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Ibis Brussels Centre Sainte Catherine

#78 of 195 Hotels in Brussels
GreenLeadersSilver level
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Rue Joseph Plateau 2, Brussels 1000, Belgium
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Ibis Brussels Centre Sainte Catherine
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Ibis Brussels Centre Sainte Catherine
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1,901 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1901)
  • Mar-May only
    (469)
  • Jun-Aug only
    (482)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (490)
All months
Milton Keynes, United Kingdom
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We didn't want to stay her but the Eurostar was broken, so we had to find a cheap room quick. That said it wasn't cheap at about 170 euros and 30 euros for two breakfasts. I have paid more BUT for much better rooms. The room was small/basis (but had bed, bathroom, TV, and a little desk), no kettle, safe,... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Beds are comfortable, the whole place is clean, friendly helpful staff, nice relaxed atmosphere at the hotel bar, a few HD English channels on the TV, good central location, decent price, easy to check in and out. Stayed for 4 nights. Very happy, no complaints from me.

Was this review helpful? Yes
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, All of us at ibis Brussels Centre Ste Catherine would like to offer our sincere thanks for your delightful review. Kind regards, Patriek Deruddere | General Manager More 

Wales
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a short (2 night) business trip and the hotel is ideal for central Brussels and the tube station that we needed to get to our office in Schuman. Rooms are clean and comfortable albeit small and basic, and mine (inner 3rd floor) was very quiet. Breakfast was fine, reasonable choice and plenty of it and the bar was... More 

Was this review helpful? Yes
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Sincerely, Patriek Deruddere | General Manager More 

Cambridge, United Kingdom
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As with all major European cities dropping off passengers with a coach Is a big headache and this was no exception the fact is there is no point even trying the passengers will have too do a bit of walking but chances are thay are ready for that the location of the hotel is very good a short walk too... More 

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EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this unpleasant experience. More 

Coimbra, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It has clean bedrooms, it's in the center of the city. Does not have any kind of luxury and it's not that cheap, but has good value for money for the city. I highly doubt that you could find any kind of hotels on budget in Brussels

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EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

Thank you very much for your comment on tripadvisor. Ellen Carnail More 

Turkler, Turkey
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I coundnt cancel my reservation eventhough i have a 15 days medical report that i can not travel, they are answering your enquiries after couple days... bad customer service, think twice if you are planning to go to this hotel,

Was this review helpful? Yes
EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

Thank you for your comments on tripadvisor. Ellen Carnail More 

Travelers are raving about these Brussels hotels

Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked two rooms for one night. Handy from metro and in centre of city. Staff friendly. Rooms clean but seriously small. Not for a long stay but fine for overnight. Breakfast is popular so a bit more attention to keeping plates, cutlery and food topped up would help.

Was this review helpful? Yes
EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

We thank you for having taken the time to write to us following your stay at ibis Brussels City Centrum Ste Catherine. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. Ellen Carnail More 

Luxembourg District, Luxembourg
1 review
3 of 5 stars Reviewed 4 weeks ago

Very smal rooms, breakfastplace to smal for the amount of people, food selection limited, may be due to the amount of people. Hotel is OK for one two noghts but not more. For our mext stay in Brussels we will try a different Hotel.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Los Angeles, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel has a good location but lack of customer service and very small room. When we did check in; we were not informed about the amenities, wiffi, etc. It was kind of cold greeting. The room was very cleaned; but, very small. I am a middle size person and have difficult time using this bathroom; a bigger person will... More 

Was this review helpful? Yes
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

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