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Citadines Sainte-Catherine Brussels

#60 of 195 Hotels in Brussels
Certificate of Excellence
51 quai au Bois a Bruler, Brussels 1000, Belgium
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Citadines Sainte-Catherine Brussels
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351 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
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  • All months
    (351)
  • Mar-May only
    (95)
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    (110)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (79)
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Espoo, Finland
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location is convenient and close to the main streets of the city centre. The rooms are clean but slightly worn. The staff was pretty helpful but couldn't resolve a problem with the wifi not working until changing rooms one day into our stay. They didn't exceed expectations but still tried to help us with whatever questions we had during... More 

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Milan, Italy
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Incredible location, really close to the metro station with a lot of restaurants. In addition I have also found the following pros: - Staff availability and courtesy - free and powerful Wi-Fi signal - Umbrella/Book/Tea/Coffee/Water service 24h and free It is not perfect since the bathroom was very small and blind and towels were never changed in 3 days.. Also... More 

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United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Citadines sainte catherines.in brussels is a great location to base yourself in the city. Clean modern studio and one bedroom apartments all with own kitchen and ensuite. Welcoming staff and only a 5/10min walk if that to the historical main square Grand place. The hotel does offer secure parking for 18euro which is definately worth it when there can be... More 

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Bucharest, Romania
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel is conveniently located in St. Catherine square, 10 min walk from the main square and right next to tne subway stop "st. Catherine". we've got a very nice room in the strasbourg building, it was a studion in fact, very spacious, clean and with a private terrace. It has a small kitchen corner that turned out to be... More 

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Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear Cezara A Thank you for your positive feedback. We are happy to see that you enjoyed the location of our residence and the studio were you stayed. We hope that we will welcome you soon in Brussels Best regards More 

Lawrenceville, Georgia
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Very disappointed , had to stand in the hall way to use the wifi or go to the lobby. Even in the lobby the wifi came and went very frustrating . Wifi was not available in my room .My floors were not cleaned properly especially in the bathroom. Not happy !

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Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear simon-JA1974 Thank you for your comment. We are sorry to read that your stay in our residence was not pleasant for you. About the internet (wifi) provided, we do know about this problem and we are actually solving it with the provider. The wifi will be fixed and faster very soon Best regards More 

liverpool
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good: Price - only paid £43 for the night Rooms - very clean, beds comfy Free wifi Water available in reception Close to restaurants & bars Close Grand Palace Late checkout Secure luggage hold that can be used after check out Staff were very friendly Bad: Corridors to room had a funny sick smell Area felt a little 'dodgy' at... More 

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Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear Traveller031088 Thank you for your pleasant feedback. It is a pleasure to read that your stay with us was really satisfying. We are happy to see that you enjoyed the services offered as the wifi and the service given by our staff About the smell in the corridors, we do have a kitchen in all our studios and apartments... More 

Ahmedabad, India
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my wife, we were in Brussels on transit. We were booked for 1 night only. The location was far to reach from the main train station. Service : 3 / 5 Citadines hotels are known for their good specious self service apartments. They had breakfast which had large spread but it was little bit expensive. They... More 

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Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear Maqsud D It was a pleasure to read your feedback, thank you. One of our most important value is to make our guest feel at home, and you had this feeling so it is a real reward for us. We hope to welcome you again in Brussels for your next travel Best regards More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Honestly, we love the whole layout of the accommodation. Amenities accompany the room was great. As we have 4 persons, the reception did not explain the conversion of the sofa bed to the guest on the DIY policy. The noise level from the guest staying above us is really unbearable, which we have called the reception to complaint. But no... More 

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Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear Anthony, thank you for your positive comment. We are glad to see that your stay was pleasant, even if there were some problems with the noise. About the noise from the other guest, in general while there is a complain at the front desk about another guest we keep asking the guest to stop the noise until it is... More 

Berkeley, California
Level Contributor
117 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed May 27, 2015

After staying multiple times at a Citadine property in Paris, and enjoying it very much, my wife and I decided to book at this particular Citadine in Brussels. The idea of having a small kitchen so that one can eat breakfast in the room and perhaps prepare a simple lunch or dinner from time to time was very appealing. Overall,... More 

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Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear Andreas Thank you for your comment. We are sorry to learn that your stay in our residence was not perfect. Indeed, we do have rooms facing the street or the inside court yard, where it is more quite. Do not hesitate to specify for a quite room for your next reservation We hope to see you soon in Brussels... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed May 26, 2015

The hotel was clean, quiet and just 30 seconds away from metro station. Also it was very close to the city center. There was lots of restaurants in the neighborhood and the supermarket was only 2 minutes away walking.

Was this review helpful? Yes
Geert M, General Manager at Citadines Sainte-Catherine Brussels, responded to this review

Dear famo80 thank you for your positive feedback, we are happy to hear that your stay in our residence was pleasant for you. We hope that, if you come back in Brussels, we will have the pleasure to see you again Best regards More 

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