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All 195 Brussels hotels

Steigenberger Grandhotel Brussels

5.0 of 5 Hotel   |   Ave. Louise 71 | Elsene, Brussels 1050, Belgium
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Steigenberger Grandhotel Brussels
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Ranked #41 of 195 Hotels in Brussels
A recent review
4 of 5 stars reviewed today
Emma K
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297 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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  • All months
    (297)
  • Mar-May only
    (61)
  • Jun-Aug only
    (112)
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    (63)
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    (61)
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1 review
4 of 5 stars Reviewed today NEW

Everything was very nice, except for the breakfast buffet , it was very expensive and the food wasn't worth that much money. There is a little bakery(Paul) , like 3 min. walk from the hotel, I would recommend that you go there.

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Splendid looking. Service needs work. Hotel had fruit teas but no English breakfast at all - and could not source any even with an English business conference. Shrug shoulders. Complaint via hotel web site ignored. Not an acceptable standard.

Was this review helpful? Yes 1
Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear dragonfr, Thank you for sharing your feedback regarding your stay at the Steigenberger Grandhotel Brussels. We would like to apologize again for the inconveniences during your stay which unfortunately haven't met your expectations. We would like to refer to the email sent earlier to you regarding your stay. If you have any further questions, do not hesitate to contact... More

Amsterdam
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel had a grand appearance with a beautifully appointed reception area and the outside terrace was a bonus. Location a bit far from the centre of the old area and Markt. The Concierge was particularly helpful with information and organised a very prompt service with the doctor etc. We were very happy overall. Thank you.

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Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear Susan H, Thank you very much for reviewing the Steigenberger Grandhotel on Tripadvisor. We are delighted to see that you have enjoyed your stay and the concierges were helpful. We hope to welcome you again, when visiting Brussels. Kind regards, Valerie Wieman Guest Relations More

Norwich, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We had previously stayed here when it was a Conrad hotel - excellent, so interested to see if any changes. Took the offer of a small suite upgrade offered at a lower price than usual. Arriving by car, helpful valet assisted with luggage, and parked car on site - a plus. Check-in was efficient, although not particularly welcoming. The room... More

Was this review helpful? Yes 3
Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear 292Peter, We would like to thank you for your feedback regarding your stay at the Steigenberger Grandhotel. It is with great pleasure to see that our bell-team gave you a warm welcome. We regret to see that we were not able to provide you with the 5 star service we are aiming for by experiencing some issues during your... More

Chester, United Kingdom
Top Contributor
116 reviews 116 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel, gorgeous, old school luxury. Friendly staff, views across the city if you are on a higher floor and balconies on the lower floors. Gorgeous details on the rooms, robes, slippers, coffee machines etc. Could not fault it.

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear alicat099, Thank you very much for sharing your opinion about the Steigenberger Grandhotel! It is a pleasure to see that your stay has been a good one and we hope to welcome you back when in Brussels. Kind regards, Valerie Wieman Guest Relations More

Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great ambience. Luxurious rooms with a grand old world look. Gracious and courteous staff all around. Rooms that come with attached balcony are a special delight. Great choice of in-room dining ( you will need it on Sunday). Close to shopping districts and with many quality restaurants close by. Few high end shops below the hotel can keep you occupied... More

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear PattanMadhu, Thank you very much for sharing your feedback regarding your stay at the Steigenberger Grandhotel. We are delighted to see that you have enjoyed your stay, please visit us again when in Brussels. Warm regards, Valerie Wieman Guest Relations More

Minorca, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location in a shopping area, a few minutes from Louisa Metro Station. Classic luxury hotel with and good service and nice rooms. Prices in line with the hotel category. Extra expensive fees to use the pool, 30 €. Normal american breakfast.

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear jcf187464, Thank you for reviewing Steigenberger Grandhotel here on TripAdvisor. Know that your feelings about the hotel are very important to us. We are happy to see that you were satisfied with the level of service we provided. Therefore we would be honoured to welcome you back here in Brussels. Warm regards, Karel Lemmens Guest relations More

New York City, New York
Top Contributor
285 reviews 285 reviews
40 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

August is a quiet time for Brussels so staying here was a dream. Attentive and very helpful staff. Easy public parking under the hotel that makes you feel safe. Gorgeous check in area that makes you feel grand. Room was delicious. Big huge fluffy bed with lots of pillows and individual comforter. Balcony attached to our room so we were... More

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear Stylelust, We can’t thank you enough for reviewing us here on TripAdvisor. Know that your satisfaction is our priority. We are delighted to see that you described our hotel as ‘sheer luxury’ and especially mentioned our rooms and their amenities. Your compliments and the score you have given us here online are very important to us to always maintain... More

Bucharest, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is so strange felling on staying in Steinberger…. I am coming for so long in Brussels but it is first time when I don’t need the “town attraction” because the hotel itself it is a great attraction. I never felt such a peaceful felling staying in a hotel. I am glad that I have changed the “usual hotel” …and... More

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Grandhotel B, Responsable relations clients at Steigenberger Grandhotel Brussels, responded to this review

Dear Marius-Cristian, We would like to thank you for taking the time to review here on TripAdvisor. Your thoughts and feelings about your stay are very important to us. We are truly happy to read that you had an enjoyable stay at Steigenberger Grandhotel Brussels! Know that we are truly sorry for the less pleasant experience at our breakfast restaurant.... More

Coleraine, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our bedroom was lovely, we even had an espresso coffee machine!!! New sheets every day, you don't often get that. The hotel entrance is impressive an staff at checkin very polite. The only fault we found at the hotel was the staff in the breakfast room, not at all friendly and we had to wait for a long time on... More

Was this review helpful? Yes
Grandhotel B, Guest Relations Manager at Steigenberger Grandhotel Brussels, responded to this review

Dear Latania08, We would like to thank you for taking the time to write your feelings about Steigenberger Grandhotel Brussels here on TripAdvisor. We are very happy to read that you were satisfied with our level of service. Know that your satisfaction is our priority! After reading carefully your review, we are truly sorry for the experience you had at... More

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Additional Information about Steigenberger Grandhotel Brussels

Address: Ave. Louise 71 | Elsene, Brussels 1050, Belgium
Location: Belgium > Brussels
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Grandhotel Brussels 5*
Number of rooms: 267
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Also Known As:
Conrad Brussels Hotel Brussels
Brussels Conrad

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