We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Hotel Charlemagne

25-27 Boulevard Charlemagne | Brussels, Brussels 1000, Belgium
Hotel amenities
New Hotel Charlemagne
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #108 of 195 Hotels in Brussels
A recent review
4 of 5 stars reviewed 4 days ago
mkandawkm Manchester, United Kingdom
Add Photo Write a Review

222 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    35
    89
    58
    29
    11
See reviews for
23
86
15
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (70)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (44)
All months
Manchester, United Kingdom
4 of 5 stars Reviewed 4 days ago NEW

I had 2 wonderful nights at the hotel on 19Jun. The checking staff were helpful. I was able to check-in earlier than planned. I slept on 3rd floor & Room very clean/tidy/ quiet. Bathroom & towels very clean even though i dint manage to use the showers. the tap design for the shower v tricky to operate. I gave up... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is near airport transfer which is convenient. It is located in a business area near EU offices so it is close to amenities like restaurants and a walking distance to the metro. Half of the staff were show off and unhelpful and another half were kind and cooperative so depends your luck. You can use the iron and... More 

Was this review helpful? Yes
Stockholm, Sweden
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was nice. I had a nice view over the garden and could open my windows fully, something that I like. I did not try the brekkie since I had a morning flight. The bed was comfy, a bit too soft for my taste but with big fluffy pillows and that gets a + from me. Perfect with walking... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

This is what I found in the "New" (haaaahaaaahhhaaaa !!!) Hotel: quite dirty, room old and worn, rude staff, many things were not working, very expensive breakfast, parking " free" never available. ..........good location in brussels but avoided.

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Nicola, I thank you for your comment. I do understand that you where not at all satisfied about our hotel. I do feel sorry that we did not achieve to satisfy you and I hope we can host you again to show you we can be better hosts. Best regards, More 

Travelers are raving about these Brussels hotels

1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel with friendly staff. The check in took some time, as the room was not ready upon arrival, but the room was worth the wait with a breathtaking view over the city and large sun terrace. The facilities are stylish and modern. The breakfast is good.

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Juhana R, thank you for your compliments during your visit. For all of us it is nice to read your review. Thank you! We hope to see you for your next trip in Brussels. Best regards. More 

Rhode Island
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was extremely comfortable. It is close to the metro and next door to the EU building. Staff were very warm and went out of their way to assist us in finding great places to eat and things to do.

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear, I want to thank you for your joyful comment. Your satisfaction about the confortable room and our good service is well appreciated. Indeed the view from the terrace is lovely!Chill out and have a look! Your comment is our reward. Thank you ! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been here for 5 nights and have been delighted by the standard of this hotel. I have 2 things that I use to judge the quality of a hotel. The shower and the breakfast. In both cases very happy indeed. There was a minor issue on checking in but as I was a little early and this seems... More 

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Leith G, After a 5 night stay your observation and comment is very apreciated and valuated. I personally will inform my staff about your remarks. Thanks again! See you soon in Brussels ! More 

4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nicely presented hotel around 15 minutes walk from the centre. Very friendly staff that allowed us to keep bags for in the storage room for almost a whole extra day whilst we waited for out midnight megabus. Comfortable clean rooms with beautiful views and an interesting choice from the mini bar.

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Ajcarr, thank you for your comment. The staff is pleased to serve you during your stay. With pleasure we accepted to keep your bags after your check-out. We'll be happy to welcome you for your next trip in Brussels. Best regards. More 

Roma
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there two days, and the staff was very helpful. My room was clean and comfortable, near to the EU entities and in a thriving road full of restaurants and pubs, still it was quiet. It was very enjoyable, and easy too reach from the metro station schuman. Breakfast was wonderful for my needs, sonce it got fruit and... More 

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Lugg1972, thank you for your comment. My collegues will be very happy to read about your compliments. Your appreciation about the New Hotel Charlemagne is a reward for al of us. our We hope to see you soon. Kind regards. More 

Broxbourne, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would say good rather than very good but certainly better than average. Breakfast was very good, scrambled eggs were moist and tasted good whereas often in hotels they are dried out or soup. Breakfast is 15€ but everything around is closed at breakfast time at the weekend. Restaurants are open in the evening, This hotel is right next to... More 

Was this review helpful? Yes
Hans_Rientjes, Director at New Hotel Charlemagne, responded to this review

Dear Mark, thank you for your comment and your stay among us. Your very nice words are giving us an extra impuls to go on what we do like to do. To give you and other clients a good feeling about the hotel. We would be happy to welcome you again for your next travel in Brussels. Best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Room/suite (9)
Viewed
View from room (5)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay