We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steigenberger Grandhotel, Brussels

Travelers' Choice award winner
Avenue Louise 71 | Ixelles, Brussels 1050, Belgium
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Steigenberger Grandhotel, Brussels
Professional photos View all
Browse nearby
Steigenberger Grandhotel, Brussels
Share an Experience

425 reviews from our community

Traveler rating
    179
    144
    62
    23
    17
See reviews for
61
184
9
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (425)
  • Mar-May only
    (72)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (122)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

It was our second time in Steigenberger hotel.The first time I was impressed,the second time I was just speechless.I don't even know where to begin from..First of all the stunning interior design,wood and marble,makes it so elegant.The extremely polite stuff,helpful in every way,trying to do the best to make you feel happy and comfortable.The restaurant is so cozy and gives... More 

Was this review helpful? Yes
The Netherlands
Top Contributor
162 reviews 162 reviews
42 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment you enter the vast lobby you feel a sense of luxury. Check in was fast and friendly. My room, facing an inside courtyard, was spacious, with a comfortable large bed, good linnen and pleasantly and luxuriously decorated. The breakfast buffet was very good but the wait staff could have been a bit friendlier. Excellent complimentary wifi.

Was this review helpful? Yes
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear JDSV, Thank you for your contribution here on TripAdvisor. We are delighted to see you had an enjoyable stay at Steigenberger Grandhotel, Brussels. Know that every aspect of your review will be shared with our teams to maintain our high level of quality and services. We hope to meet you again upon your next visit to Brussels! My best... More 

San Marcos, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Steigenberger Grand Hotel has undergone renovations and I cannot express how lovely this hotel is! Rooms are spacious, bathrooms gorgeous with heated floors and centrally located. I'm so picky but this place hits all the high notes!

Was this review helpful? Yes
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear MaryEllen K, Thank you for your lovely words about your recent visit to Steigenberger Grandhotel, Brussels. We are very pleased to read we were able to "wow" you with the comfort of our hotel. I kindly inform you that we will refurbish our bar area, lobby lounge and restaurant as well. These final refurbishements will ensure the quality of... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I have been to this hotel a week ago for my birthday along with my husband and my 2.5 year old daughter. we stayed for 3 nights and the room was cleaned by housekeeping just once after so many requests. They charged me 10 euros for 200ml of milk which i have ordered for my little one. for different reasons... More 

Was this review helpful? Yes 1
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear sree j, Thank you very much for taking the time to share your feelings about your recent stay Steigenberger Grandhotel, Brussels. It’s a pleasure to read you enjoyed our guestrooms with heated bathroom floors and our breakfast buffet served in Café Wiltchers. We strive to provide exceptional service to all of our guests and I am deeply sorry that... More 

Los Angeles
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here while working. The rooms were spacious. Beds very comfortable. Staff was attentive and the food was excellent. The bar area is a comfortable place to relax and have a drink. The choice of cigars as well as the smoking room were a nice surprise.

Was this review helpful? Yes
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear kebmo, Thank you for reviewing Steigenberger Grandhotel, Brussels. We are truly happy to read that you enjoyed the comfort of our guestrooms as well as our main bar and smokers lounge. We cannot wait to meet you again for another Steigenberger experience! Sincerely yours, Karel Lemmens Guest relations More 

Senior Contributor
45 reviews 45 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location of the hotel, Avenue Louise is very good for shopping and the marble lobby is impressive. Rhe room are really outdated, need really a renovation. No spa, for that they have an agreement with the Aspria club in the same block. Drinks are overpriced and the staff was not very concern by quality of the stay. Not so... More 

Was this review helpful? Yes 1
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear Olivier t, Thank very much for your detailed review about your stay at Steigenberger Grandhotel, Brussels. Your feedback is encouraging us to always improve our services. We are truly sorry to read that your stay was not entirely up to your expectations and apolgize for any inconvenience caused. Your feedback has been carefully distributed to our management team. I... More 

Mountain View, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here when my company hosted an event for about 120 people. This is an excellent property conveniently located in Brussels. Here is what I really liked about my experience: * Quick and efficient check in. I arrived at 7:30 AM after a long flight and was in my room less than 10 minutes later (despite the fact... More 

Was this review helpful? Yes
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear Amit S, Thank you for sharing your feelings about your recent visit to Steigenberger Grandhotel, Brussels. Your review made us very happy: we thank you for your lovely words and compliments. Please note that we have our own award programme called : "Award World" that can be used for all Steigenberger and InterCity properties. I would be pleased to... More 

Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here for a romantic weekend... the hotel is really amazing and very elegant. Marble floors, golden chandeliers and velvet everywhere, what you would expect. The rooms are big and comfortable...however, HOWEVER.... the service was not up to par. The line to check in took around 15 minutes (of waiting time) then I got the wrong key and had to... More 

Was this review helpful? Yes 4
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear BruMex29, Thank you very much for reviewing Steigenberger Grandhotel, Brussels. We are happy to read that you enjoyed the comfort and decoration of our guestrooms. Your opinion is very valuable information for our management team in order to always maintain the high level of service where Steigenberger stands for. Know that we apologize for the waiting time at our... More 

Hamburg
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed February 17, 2015

Steigenberger Grand Hotel is finally completely renovated. Rooms are great, huge by size amazing beds and bathrooms are very good with seperate shower and bathtub. But this hotel could be so much better, but its not. Amenities in the bathroom are dull nothing luxurious about them, same like in other non luxury Steigenberger Hotels Towels are thin and not nice.... More 

Was this review helpful? Yes 3
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear SebastianHH, Thank you very much for your constructive review regarding your recent visit at Steigenberger Grandhotel, Brussels. Here at Steigenberger Grandhotel, Brussels we take pride in ensuring every guest’s satisfaction. We are truly sorry to hear that your stay was not up to your expectations and express therefore our most sincere apologies. All our superior rooms are all completely... More 

Ghent, Belgium
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2015

The hotel is easy to find on the Avenue Louise in Brussels, a luxury shopping street . Hundred meter further lies the entrance of the great public car park Stephanie Louise which lies immediately under the hotel. Leaving it you come in Wiltchers place which is the inner courtyard of the hotel and then you just have to take a... More 

Was this review helpful? Yes 1
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel, Brussels, responded to this review

Dear omc59, Thank you for reviewing Steigenberger Grandhotel, Brussels here on TripAdvisor. We are pleased to read that you enjoyed staying with Steigenberger Grandhotel whilst in Brussels. Therefore we hope to meet you again whenever you are back in Brussels. Sincerely yours, Karel Lemmens Guest relations More 

Questions? Get answers from hotel staff and past guests. Ask a question

718 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Pool/beach area (1)
Viewed
Dining (9)
Viewed
Hotel & grounds (25)
Viewed
Bathroom (11)
Viewed
Room/suite (26)
Viewed
View from room (4)
Viewed
Business center/function rooms (2)
Viewed
Other (37)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (562)
Viewed
Duplex Suite (95)
Viewed
Restaurants and Bars (148)
Viewed
Royal Suite (165)
Viewed
Superior Room (64)
Viewed
The Hotel (90)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question