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All 194 Brussels hotels

Novotel Brussels Grand Place

4.0 of 5 Hotel   |   120 rue du Marche Aux Herbes | Brussels, Brussels 1000, Belgium
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Novotel Brussels Grand Place
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85%
Ranked #26 of 194 hotels in Brussels
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Mothley Hitchin, United Kingdom
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1,225 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hitchin, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 days ago NEW

Perfect location off the back of the Grand Place which is just a stones throw away. We were on the top floor at the rear of the hotel so it was quiet. The room was large and well appointed and very clean. The staff were very attentive. The continental breakfast was 22 euro which we thought was very expensive therefore... More

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Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

The great location of this hotel makes it convenient for the main Square and attractions, staff very friendly and helpful. Rooms clean and the buffet breakfast was very good...even champagne was offered on one morning.. Would stay here again.

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Farnham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Well situated in the middle of town, so not far to walk to the main attractions. The rooms are clean and functional, but not very big. The breakfast is good, but the staff are slow at replenishing supplies. We were aloud to check out at 5pm on our last day, which made things much easier

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Canada
Top Contributor
125 reviews 125 reviews
47 hotel reviews
447 helpful votes 447 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is a cookie-cutter property in a prime location for visiting tourist Brussels. Our GPS wasn't up-to-date regarding one way streets so finding it was a bit challenging. Their parking is in the adjacent municipal garage which is handy, but as you walk out of it at ground level be prepared to run a gauntlet of a bunch of... More

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Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear Boundary, Hope you had a nice journey back to Canada ; Thank you for taking the time to write a review. We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I will share your comments with my entire team. I am sure that this feedback... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great service and moderm rooms. Kids stay free on a fold out sofa bed. Close to the grand place and other popular tourist attractions in brussels. Central Station also just a short walk away. Highly recommend this hotel for a short trip to brussels.

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Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear Leong Y, I would like to thank you for staying at our hotel with your family and for taking the time to share your impression with other travelers. I am really glad to read you enjoyed our quality of services and our central location in Brussels. We look forward to welcoming you again very soon. Best regards, More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location in Grand Place area. Minutes from highlighted tourist must-sees. Next door to train station and shopping area. Nice amenities but would like to see washcloths and a small clock. Very clean at check-in.

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Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear AAnn T, Hope you had a nice journey back to the usa ; Thank you for taking the time to write a positive review on Tripadvisor.com I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback about room and bathroom is also... More

Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room 509 was a good size (huge bathroom), clean and had a great view. Service was friendly and helpful. Location is very near the Grand Place, but far enough away to be more quiet at night. We did not take breakfast since there were so many local options (waffles directly across from the front door were excellent if touristy).

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Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear TRRalph, Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor and for sharing details about our central location in Brussels to other guests. I am glad you enjoyed your stay with us and I hope to be able to welcome you again very soon. With kind regards, More

Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located just within the Brussels Central train station, great to reach to any location in Belgium, but mostly less than 2 minutes walk from the Grand Place and the vibrant life of this European capital and 10 minutes from the most important cultural places. Numerous restaurants, bars and shops are just nearby. Good place to stay especially for tourists from... More

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Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear Ferdiev64, Hope you had a nice journey back to Manila, Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor and for sharing details about our central location in Brussels to other guests. I am glad you enjoyed your stay with us and I hope to be able to welcome you... More

Bognor Regis, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Novotel from the 21st of March for 2 nights. It is in an excellent location, extremely close to Grand Place and a great selection of restaurants, bars etc. Parking is extremely close in a nearby, underground car park, it cost us just under 30 euros for our stay. Check in was swift and the reception staff... More

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Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear JetSet88, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I will share your comments with my entire team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.... More

San Jose, California
Top Contributor
73 reviews 73 reviews
68 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 3 nights in March 2014. Originally, we were given a room on the top floor. But we didn't like the low ceilings and the angled roof-line in the room. So instead we stayed in a room on the newer portion of the building with a higher ceiling and "regular" right-angled walls. I choose this... More

Was this review helpful? Yes
Christophe L, Directeur général at Novotel Brussels Grand Place, responded to this review

Dear DavidLau, Thank you for taking the time to write a positive review on Tripadvisor.com I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. Your constructive feedback on the bathroom has retained... More

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Additional Information about Novotel Brussels Grand Place

Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels Grand Place Hotel
Novotel Brussels
Accor Brussels Grand Place
Brussels Novotel
Address: 120 rue du Marche Aux Herbes | Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Brussels
#13 Luxury Hotel in Brussels
#27 Business Hotel in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Official Description (provided by the hotel):
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 
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