We had a group dinner and the food was very good. The only negative comment that I... More 

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Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this review

Dear BEETOO, Thank you for taking the time to comment on The Steigenberger Wiltcher's experience. It’s wonderful to hear your very positive feedback regarding the service and food. We look forward to welcoming you and your group again soon. Sincerely yours, Karel Lemmens Guest relations More 

Wallingford, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for a short break during the bank holiday weekend. The hotel is very impressive with lavish interiors in public spaces and very nice rooms - large and luxuriously furnished with quality fittings. The staff are excellent and courteous, nothing is too much trouble. Breakfasts are a joy with an excellent and plentiful choice. Our only disappointment was the... More 

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Grandhotel B, Guest Relations Manager at Steigenberger Wiltcher's, responded to this review

Dear daviesrusu, Thank you very much for your kind words after you have been on of our guests. We are delighted to see that you’ve had an overall good stay. Please be informed that the renovations of our Lobby, Loui bar and restaurant have been successful completed. Our Loui Bar and Restaurant are open again and the menus are back... More 

San Francisco, California
Top Contributor
115 reviews 115 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a super location for sight seeing and even better if you are in the luxury shopping mood in Belgium. It was a former Conrad Hotel and so it is at the higher end of the scale with nice sized rooms and modern baths. The staff were amazing during our stay as we did a reconnect to... More 

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Grandhotel B, Guest Relations Manager at Steigenberger Wiltcher's, responded to this review

Dear Julia M, Thank you very much for your review regarding your recent stay at the Steigenberger Wiltcher's. We are glad to see that you've had a pleasant stay, and that we were able to assist you with your private room lunch for your special occassion. We hope we are able to welcome you back very soon in Brussels. Kind... More 

Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed 3 weeks ago

Very convenient hotel in the perfect location for a visit of Brussels. Very friendly and professionnal staff. Premium service as well as excellent quality of food. Very nice bar and smoker friedly with a smoking lounge.

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Grandhotel B, Guest Relations Manager at Steigenberger Wiltcher's, responded to this review

Dear Charles L, We would like to thank you for reviewing us on Tripadvisor regarding your recent stay at the Steigenberger Grandhotel Brussels. We are delighted to read that you have enjoyed your stay with us and hope to welcome you back in the very near future. Kind regards, Valérie Wieman Guest Relations More 

london UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We returned to our room in the evening to find that our bed wasn't turned down. And the curtains weren't drawn. When asked why not we were told that we were not in the right room group to have it done. And this was a "Superior" room. It's lucky we got sheets! There are no free english newspapers in the... More 

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Grandhotel B, Guest Relations Manager at Steigenberger Wiltcher's, responded to this review

Dear myralondonUK, Thank you for sharing your experience regarding your stay at the Steigenberger Grandhotel Brussels. We regret to see that you have not been informed correctly regarding the turn down service in the Superior rooms. We apologize for the inconvenience this might have costs. We hope we have the chance to welcome you back again at the Steigenberger Grandhotel... More 

Istanbul, Turkey
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very well restored property, maintained very nicely, with very well furnished rooms. The hotel is located very conveniently, everything is highly recommendable with the exception of luggage pickup and delivery. If you are pressed for time definetly cart your own luggage otherwise you get to wait more than half an hour.

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Grandhotel B, Guest Relations Manager at Steigenberger Wiltcher's, responded to this review

Dear dayibey, Thank you very much for sharing your feedback on Tripadvisor regarding your stay at the Steigenberger Grandhotel Brussels! We are delighted to see that you have enjoyed your stay with us. We would like to apologize for the inconveniences with your luggage and severe reminder has been sent to all departments involved. We hope we are able to... More 

Darien, Connecticut
Top Contributor
60 reviews 60 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We attended a conference here and stayed at the hotel. The room was large and lovely. We faced the street so if the window was open you could hear the traffic but I enjoyed looking out at the street. The bathroom was very large and lovely.

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Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this review

Dear Sherry F, Thank you for your lovely words about Steigenberger Grandhotel, Brussels. We are pleased to see that you enjoyed your stay in every aspect. We hope seeing you again very soon, Sunny regards from Brussels, Karel Lemmens Guest relations More 

California
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a group tour and we stayed at the Steigenberger Grandhotel which was an excellent hotel and I would highly recommend for the location, comfort, amenities and delicious breakfast which is included. The room was nicely appointed and the bathroom quite modern with a large tub and separate glass enclosed shower. There is a gym on the first floor... More 

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Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this review

Dear SBAMV, Thank you for your praising words about your recent visit to Steigenberger Grandhotel, Brussels. We truly hope that we may have the possibility of meeting you again in the near future! My best regards, Karel Lemmens Guest relations More 

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