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Ibis Brussels Centre Sainte Catherine

#81 of 197 Hotels in Brussels
GreenLeadersSilver level
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Rue Joseph Plateau 2, Brussels 1000, Belgium
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1 room 1 adult
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Ibis Brussels Centre Sainte Catherine
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2,196 Reviews from our TripAdvisor Community

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Florianopolis, Brazil
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel has a great location , but some services are bad , such as the internet , which was very unstable , we had no internet in the room for 5 days. Daily was necessary to enable the card to access the elevator and room, which was extremely uncomfortable . The room is very small, two people get uncomfortable... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mirella_dias
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is great and it is in the perfect location. The room was very clean and very comfy, not too big but not too small, just perfect for a weekend city break. I love it here and will recommended to all my friends.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Saranya H
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, All of us at ibis Brussels Centre Ste Catherine would like to offer our sincere thanks for your delightful review. Kind regards, Patriek Deruddere | General Manager More 

Nicosia, Cyprus
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, good service, options for breakfast between 04.00-12.00, bar/cafe& restaurant available in the hotel, fast service, ibis standards, warm rooms and beds and hot water in the bathroom, safe, free wifi, window in bathroom and room (we were on the 1st floor- windows were not sealed). On the negative side: small rooms (for 3 days, 2 people we wouldnt... More 

Helpful?
Thank Rania M
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, All of us at ibis Brussels Centre Ste Catherine would like to offer our sincere thanks for your delightful review. Kind regards, Patriek Deruddere | General Manager More 

Coventry, United Kingdom
Level Contributor
192 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 2 weeks ago

About 5 minutes walk from Grand Place, the hotel is in a really convenient location with lots of restaurants and bars nearby, but surprisingly quiet. Rooms were cramped and shower area was tiny, but breakfast adequate. Nice bar area with friendly staff, but often bar staff would disappear so had to look around to find someone to order a drink.... More 

Helpful?
Thank Michael G
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. I truly regret that you consider our rooms to be too small. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patriek... More 

The Hague, The Netherlands
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ibis is always a good choice if you ask me. Room en style may varies from hotel to hotel, but overall the same service and quality. This Ibis offers a good place to sleep, a good breakfast, good bar and free wifi. Nothing to complain, but to find our room was a little challenge ;-) Oh, I do have a... More 

Helpful?
Thank MSvdM76
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, All of us at ibis Brussels Centre Ste Catherine would like to offer our sincere thanks for your delightful review. Kind regards, Patriek Deruddere | General Manager More 

Oxford
Level Contributor
205 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

A visit to the EU Parliament as part of a British delegation required a couple of nights in a Brussels Hotel. The St Catherine Ibis follows the expected formula for this international chain, though the bathroom was much smaller that other Ibis hotels I've used. Indeed, I found the shower and toilet facilities a little cramped for my size. The... More 

Helpful?
Thank Relentlessvoyager
EllenCar, Front Office Manager at Ibis Brussels Centre Sainte Catherine, responded to this review

Dear Guest, All of us at ibis Brussels Centre Ste Catherine would like to offer our sincere thanks for your delightful review. Kind regards, Maverick Montone | Assistant Front Office Manager More 

Copenhagen, Denmark
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good value and excellent location. The rooms are cramped and amenities very basic, but staff is very helpful, breakfast is ok and the location and neighbourhood is great. Will stay there again. (Stayed in renovated room.)

Helpful?
Thank Gotseoul
EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Ellen Carnail More 

Ireland
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed in Ibis Brussels Centre Sainte Catherine for three nights. As many reviews state the room was quite small as was the bathroom but this was perfect for the 2 of us. The room was clean and the bed was big and comfortable. The staff were friendly and gave us a socket adapter when we forgot ours! This hotel is... More 

Helpful?
Thank Niamh R
EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Ellen Carnail More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

A very nice hotel for a quick break away. Very friendly staff and reception extremely helpful and welcoming. We stayed for 3 nights, the room is neat and basic... however not enough packing space for clothing, so one lives out of your suitcase. Needless to say we made do, and had peaceful nights rest. The breakfast is lovely and sufficient... More 

Helpful?
Thank Hayley R
EllenCar, Responsable relations publiques at Ibis Brussels Centre Sainte Catherine, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Brussels City Centrum Ste Catherine. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Ellen Carnail More 

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