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Four Points by Sheraton Brussels

Rue Paul Spaak 15 | Brussels, Brussels B-1000, Belgium
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Four Points by Sheraton Brussels
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Four Points by Sheraton Brussels
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533 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beyond the nice accommodations, the hotel is very well located, just a few steps from Louise Ave. and also in a walking distance from the city center. But besides all that, the best part of our stay was the staff, who let us check-in earlier than expected, and also helped us a lot with tips of the city, or booking... More 

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AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear Penapolis thank you so much for sharing your experience on tripadvisor! Your review makes us proud, we will definately share your experience internally. Thank you again for acknowledging our work, achieving ultimate guest satisfaction. Kind regards from Brussels Aart Niemans Hotel Manager More 

Haarlem, The Netherlands
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

friendly and clean new excellent rooms. ice short stay good priced good sleeping Hotel. Quiet, wake up with birds singing in the garden. Good place towards walk for center. Breakfast possible all around the hotel also.

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AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear Marcel Thank you for your kind review on Tripadvisor - we look forward welcoming you back! Kind regards from Brussels Aart Niemans Hotel Manager More 

Budapest, Hungary
1 review
2 of 5 stars Reviewed 3 weeks ago

No recognition for SPG Gold Card members. When checking out the staff on duty was continuously phoning and communicated though hand gestures. I did not feel a valued SPG member. At other SPG hotels in Brussels the service is much better and friendlier.

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AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear SPGmember2015 Thank you for sharing your experience on Tripadvisor! It is great to learn that you found our make a green choice program such a positive touch on your stay! I have taken notice of your feedback in regards to our staff. I was surprised to read that you perceived our service as negative, I am truly sorry that... More 

New England
Top Contributor
213 reviews 213 reviews
22 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a great hotel. The staff made our stay extra special with their attention to meeting our needs. Although we chose the "green option" the maid still came in daily to give us a quick clean and made sure we had what we needed. It was close to public transportation (Stop @ Bailli). If you're not willing to pay... More 

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Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very clean hotel, only stayed one night but fantastic location, good varied breakfast and really good quality hotel. The staff were very happy to help and very friendly. The beds were very good and comfortable.

Was this review helpful? Yes 1
Boise, Idaho, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Four Points is located a little ways away from the central hub bub but it is very esy to walk or take public transit to wherever you need to go. Our room - 2 twin beds for my son and I was was spacious and quite comfortable . The decor is very outdated ( I am sure it will... More 

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Leppavirta, Finland
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 13, 2015

We flew to Brussels to meet our son who works there and we chose Four Points because it is located near the apartment of his in Ixelles. We liked the hotel a lot. The staff in reception were helpful and polite, our room was basic but nice and it was towards the garden. The king size bed was one of... More 

Was this review helpful? Yes 2
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear Antti R Thank you so much for your 4 star review! We really appreciate the detailed report on how you experienced your stay while visiting your son. Thank you for the feedback! We look forward welcoming you back to Four Points Brussels! Kind regards Aart Niemans Hotel Manager More 

London
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 7, 2015

Comparatively with other hotels in this price range it is very good. The Front of House staff were excellent and they had the same customer service as brands in a far more superior level. Nothing was too much effort; Lost bank card, no problem, kept leaving key in hotel room, no problem, forgot international adapter no problem and so on.... More 

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 2, 2015

Good large rooms, excellent service at reception, stayed on 3rd floor and no street noise, near to tram service and wonderful locality. Rooms look slightly old but clean. Check in and check out was quick and easy. Special thanks to the night reception staff who helped us with our cab to the airport. Will definitely return and highly recommended.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

Good value, clean room, good staff. Close to tram, there's a small supermaket closeby. The room is spacious and clean. Service provided by the staff were excellent. I will definitely recommend this hotel. Never tried their restaurant so I cannot make a comment. The hotel has a fitness centre and sauna. Overall a good hotel

Was this review helpful? Yes 1
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear emersonmd27 Thank you for rating us 5 our of 5! We are extremely happy and proud of this score! We look forward welcoming you back anytime soon! Kind regards Aart Niemans Hotel Manager More 

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