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Ibis Brussels off Grand Place

#54 of 195 Hotels in Brussels
Certificate of Excellence
GreenLeadersBronze level
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Grasmarkt 100 | Rue du Marché aux Herbes 100, Brussels, Brussels 1000, Belgium
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Ibis Brussels off Grand Place
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Ibis Brussels off Grand Place
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1,927 Reviews from our TripAdvisor Community

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    396
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Level Contributor
103 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is located just off the Grand Place and is in a great position for sightseeing and for bars and restaurants. It's also approximately 30 minutes walk from Brussels Midi railway station. We stayed in room 607 on the top floor. The lift only reaches floor five, then there are two small flights of stairs up to floor six,... More 

Was this review helpful? Yes 1
Cheadle Hulme, United Kingdom
Level Contributor
113 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed yesterday NEW

Easy to find, comfortable, good value and in enviable spot. Would not hesitate to recommend for a short break. check in and check out at 12 and close enough to the action for just a short stagger back if you have had a few Belgium beers! Also found it relatively quiet considering the location - enough sound proofing had been... More 

Was this review helpful? Yes
Bram M, General Manager at Ibis Brussels off Grand Place, responded to this review

Dear, All of us at Ibis Brussels off Grand Place would like to offer our sincere thanks for your delighful review. Kind regards, Bram Maes - General Manager More 

Rockville, Maryland
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

First the good: excellent location; clean, cute (if slightly Spartan) room. They had a triple room with a real third bed for my teenage daughter. Some negatives: the street noise was significant, even though we had a fifth-floor room. Also, Saturday night revelers were remarkably loud. But I was particularly annoyed when we arrived after check-in time, our room wasn't... More 

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Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel is right around the corner from Grand Centraal making it super convenient for airport train access and walking distance from tourist spots of Brussels. Hotel itself was very average and had a small room. Upon arrival, were only left with half a roll of toilet paper, and near empty squeeze bottle of hand soap. Shower always flooded the... More 

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Bram M, General Manager at Ibis Brussels off Grand Place, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Ibis Brussels Off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We were... More 

Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Chose this hotel as a result of reading other trip advisor users reviews. I was not disappointed! Hotel is very close to the Brussels Central train station (no noise associated with location) and Grand Place. The rooms are modest (no fridge, no safe) and smallish but are quiet and peaceful (extra door to block corridor noise) and the beds are... More 

Was this review helpful? Yes 2
Pascal A, General Manager at Ibis Brussels off Grand Place, responded to this review

May I begin by thanking you for your review on TripAdvisor. I was delighted to read that you enjoyed your stay in our hotel. We hope we will have the opportunity to welcome you again in the future. Kind regards, More 

Perth, Australia
1 review
2 of 5 stars Reviewed 1 week ago

I pity everyone who rated this highly. They must've had some awful experiences in the past. This is a budget hotel. Very budget. Small room, old fittings, cleanish. No kettle. One pillow each; spare was dirty. They will try to make some cash out of you through breakfast. Don't do it. Also, costs to leave your bags for a couple... More 

Was this review helpful? Yes
Bram M, General Manager at Ibis Brussels off Grand Place, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We... More 

Narre Warren, Victoria, Australia
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

Best location to visit Brussels. Close to Brussels Central and to Grand Place. The cafe style venues just in front of the hotel is a big plus. Vibrant scene during the day as well as evenings. Very clean with good amenities. The staff are very efficient and friendly.

Was this review helpful? Yes
Pascal A, General Manager at Ibis Brussels off Grand Place, responded to this review

Dear Guest, May I begin by thanking you for your review on TripAdvisor. I was delighted to read that you enjoyed the location of the hotel and the friendliness of our staff. We hope to welcome you again in the future. Kind regards More 

Oceanside, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We walked in with no reservation asking for one night. From the start very friendly and supportive customer service in the lobby. All 3 person rooms had been taken but we got offered a reasonable deal for a family suite [2 standard rooms queen size bed with connecting door] After we settled in one of the rooms lost power -... More 

Was this review helpful? Yes
Pascal A, General Manager at Ibis Brussels off Grand Place, responded to this review

Dear Guest ,I sincerely appreciate you taking the time to give us your feedback on TripAdvisor. I am very pleased to read that you appreciated the good location of the hotel and the friendliness of our staff. I hope we will have the opportunity to welcome you again in the future. Kind regards, More 

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