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New Hotel Charlemagne

25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
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New Hotel Charlemagne
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Ranked #105 of 195 Hotels in Brussels
A recent review
5 of 5 stars reviewed yesterday
paulgre2000 Mullingar Co Westmeath
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231 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • English first
  • French first
  • German first
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Mullingar Co Westmeath
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location couldn't be better 4 stop on the metro into downtown and a 2 min walk from the airport bus stop.The hotel is quite small but always had a nice fresh smell when you walked in.Our room cost less that 46 euro a night and was perfectly fine although you have to add a 7 euro city tax per night... More 

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Maynooth, Ireland
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed in "The New Hotel Charlemagne". The hotel is well situated, close to Schuman Metro Station(1&5) and just around the corner from the Airport (12) bus stop. It is just up from the EU Headquarters and has a selection of bars/restaurants/cafe's in the area around the hotel. There is a nice park at Square Marguerite just a short... More 

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Plymouth
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel recently, and all in all was good. Had two rooms a twin and a double. Staff were friendly and helpful, and by accident found by reading not to try speaking in French but to use English as some people get insulted by French :( The room was clean and tidy, missing air conditioning though and the... More 

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lafayette
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there for a night, for an official visit. It's so conveniently located. But I'd rate the hotel rooms as fair, but not great - of course you have a slight trade-off between location and quality/size. I couldn't do early check-in, since it was a bit crowded and rooms were yet to be cleaned. Otherwise, it was a wonderful... More 

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Malmo, Sweden
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The door to the room was small and led to a small corridor in which you could find the coffee and tea facilities and minibar before reaching the bed. I doubt that a very big person would be able to pass. Location is good for Rond Point Schuman and EU quarters. I did not try the breakfast as there is... More 

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Manchester, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had 2 wonderful nights at the hotel on 19Jun. The checking staff were helpful. I was able to check-in earlier than planned. I slept on 3rd floor & Room very clean/tidy/ quiet. Bathroom & towels very clean even though i dint manage to use the showers. the tap design for the shower v tricky to operate. I gave up... More 

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Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Your comment is our reward. Thank you and see you soon. More 

London, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is near airport transfer which is convenient. It is located in a business area near EU offices so it is close to amenities like restaurants and a walking distance to the metro. Half of the staff were show off and unhelpful and another half were kind and cooperative so depends your luck. You can use the iron and... More 

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Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Thank you for your comment. We hope to see you for your next trip in Brussels. Best regards. More 

Stockholm, Sweden
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 25, 2015

This hotel was nice. I had a nice view over the garden and could open my windows fully, something that I like. I did not try the brekkie since I had a morning flight. The bed was comfy, a bit too soft for my taste but with big fluffy pillows and that gets a + from me. Perfect with walking... More 

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Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Emma, thank you fr your comment and your stay among us. We hope to see you soon. Best regards. More 

1 review
1 of 5 stars Reviewed June 23, 2015

This is what I found in the "New" (haaaahaaaahhhaaaa !!!) Hotel: quite dirty, room old and worn, rude staff, many things were not working, very expensive breakfast, parking " free" never available. ..........good location in brussels but avoided.

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Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Nicola, I thank you for your comment. I do understand that you where not at all satisfied about our hotel. I do feel sorry that we did not achieve to satisfy you and I hope we can host you again to show you we can be better hosts. Best regards, More 

Travelers are raving about these Brussels hotels

1 review
4 of 5 stars Reviewed June 22, 2015

Nice hotel with friendly staff. The check in took some time, as the room was not ready upon arrival, but the room was worth the wait with a breathtaking view over the city and large sun terrace. The facilities are stylish and modern. The breakfast is good.

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Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Juhana R, thank you for your compliments during your visit. For all of us it is nice to read your review. Thank you! We hope to see you for your next trip in Brussels. Best regards. More 

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