I was traveling alone on my first trip to Brussels, so I was looking for a cheap hotel in a descent location. Knowing that it was a budget hotel without a great deal of customer service, this place exceeded my expectations. Location- 4.5 It is a good 10 minute walk from the Grand Place, if not maybe a few minutes... More

Want to pay more - want full service - go somewhere else! But if you want a simple modern and clean hotel room smack in the middle of Bruxelles this is it. Book online, check in at the automat - pretty simple. There is always staff available to help you, even thought there are no recption. The rooms are ok... More

I dont think self service DO MEANS NO service,as I was in a trouble to check in by that machine,the staff inside reluctant to help me,and with very black face when I ask her to check in without machine! As I arrived in the morning,the staff asked us to leave the luggage to the locker and charged us 2 euro... More

Good for budget travel. However, i had a very bad experience contacting their sales and accounting people. When I told them that my credit card was charged two times, their representative said that it will be credited back to my account. but they didnt do so. I email them, fax them my complaint, no matter what i did, i could... More

The low-cost airline business model applied to a hotel. Self check-in (which, if you book through Expedia can cause problems - they sent me the wrong check-in reference), which is a little slow, and minimalist furnishings are fine if you're spending little time in the hotel and you're not fussy about interior decor. All costs are modularised: wi-fi, TV access,... More

Excellent central location. New urban concept of hotel. No reception. Automat on entrance. Everithing is self service. Advise to use paying cards with chip while booking, because machine accept this type of cards.Cleanliness is excellent, beds also. More

I've stayed here twice in the last year. The last time was more positive than this time, as this week my shower was dodgy and the bathroom wasn't spotless. Its location is fantastic. Very close to city centre and Rogier metro. It's an unusual experience as you check yourself in on a kiosk and you buy everything (food, drink, wifi... More

Budget brand new hotel, comfortable beddings, strange seat+small table. Good for a short stay. More

Electronic check in not efficient (reservation # not working)automatic women not polite,second pillow for € 5, WiFi € 5 and so on....,if distributer is working but it wasn't the case the day of my stay. No service at all in this hotel .Windows can't be opened,but staircase in adverse is open over all the floors.Not a place to be in... More