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Crowne Plaza Hotel Brussels - Le Palace

4.0 of 5
Rue Gineste 3, Brussels 1210, Belgium
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Ranked #15 of 210 hotels in Brussels
4.0 of 5 stars 406 Reviews
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406 reviews from our community

What travelers say about this hotel
  • Grand place(14)
  • Friendly and helpful(6)
  • Very good(6)
  • Train station(5)
  • Free internet(5)
  • Gare du Nord(5)
  • Old building(4)
  • High ceilings(3)
  • Public transport(3)
Traveler rating
    154
    173
    53
    21
    5
Only show reviews for Family (36) | Couples (111) | Business (120)
Date Rating
apbp2009
2 reviews
4 of 5 stars Reviewed February 6, 2012 NEW

Stayed at this hotel for one night. Room was well decorated, good facilities, modern shower and bathroom. A minutes walk from station and about 15 minutes walk from Grand Place. Staff very helpful with any location queries. More

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avidtraveller096
Bath, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

We had a weekend break in January and the hotel was excellent. We had a junior suite overlooking the Jardins Botanique which was spacious, warm and comfortable with a lovely view. The breakfast service was efficient and catered for all tastes and the bar stylish and pleasant. Staff excellent and the location really great for hopping on the metro and... More

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Exetergourmets
Exeter, United Kingdom
Top Contributor
82 reviews
35 helpful votes
3 of 5 stars Reviewed January 24, 2012

The Crowne Plaza is quite a good hotel. The problem with the trip advisor scoring is that there's nothing between average and very good. As I can't say our experience here was very good it has to be average. Worst things first - the Crowne Plaza isn't in the best bit of town, despite being so close to the shops.... More

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Anne-Marie Aucouturier, Responsable commercial at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
February 5, 2012

Thank you for your detailed and nice review. I personnally found it very fair. May I comment on 2 of your topics : - indeed, we are suffering from the ongoing renovation works on the square and the underground station, we will have to live with it to get a nicer area afterwards but I do understand your feeling. For... More

David H
Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed January 23, 2012

Not cheap but probably the most comfortable hotel bed we've ever slept in. Probably down to the memory foam covering on the mattress. Only complaint and it's not really a complaint is, no slippers with the bathrobe for my partner, even after asking at reception. Can't comment on the food because we like to go out to eat and mix... More

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Anne-Marie Aucouturier, Responsable commercial at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
February 5, 2012

Thank you for your nice feedback and very sorry you did not get your second bathrobe. Indeed, there are many places to eat around the hotel, next time you come to Brussels, let us know and we will give you tips for new places to explore. Anne Marie Aucouturier Director of Sales and Marketing More

Anthony G
Auckland, New Zealand
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed January 21, 2012

Unfortunatly we were only here for one night on business. The room was large, clean and quite. The bed was very comfortable, the room was lovely. It is a very beautiful city and we would love to come back for a longer stay and we would definitly stay in this hotel again. More

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VilmaQ
Miami, Florida
Reviewer
5 reviews
4 of 5 stars Reviewed January 19, 2012

Location is perfect. Short walk to Train Station and city center. Breakfast was superb - varied selection of cold and hot foods. The room was spacious and had bathroom toiletries as well. Would not hesitate to stay here again!! More

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Anne-Marie Aucouturier, Responsable commercial at Crowne Plaza Hotel Brussels - Le Palace, responded to this review
February 5, 2012

Thank you very much for your nice feedback, always good to hear that clients enjoyed their time with us at Crowne Plaza Brussels le Palace, let us know when you come again to Brussels Anne Marie Aucouturier Director of Sales and Marketing More

twirly82
Stockton on Tees
Reviewer
5 reviews
13 helpful votes
4 of 5 stars Reviewed January 16, 2012

I stayed for five nights on business and found the rooms clean, comfortable and modern. The free wifi was a bonus. I enjoyed room service on my first night which wasnt cheap however the food was of a high standard. The staff were friendly and helpful and a great selection available for breakfast. Well positioned close to the shopping streets.... More

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livetutravel
Hong Kong, China
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed January 13, 2012

I would agree with some previous reviewers that this hotel has a profile more suiting the business travelers. The hotel locates in a business district with quite many new, modern office blocks in the neighborhood. Gare du Nord (North Station) is close to the premise within walking distance. Train servce to Brussels Airport departs from there. The city metro system... More

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TringTraveller
Hertfordshire
Contributor
16 reviews
25 helpful votes
5 of 5 stars Reviewed January 12, 2012
2
people found this review helpful

We decided at the last minute to visit Brussels the week before Christmas. We booked the Eurostar and Hotel separately as it worked out cheaper. We travelled as a family - 2 adults and our 12 year old son. I have no complaints at all about the hotel - the reception area, bar, seating areas, toilets were all spotlessly clean... More

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jianyu
Amsterdam, The Netherlands
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed January 9, 2012

The hotel is centrally located with only a few minutes walk to the shopping center. The Subway is just at the back of Hotel (2 mimuntes walk). The hotel is well decorated and Lobby looks nice. The reception is friendly and helpful. Breakfast is very good (English Breakfast). More

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Crowne Plaza Hotel Brussels - Le Palace Also Known As

  • Crowne Plaza Brussels
  • Crowne Plaza Hotel Brussels
Address: Rue Gineste 3, Brussels 1210, Belgium

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Crowne Plaza Hotel Brussels - Le Palace
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