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All 193 Brussels hotels

New Hotel Charlemagne

4.0 of 5 Hotel   |   25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
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Ranked #110 of 193 hotels in Brussels
A recent review
3 of 5 stars reviewed 5 days ago
David M Brussels
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  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
1 review
3 of 5 stars Reviewed 5 days ago NEW

Quite average for a 4* hotel. The staff was helpful but a quite weird. The internet connection was a bit slow. The place of the hotel is nice, noise-free and really close to the european commision and the shuman metro station.

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11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is in the European quarters, which is quite empty during the weekends and summer, but there is a short trip into the city center, takes a few minutes with the metro. There was a communal parking outside the hotel which was free during Saturday and Sunday. The room was okay, not quite four star, when... More

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Amsterdam, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at the hotel in the afternoon, luckily there was still one parking spot. It depends on the availability and there are only 6 or 7 parking spots. When we got in to the room I saw the closet was really old, smelled bad made out of some old cheap wood. You don't see these pictures on the website.... More

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18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We paid about 55 euro and for that it was great value but note the following on parking. Although the hotel advertises free parking (and this is why we chose it) they only have a small number of spots and when we arrived these were all taken. This was a bit annoying but if you are there on a weekend,... More

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Northampton, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great value for money. Hotel is located next to European Parliament. Hotel i clean, comfortable and quiet. Personel is helpful and friendly. Parking is free in basement for around 8 cars. Very close to centre of brussel (15 mins on foot). Wifi is free.

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Manchester, United Kingdom
Top Contributor
58 reviews 58 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights in July at the New Hotel Charlemange .Location is good ,very close to Schuman metro ( 2 minutes walk ) .Hotel is a little tired and dated , although bedroom and bathroom were slightly small but were clean .No air conditioning in our room, this could therefore get hot in the summer This hotel in the... More

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Oxford, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 weeks ago

My room was fine and a good size but although there appears to be a bar and dining room, the bar only serves if you go and ask the receptionist and the dining room which, "Closes at 10.00 pm," was closed when I arrived at 09.45 pm and did not seem to open the next night. I think it is... More

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Washington DC, District of Columbia
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here for one night for a business trip. While inexpensive, the hotel was the bare minimum for a city like Brussels. The hotel is shabby, smells funny, and the rooms are extremely small. The toilet ran the whole time I was there. No air conditioning. Stay somewhere else-- it is close to many nicer hotels.

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Kuala Lumpur
3 reviews 3 reviews
3 of 5 stars Reviewed June 29, 2014 via mobile

It is a hotel with good location and functional room. Clean and simple. However, there is no free coffee, tea, or bottled water in the room. Charging €2.50 for a cup of coffee is too much. Room can get warm in summer.

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Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear valued guest, Thank you very much for taking the time to write us a review. We take note of your remarks and hope to welcome you back soon. Best regards More

Top Contributor
73 reviews 73 reviews
48 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 24, 2014 via mobile

The hotel is located in the european quarter, clean and comfortable. But, for geing a 4 stars, many things shall be changed: no room service available the day i was there ( only the reception girl to make everything), intenet is working terribely bad, slow and weak signal. So an average hotel, nothing else

Was this review helpful? Yes 1
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Carlos, Thank you for sharing your experience at the Newhotel Charlemagne with us. We hope to welcome you again soon. Best regards More

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Additional Information about New Hotel Charlemagne

Address: 25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Hotel Charlemagne 4*
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Also Known As:
New Hotel Brussels

53 photos of this hotel

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Dining (1)
Bathroom (5)
Room/suite (5)
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Hotel & grounds (2)
Other (11)

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All management photos (27)
Hotel & grounds (7)
Room/suite (12)
Dining (3)
Business center/function rooms (1)
Other (4)
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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
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#53 Luxury Hotel in Brussels
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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