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Four Points by Sheraton Brussels

Rue Paul Spaak 15 | Brussels, Brussels B-1000, Belgium
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Four Points by Sheraton Brussels
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551 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Tsawwassen, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was spacious, bed was comfortable and the staff was helpful and friendly. Great breakfast and bar selection. Location was perfect for walking around Brussels. I would definitely stay there again.

Was this review helpful? Yes 1
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear Ms_Travelalot Thank you so much for sharing your experience on Tripadvisor! I am happy that you enjoyed your stay so much. I have taken some points along to continue to improve our offerings and services for the future, so thank you for sharing! We hope to welcome you back anytime soon! Kind regards Aart Niemans Hotel Manager More 

Shrewsbury, United Kingdom
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

PARKING TIP: the hotel does have it's own car park, but it's 15 euros overnight. There's a very good and cheap car park on the main road (Avenue Louise) just a couple of minutes walk away - it's FREE on Sundays, and you can put money in the pay and display on Sunday night which will just add time on... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had 3 romantic nights with my partner, the hotel staff were really helpful, special thanks to Florian who was the receptionist, also for the night staff, very friendly and professional people! Room was always clean and the bed is really comfortable. Recommend this hotel, if you are looking for good location and comfortable stay!

Was this review helpful? Yes
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear Adam Wow - thats a great read! I will pass on your compliments to Florian, who I am sure will be delighted to hear from you! Thank you for sharing & in the event you'll be looking for another romantic getaway, we will be happy to host! :-) Kindest regards from Four Points Aart Niemans Hotel Manager More 

Manchester
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a lovely stay at this hotel. The rooms are nice and clean with good facilities. The bathroom was a good size. The bed was huge and very comfortable. The choice at breakfast was great and the staff were very friendly. All in all this is a good hotel in a good location near the public transport system.

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Manila, Philippines
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: - Very helpful staffs! I talked to different receptionists on different times during our stay and they are all helpful and courteous. - Good location, near a tram and bus station. - Walking distance to several good restaurants - clean room and spacious. They also provide necessary amenities (toiletries and enough towels). For the me, the beds are comfy... More 

Was this review helpful? Yes
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear mrl t Thank you so much for sharing your experience on Tripadvisor! We are truly happy that you enjoyed your stay with us and we have definately taken note of your suggestions! Thank you for that! We hope to welcome you back to Four Points in the near future! Kind regards from Brussels Aart Niemans Hotel Manager More 

Greystones, Ireland
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent stay here last weekend all of the people we dealt with at the front desk were extremely friendly and helpful and the bar staff were also exceptionally friendly.....really lovely modern rooms that were spotless....great value for money we travelled over from ireland for 4 nights and will definitely be returning.

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Essex
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

After reading the reviews on trip advisor I had high expectations but upon arrival I was somewhat disappointed. Checking in was straight forward but I was surprised when I was asked for credit card to be used as guarantee which was not explained at the time of booking. Secondly, the room was basic and to make matters worse the bed... More 

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North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Four night stay in May 2015. Great location, great restaurants within walking distance. Short cab ride (10 euros) to Grand Place. The staff was very friendly, professional, and helpful in guiding me around the city. I rated this low due to the outdated rooms that are dimly lit. Just did not like the dark room. I felt it was clean... More 

Was this review helpful? Yes 1
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear SusanM Thank you so much for sharing the experience you had with us on Tripadvisor! We are extremely happy you loved the location and staff! Thank you for your recognition! I have taken your feedback around the lighting in the room on board. This is something we will look at and adjust in those rooms where needed. Thank you... More 

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed May 24, 2015

As a woman travelling alone, I found the neighbourhood scary at night. Take a taxi if you plan to go out. Once you're inside, it's fine. The hotel has security on the elevator which requires a room card to access. The elevators are quite small but work well. The staff greeted me warmly and provided an upgraded room as I... More 

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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed in the hotel for training... the hotel is very good .. the staff is very friendly and professional... special thanks to the front office manager Mr. Hany. The service is perfect and the food is very tasty ... for sure I will visit the hotel again .. see you soon guys

Was this review helpful? Yes 1
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