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Four Points by Sheraton Brussels

Rue Paul Spaak 15 | Brussels, Brussels B-1000, Belgium
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Four Points by Sheraton Brussels
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Four Points by Sheraton Brussels
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527 reviews from our community

Traveler rating
    98
    277
    107
    34
    11
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59
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155
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Budapest, Hungary
1 review
2 of 5 stars Reviewed 3 days ago NEW

No recognition for SPG Gold Card members. When checking out the staff on duty was continuously phoning and communicated though hand gestures. I did not feel a valued SPG member. At other SPG hotels in Brussels the service is much better and friendlier.

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New England
Top Contributor
213 reviews 213 reviews
22 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a great hotel. The staff made our stay extra special with their attention to meeting our needs. Although we chose the "green option" the maid still came in daily to give us a quick clean and made sure we had what we needed. It was close to public transportation (Stop @ Bailli). If you're not willing to pay... More 

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Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A very clean hotel, only stayed one night but fantastic location, good varied breakfast and really good quality hotel. The staff were very happy to help and very friendly. The beds were very good and comfortable.

Was this review helpful? Yes 1
Boise, Idaho, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Four Points is located a little ways away from the central hub bub but it is very esy to walk or take public transit to wherever you need to go. Our room - 2 twin beds for my son and I was was spacious and quite comfortable . The decor is very outdated ( I am sure it will... More 

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Leppavirta, Finland
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We flew to Brussels to meet our son who works there and we chose Four Points because it is located near the apartment of his in Ixelles. We liked the hotel a lot. The staff in reception were helpful and polite, our room was basic but nice and it was towards the garden. The king size bed was one of... More 

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AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear Antti R Thank you so much for your 4 star review! We really appreciate the detailed report on how you experienced your stay while visiting your son. Thank you for the feedback! We look forward welcoming you back to Four Points Brussels! Kind regards Aart Niemans Hotel Manager More 

London
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comparatively with other hotels in this price range it is very good. The Front of House staff were excellent and they had the same customer service as brands in a far more superior level. Nothing was too much effort; Lost bank card, no problem, kept leaving key in hotel room, no problem, forgot international adapter no problem and so on.... More 

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Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good large rooms, excellent service at reception, stayed on 3rd floor and no street noise, near to tram service and wonderful locality. Rooms look slightly old but clean. Check in and check out was quick and easy. Special thanks to the night reception staff who helped us with our cab to the airport. Will definitely return and highly recommended.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good value, clean room, good staff. Close to tram, there's a small supermaket closeby. The room is spacious and clean. Service provided by the staff were excellent. I will definitely recommend this hotel. Never tried their restaurant so I cannot make a comment. The hotel has a fitness centre and sauna. Overall a good hotel

Was this review helpful? Yes 1
AartNiemans, General Manager at Four Points by Sheraton Brussels, responded to this review

Dear emersonmd27 Thank you for rating us 5 our of 5! We are extremely happy and proud of this score! We look forward welcoming you back anytime soon! Kind regards Aart Niemans Hotel Manager More 

Rome, Italy
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 18, 2015

Hi everybody. I spent in this hotel 3 nights with my wife from 13th to 16th of March and we've found the room: clean, elegant, hot and very confortble. I extremely appreciate the free wireless in the room (with the possibility to connect many devices) and the free facilities to prepare hot coffee and tea. Even the price of the... More 

Was this review helpful? Yes 5
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 17, 2015

Friendly front desk staff went out of their way to help at every opportunity. The room was comfortable but the shower / bath combination was very small and the TV remote was really frustrating, but as there were really very few English channels, this was no great loss. Breakfast was very good and the do it yourself waffle maker was... More 

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