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All 210 Brussels hotels »

Hilton Brussels City

4.0 of 5
Place Rogier 20, Brussels 1210, Belgium
Hotel amenities
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Ranked #74 of 210 hotels in Brussels
3.5 of 5 stars 506 Reviews
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506 reviews from our community

What travelers say about this hotel
  • Grand place(10)
  • Train station(7)
  • Very good(7)
  • Shopping streets(5)
  • Small room(5)
  • Metro stop(5)
  • Gare du Nord(5)
  • Reception staff(4)
  • Min walk(4)
  • Crowne Plaza(3)
Traveler rating
    96
    211
    128
    52
    19
Only show reviews for Family (17) | Couples (161) | Business (155)
Date Rating
FScfs
Portland, Oregon
Contributor
14 reviews
7 helpful votes
3 of 5 stars Reviewed February 14, 2012 NEW

I was given a tiny room on an interior wall which faced a wall. Even so it was noisy next to the elevator. I could only open the suitcase by placing it on the bed. TV didn't work, took a long time to get maintenance to room. The WiFi fee is outrageously expensive. Walk down the hall to the doub... More

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EricocaDallas_Texas
Dallas, Texas
Contributor
13 reviews
4 of 5 stars Reviewed February 13, 2012 NEW

We stayed here after new years and it's so close to the gran platz and lots of locals too! Train station to Brugge is a block away. Breakfast was primo and even had champagne. They upgraded our room and breakfast complimentary! No executive lounge. Clean & modern. More

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BeenThereAlready_12
Frankfurt, Germany
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed February 13, 2012 NEW

Hilton Brussels City is a good option when staying in the "Capital of Europe". It is close to Gare du Nord from where the commuter train takes you to the airport in less than 15 minutes (faster and cheaper than any taxi). In a way the Hilton treats its visitor just like Brussels does: you have to be pretty lucky... More

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insulaner1984
Birmingham, United Kingdom
Senior Contributor
22 reviews
5 helpful votes
4 of 5 stars Reviewed February 2, 2012

Stayed for one night only. Cannot fault this Hilton, however, I was lucky to have received a Hilton Honours room upgrade to superior (or deluxe?!) - which provided me with a very spacious room with sofa etc. Location close to the North Station is very good, also just opposite of an underground station. Hotel staff was friendly and efficient. I've... More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 6, 2012

Dear insulaner1984, We really appreciate the time you took to share overall positive review. Your comments have been shared with the team members, which will encourage them to continuously improve our level of service. Once again, thank you for your constructive feedback and we are looking forward to welcoming you back to the Hilton Brussels City. Kind regards, Yann Maurel... More

gs8055
Spokane, WA
Contributor
12 reviews
3 helpful votes
3 of 5 stars Reviewed January 30, 2012

Hindsight is 20/20. Having said this, I would have preferred to stay at a more localized hotel during my first visit to Brussels rather than a chain hotel like the Hilton Brussels. I have stayed at Hiltons throughout many of my travels, but this one didn't seem to live up to the Hilton reputation as I know it. The room... More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 6, 2012

Dear gs8055, We appreciate the time you took to share your constructive feedback. I am sorry to read that we did not fully met your expectations. We will share your feedback with the management team. We hope to welcome you back at any Hilton properties in a near future Kind regards, Yann Maurel Quality Manager More

EmmaJane1983
Glasgow, United Kingdom
Contributor
11 reviews
1 helpful vote
3 of 5 stars Reviewed January 30, 2012

Disappointing hotel. Small room, only suitable for one. Internet not included. Some staff standoffish. Tiny bathroom. Location out of the way, yet fine for metro service. Expensive for what you got. Breakfast had a good choice including sparkling wine on new years day. Rooms weren't available at check in. More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 6, 2012

Dear EmmaJane1983, We appreciate the time you took to share your constructive feedback. I am sorry to read that we did not fully met your expectations. Indeed, the size and location of the room may vary from one to another. Do not hesitate to contact us or mention your preferences in your booking, and we will do our oumost to... More

HedonistLondon
London
Senior Reviewer
10 reviews
3 helpful votes
4 of 5 stars Reviewed January 28, 2012

Stayed at this property as a frequent guest yet again recently. Looking at the reviews this seems to be a Marmite property, i.e. you either like it or hate it. I happen to like it. As a frequent guest, I have noticed a very personal attention I receive, and that always make my stays very smooth. There have been occasions... More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 2, 2012

Dear HedonistLondon, We really appreciate the time you took to share such a helpful and overall very positive review. Your comments have been shared with the team members, which will encourage them to continuously improve our level of service. I have pointed out your remarks about the electrical plugs and the prices setting, and I can already confirm that all... More

ThomasSchoenmaker
Alkmaar, The Netherlands
Senior Reviewer
6 reviews
3 helpful votes
1 of 5 stars Reviewed January 25, 2012

Stayed here luckily for one night. Rooms awfully small and noisy with a view to inner court. Bathroom small and not cleaned well enough. Stayed in several Hiltons before never had this experience with the chain. Positive point: Breakfast buffet. More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 2, 2012

Dear ThomasSchoenmak, We appreciate the time you took to share your constructive feedback. I am sorry to read that we did not meet your expectations. Indeed, the size and location of the room may vary from one to another. Do not hesitate to contact us or mention your preferences of view in your booking, and we will do our oumost... More

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Darius S
Cincinnati, Ohio, United States
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed January 22, 2012
1
person found this review helpful

I often go to Brussels for business and stay at either Hilton City or Radisson Blue. The latter is vastly superior, but Hilton offers better value for money and easier access to main roads for commuting. Hilton City is fairly compact, not very fancy, but rooms and beds are quite comfortable. Breakfast is pretty good, dinner is served in the... More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 2, 2012

Dear Darius S, We appreciate the time you took to share your constructive feedback. We always aim to continuously improve the quality of our service offerings, and I will discuss your comments with the relevant managers for their review. . We are looking forward to welcome you back at the Hilton Brussels City. Kind regards, Yann Maurel Quality Manager More

Anomina
San Francisco, California
Senior Contributor
27 reviews
19 helpful votes
3 of 5 stars Reviewed January 18, 2012

There is nothing really distinctive about this hotel and I thought it was subpar for being a Hilton. The hotel was not particularly well priced and did not seem well suited to business travelers, with limited outlets in the room and very expensive wi-fi (even after joining the Hilton HHonors program). The mattress was thin and the bathroom had the... More

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Yann Maurel, Guest Relations Manager at Hilton Brussels City, responded to this review
February 2, 2012

Dear Anomina, We appreciate the time you took to share your comments. I will discuss your feedback with the relevant managers for their review. . Once again, thank you for your constructive feedback and I hope reconsider staying again at the Hilton Brussels City. Kind regards, Yann Maurel Quality Manager More

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Hilton Brussels City Also Known As

  • Hilton International Brussels
  • Hilton Brussels
  • Brussels Hilton
Address: Place Rogier 20, Brussels 1210, Belgium

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Hilton Brussels City
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