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All 210 Brussels hotels »

Sheraton Brussels Hotel

4.0 of 5
Place Rogier 3, Brussels 1210, Belgium
Hotel amenities
Sheraton Brussels Hotel
Ranked #45 of 210 hotels in Brussels
4.0 of 5 stars 789 Reviews
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789 reviews from our community

What travelers say about this hotel
  • Grand place(14)
  • Club room(8)
  • Gare du Nord(7)
  • Very good(7)
  • Free internet(5)
  • Good location(4)
  • HOT WATER(3)
  • Large and comfortable(3)
  • Other review(3)
  • Grocery store(3)
Traveler rating
    218
    331
    154
    54
    32
Only show reviews for Family (57) | Couples (149) | Business (180)
Date Rating
South East
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 22, 2012 NEW

I am still in shock at having arrived for a 2 day conference to find that the hotel does not offer wifi except in the lobby (where you have to fight for a seat) and even then I took ages to connect and had to ask the very abrupt reception staff why I could not connect to be told just... More

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See 2 more reviews by nictry for Brussels
Porto, Portugal
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

I go to Brussels every year on business and always stay at the Sheraton. Been there this month once again and it’s the very same hotel as always so I will copy my previous review which is still updated: “This is a reasonably good Sheraton, although the social areas show some age already (rooms are new and very, very good).... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

Frontdesk staff was friendly. Hotel itself is pretty outdated and needs renovation. Air circulation is poor where smoke comes in via vent even in non smoking room but u can open window to get some fresh air if not too cold. No free internet in room but only in the lobby. If you don't have your own laptop, wait for... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

Hi, its a very clean and confortable hotel. Thw wifi aint free, you get 30 minutes a day thats free thats all.. For a room worth 350$ a night i think its ridiculus. Our room smells funny, like actual "crap", but we asked for that to be check and fix, if not were changing room (im here right now) All... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 24, 2012

Greetings, We are glad that you found our hotel to be very clean and comfortable with good service :-). We apologize for any sour smells this week - but truthfully we have had a few days of 'sewer issues' in the Rogier area (not caused by our hotel). Things now seem to be back in order, thank you for putting... More

London
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

Stayed here for one night. Chose this because it was a Sheraton and having stayed in many Sheraton hotels before I didn't you could go wrong. On arrival the reception staff were friendly and checkin was quick. The lobby and public areas are very nice but the room was very worn. Don't think its been refurbished since the hotel opened... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 24, 2012

Dear guest, We are glad to know that you found the room to be clean and our staff to be friendly and efficient. We continue to work with our owning company on planning the renovation of our guestrooms and public areas in the coming future, so stay tuned. Regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

We enjoyed our stay at the Sheraton Brussels Hotel. Concierge was helpful with arrangements to take the train to Bruge. The Nord Train Station was only 2 1/2 blocks away. The hotel was very busy. It was clean and people were very kind. It is close to Grand Place (the town square) Very nice. More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 14, 2012

Our "kind" staff thank you very much for your "kind" words and positive review! We are thrilled to hear that you thoroughly enjoyed your stay in our hotel, even during an especially busy period. We do look forward to welcoming you back very soon to Belgium! Kindest regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

Sacramento, California
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 12, 2012
2
people found this review helpful

Spent 2 nights here on vacation in rainy May. Large hotel with big sleeping rooms. Easy walk to tourist area in about 15-20 minutes. Not much else close by as it is in business section of town. Concierge was very helpful regarding restaurants, shopping and transportation. The train ( Noord train station) to the airport is just a 5 minute... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 14, 2012

Dear guest, Thank you for review. We are glad that you found our staff to be "very helpful". Next time you visit we would be happy to explain in person how to utilize our Link@Sheraton complimentary wifi access available in the lobby and public areas. Kind regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

Ontario
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

We recently stayed 3 nights at the Sheraton Brussels. We were part of a tour group, so can't comment on the price of the hotel. It was a great hotel with a very large room overlooking the beautiful city. The room was clean, the bed comfy, and there was a small frig and teakettle with coffee provided. The buffet breakfast... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 14, 2012

Thank you for your kind words and positive review. We are very glad that you enjoyed staying at our "great hotel" and we look forward to welcoming you back soon to Brussels! Kind regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

Haverford, Pennsylvania
Top Contributor
144 reviews 144 reviews
Reviews in 57 cities Reviews in 57 cities
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed May 6, 2012
2
people found this review helpful

The Sheraton Brussels is a large highrise business style hotel in a business area of downtown Brussels. It may not be the best location for tourists as the tourist center of town is a healthy walk from the hotel. The staff was not very helpful at check-in. I had that dreaded overnight flight and early arrival into Brussels. I understand... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 14, 2012

Dear guest, Thank you for your review. I apologize that you did not experience our usual level of friendly service that our guests are indeed accustomed to (even on a busy Sunday morning in a large business hotel). I do hope that you will come back and give us another chance. Kind regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 5, 2012
1
person found this review helpful

We, a family of three, have been to this Sheraton 2/3 times. We went into Brussels in July 2010 and had a fantastic accidental stay at the bedford hotel, we were only meaning to stay for the night but ended up staying for 4 days due to our amazment of how fantastic Brussels really was. The architecture, culture and all... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 14, 2012

Thank you so much for your positive and enthusiastic review! We agree that Brussels has many hidden treasures and truly comes alive during the magical Christmas period. We look forward to welcoming you and your family back to your Sheraton 'home away from home in Brussels' next December :-) All the best, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

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Additional Information about Sheraton Brussels Hotel

  • Sheraton Brussels
  • Brussels Sheraton
Address: Place Rogier 3, Brussels 1210, Belgium
Price Range: $

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