We had a great stay at this hotel. The room was nice, big and comfortable. The hotel is situated in a very good area, being within a short walk of both Place Flagey and Chatelain. There’s plenty of restaurants and cafes on these two locations – and on the way to them. Chatelain also has a market every Wednesday, where...
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Hi Vrangbak,
Thank you for your detailed review of our hotel and our great location! Your review makes me a proud person, thank you for that.
I have shared your review within the team. On behalf of everyone at Four Points Brussels, I hope to welcome you back any time soon.
With kind regards,
Aart Niemans
Hotel Manager
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I stayed in the Hotel one night, one week ago, jointly with my wife and kids. We rented 2 rooms, which were clean and spacious. The location is good, close to some restaurants, coffee-shops/backeries, etc. I was with my car, so the parking place on the same building is also quite convenient. Must confess that is very small and I...
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Dear Varito,
Thank you for sharing your comments on Tripadvisor. While your detailed decribed experience around our housekeeping service disturbed me, I am more than happy to learn you appreciated our fast action after you brought this to our attention. Please be assured that your feedback was treated as an example to avoid it from happening again in the future....
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Our room was big and clean with a big and very comfortable bed. The sleep quality was very good because windows were facing the back yard with trees and birds singing (!!!). Tea/coffee set was available in our room, as well as good cosmetic sets and a hair dryer. It's not very far from the centre (about 10-15 mins by...
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Dear Rocking_pony,
Thankyou for sharing your thoughts in regards to your stay with us on Tripadvisor. Happy to read you enjoyed our Four Comfort beds in combination with the singing of the birds in our garden. Isn't it amazing in the heart of the city?
I understand that you find our breakfast to be expensive. I am sorry that you...
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I have enjoyed my stay there very much , free internet in public area , nice restaurant , freidnly reception and you can take a nice walk to reach downtown or to nearby restaurant nd bars.
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Dear Shafik A,
Thank you for sharing! It is a pleasure to receive your comments around your stay at Four Points Brussels. Hope to welcome you back when you are in Brussels again!
Kind regards,
Aart Niemans
Hotel Manager
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The hotel is located in the south part of the city, which I had never visited before. There is a garage which was excellent and necessary if you have a car rental in Brussels. The staff in the reception was very professional and gave us good tips for dining - there are about 20 restaurants in a 10 min walk...
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Dear travelers_Solna,
Thanky for your comments on Tripadvisor especially around our associates! I will definately pass on the message.
I am sorry to read about the breakfast. We believe breakfast is the most important meal of the day and spend a lot of attention at this. We have shared your concerns within the team to keep the proper momentum. Thank...
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A good hotel in a good location. We stayed here during the EU's summer holidays, the hotel was very nice decor with good bedrooms and bathroom. The staff were very friendly and helpfull!
The location was initially a conser as it is 25 minutes walk from the centre, though there are trams that are very good just a minute walk...
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Dear Dave P,
Wow - great comments around our hotel. Thank you for sharing! Our hotel is beautifully located geogrphically right in between place Flagey and place Chatelain, the local hotspots for culinary arts. More local than these spots, you can hardly find. Thank you again for sharing & your kind comments concerning our lovely city.
Kind regards,
Aart Niemans...
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Although nothing was really wrong with that hotel this is certainly a place I'll remember very long! The good points are the location, close to Av Louise and walking distance from the European Institutions in a very quiet street, as well as a good bed (still worth mentioning). For the rest, the room was no frills (with an in-room sink...
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Dear JMGeneva,
Thank you for sharing your thoughts on Tripadvisor regarding your stay with us. It is a pleasure to read your kind comments around our location & our Four Comfort beds!
I am sorry to learn that you sensed our rooms to be unpleasantly cold. I have shared your comment within our team to avoid it from happening again....
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I have stayed here twice, and would go there again in a heartbeat. It is a lovely place, with a great cosmopolitan feel. I speak French , but noticed that staff spoke English well, and a lot of Anglophones felt comfortable here, as did folks who didn't speak any English. The rooms are large and comfortable, with good beds. A...
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Dear dilan52,
Thank you for sharing - not only about your stay, but also regarding the direct vicinity of the hotel! We truly believe we are in a great part of town like you describe!
On belhalf of the Four Points team - I hope to welcome you back with us!
Kind regards,
Aart Niemans
Hotel Manager
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I booked a 3 night stay via Opodo. On arriving, I was given a smoking room. I complained but was told that I had booked this. On showing them my booking they then blamed Opodo. Anyway, I refused to accept the room and the manager bumped someone else from their room (they were full) and so we were moved. She...
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Dear Mr. H,
It has been a pleasure to learn from your comments. Not only here on Tripadvisor, but also based upon our email communication afterwards.
Once again thank you for the conversation, although through email and Tripadvisor, it was a pleasure finding answers together.
With kind regards,
Aart Niemans
Hotel Manager
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This hotel is a class act. You see it in their people as well as the property. I would recommend it to anyone that wants to stay in a pleasant, quiet, no hassle environment. This hotel mase by stay in Brussels special.
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Hi Cyberworld Toronto!
Thank you so much for sharing! We're delighted to read you had such a nice time staying with us! Let us know when you will be back - we are thrilled to take care of you again.
Create a great day!
Kind regards,
Aart Niemans
Hotel Manager
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