We stayed for only 1 night at the hotel and I found the rooms to be small but comfortable. The bathroom was clean but very small and compact.The best part of the room was the balcony with a great view of the park. The staff were efficient and parking was not a problem. They should do an upgrade on the... More

This hotel is an absolute joke, I booked in the best western for a two night stay. When I arrived and checked in I found my room was very disappointing . The curtains were filthy, the room itself very run down I didn't even want to take my shoes off and walk on the carpet on a whole I was... More

I have rarely experienced a hotel with such unfriendly, impolite staff. While my room was average (meaning absolutely OK) and the breakfast was acceptable, the staff seemed totally disinterested in their guests. I stayed with a whole group and most had a similar experience - no hellos or thank yous, they leave you waiting by the reception while exchanging private... More

Stayed on night at the hotel while waiting for a flight back home. d Pros. Easy to reach and efficient hotel. Check was quick. As for the wifi password as you check in. It is free and the network works well. There is a television in the room and nothing else really The breakfast buffet choices are limited but filling... More

Though placed a bit from the city center of it was very easy to catch the tram directly there And also the train from South Station directly to the Airbport was a great bonus - faster and cheaper than a taxi! We also enjoyed the local surroundings, the park opposite the hotel, some local restaurants, pups and coffe shops! (Warning... More

The hotel is very close to tram stop "Heros" and in 20 minutes u can be at grand place. Just pick up tram No 4, direction Gare du Nord (note that after 20:00 tram No 4 stops and u can pick up tram No 33, direction Bordet Station). You can find some restaurants close to the hotel , but generally... More

First impression was: oh, what staff? :-( Receptionist was not really happy to see there is another guest coming. Just some polite phrases, talking to her colleague who was trying to kill a fly with his shoe .... No interest. My room was small, couldn´t move in with my luggage. Bathroom was small as well, very basic. Really good impression... More

I stayed at this hotel to attend a conference on the premises, and I should say that it is the first time I've stayed in a Best Western after 40 years of travel. It might also be the last. The hotel is in a laconic neighborhood pretty far south from the center of Brussels. No easy airport transportation other than... More

The rooms were not impressive. I had two different rooms, the first was pretty bad and cost about 120euro, the second was more like a "suite" and had a small sitting room and attached bedroom as well as a balcony. It also had a refrigerator which contained the remains of a previous guest's Chinese take-out. Still this room was better... More