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All 193 Brussels hotels

Steigenberger Grandhotel Brussels

5.0 of 5 Hotel   |   Ave. Louise 71 | Elsene, Brussels 1050, Belgium
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74%
Ranked #49 of 193 hotels in Brussels
A recent review
3 of 5 stars reviewed 5 days ago
Patric I London, United Kingdom
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241 people have reviewed this hotel

Traveler rating
    98
    82
    35
    14
    12
See reviews for
36
103
5
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
London, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Having stayed there for a long weekend, we really liked the hotel and it's classy style. Nothing to critisize about the room, we stayed at the superior room and liked the view on the terrasse. The only thing to say about the room is that the sound insulation is weak and you hear everyone in the hall in the morning... More

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Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear Patric I, First of all we would like to thank you for sharing your feedback here on Tripadvisor. It is with feedback like yours we are able to improve our service. We are delighted to see that you have enjoyed the room with its terrace and the friendliness of the staff. We regret it to read that you haven’t... More

Seattle, Washington
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as a family several years ago when it was The Conrad so I cannot attest to current service levels. This is a beautiful hotel that is well situated. Our room was lovely and large. After spending two weeks traveling through the Netherlands and Germany we were thrilled with this hotel and the breakfast buffet (which was included... More

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Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear Enj0yingtheJ0urney, Thank you for have taken the time to share your experience through Tripadvisor. What a pleasure to see that you have returned since your experience with Conrad to the Steigenberger Grandhotel Brussels. We are thrilled to read that our hotel belongs to your favourites in Europe. See you back soon in Brussels! Warm Regards, Valerie Wieman Guest Relations... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I have been all over Europe and the rooms at most hotels are quite small while the prices are outrageous. Steigenberger was a breath of fresh air! The rooms are large and the reception person said that our particular floor was recently renovated. We loved having a nice big bed to sleep in and a huge bathroom... More

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Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear SarahHarris818, Thank you for sharing your opinion regarding your stay at the Steigenberger Grandhotel in Brussels. We are delighted to see that our rooms and location made your trip in Europe an unforgettable one. It would be our pleasure to have you again as one of our guests in the future. With Kind Regards, Valerie Wieman Guest Relations Agent More

Kent
Contributor
13 reviews 13 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a two night stay at the Steigenberger while we visited the city and Bruge from the UK (on Eurostar). Note - taxi cost to hotel about 12 euros from train station.The entrance and reception is excellent. Beautiful decor and definitely a hotel that has enjoyed prestigious status. Good service in reception and we were quickly taken to our... More

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Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear Providence01, We would like to thank you for sharing your feedback regarding your recent stay at the Steigenberger Grandhotel on Tripadvisor. It is with pleasure to see that your stay at our property has met your expectations and it will be our pleasure to welcome you in Brussels again in the very near future. Warm Regards, Valerie Wieman Guest... More

Sydney,
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The best thing was that we were able to book 3 nights at quite short notice but that may not be so surprising after all. The hotel is well located and looks good from the outside and entrance. Ground staff were helpful and attentive, reception did their job. After that it was rather disappointing. Buffet breakfast at Euro25 per head... More

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear gadSydney_ , Thank you for taking the time to review our property here on Tripadvisor. Your opinion gives us the chance to always improve our services. After reading your review carefully, we truly feel sorry about all the issues you experienced during your three-night stay with us. We totally agree that the hot buffet served at Café Wiltchers should... More

Mechelen, Belgium
Top Contributor
67 reviews 67 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The price was not insignificant. However, they still dare to charge sth like 6 EUR for a 330 ml mineral water at mini bar. Moreover, at breakfast, they make you pay for hard boiled eggs. There is a fair selection of buffet breakfast items but there is also a quite costly a la carte breakfast menu, including American or Japaneese... More

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear AgataStar, Thank you for reviewing our property here on Tripadvisor after staying with us. We are happy to read that you enjoyed our rooms with their decorations and the bathroom with their amenities. Unfortunately, your stay was not completely up to your expectations. Know that we are truly sorry for the inconveniences you experienced during your stay here with... More

Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My sixth stay at this hotel this year. Quiet , steady improvement with each visit . The hotel still hasn't found its past glory when it was called the Conrad Hilton. The new owners while spending some money in renovating the rooms , seem to have opted for a good 4 and a half rather than five star hotel. Very... More

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear Claurisam, Thank you for reviewing Steigenberger Grandhotel here on Tripadvisor. We are happy to see that you are staying regularly with Steigenberger in Brussels. We have well noted your remarks about the guestrooms, and we would like to inform your opinion is very important for us. Currently we are renovating about 100 bedrooms during the summer period. This includes... More

1 review
3 of 5 stars Reviewed 3 weeks ago

Nice big clean rooms and comfortable beds. Very small balcony and no view. Bad wifi, awkwardly placed TV with bad reception, poor selection in mini-bar, broken jacuzzi in spa, room door key did not work, closed restaurant and errors on the invoice. Ordered Champaign which we never got. Not worth the price.

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear Steve M, Thank you for taking the time to write your thoughts about your stay with us here on Tripadvisor. Feedback is very important for us in order to always improve our services. We are happy to see that you have enjoyed the spaciousness and cleanliness of our guestrooms. Unfortunately we have read that there were a few points... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Concierge advisors are excellent. they can perfectly help guests to find best locations around for enjoying Bruessel. The hotel has everything you need for feeling pampered. Steigenberger is a high end hotel making customers feel very special.

Was this review helpful? Yes 1
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear MichaelDana, First of all I would like to thank you for reviewing Steigenberger Grandhotel here on Tripadvisor. Your opinion is very important to us in order to always improve. We are happy that you had an overall good experience here at Steigenberger Grandhotel. Thank you for your lovely words about our concierge team. We will certainly inform them about... More

Falls Church, Virginia
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was clearly once a tip top hotel but I don't think they are keeping it up to their old standards. Luckily I traveled for business and wasn't paying full price- I think anyone who paid full price would be a bit disappointed with some small things that needed to be fixed in the room (like the faucet) and just... More

Was this review helpful? Yes
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear Lyra-Belaqua, Thank you for taking the time to write your thoughts about your stay here on Tripadvisor. Know that your opinion is very important for us. We are sorry to read that your room was not up to your expectations. I would like to inform you that we are currently renovating all 269 bedrooms in the hotel. Now we... More

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Additional Information about Steigenberger Grandhotel Brussels

Address: Ave. Louise 71 | Elsene, Brussels 1050, Belgium
Phone Number:
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Grandhotel Brussels 5*
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Also Known As:
Conrad Brussels Hotel Brussels
Brussels Conrad

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Brussels #11 Romantic Hotel in Brussels #13 Business Hotel in Brussels #23 Luxury Hotel in Brussels
Hotel Class
Official Description (provided by the hotel)
The Grandhotel Brussels benefits from a strategic location on the Avenue Louise, being only 20 minute walk from the Palais Royal and Grand Place, 20 minute drive away from Brussels International Airport/Zaventem and 5 minutes from the Gare du Midi (Eurostar/Thalys terminal). In the heart of Brussels, the Grandhotel Brussels is also close to the European Quarter and the historical center. ... more   less 
Number of rooms
267

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