We spent June 14-18 at this so-called luxury hotel. First of all, our first room was DIRTY. I am talking hair in the bathtub dirty! We were given a different room, and it was fine UNTIL we realized that you could not control the AC. After our first complaint,about the "Sauna", we were told that there was no way to... more

We had wonderfull stay there. Hotel room and room service was excellent. Brekfast was excellent. Hotel staff was also very accommodative and helpful. more

excellent location and a great value for money more

We recently stayed in the Sheraton in what was clearly one of there un-renovated rooms. The bathroom was rather dated with paint/plaster peeling off the wall in parts and the carpets had significant stains. Oh well. The room itself was quite large but for some reason we were placed in a room with a door in the middle of it... more

Very dated hotel. The room was pleasantly appointed, however when viewed closely it was done very proorly. carpet was spotted. bathroom fixtures were 1970's issue no bathroom fan. the bathroom door had a 3/4 inch gap at the bottom side and no gap at top, almost like the room is leaning or out of square very strange this made the... more

We booked this hotel for a great rate through hotwire. We sent a mail to the hotel to obtain an upgrade to a club room for a great price. They were excellent and meet all our requests. The room was huge , renovated (as we requested), big tv, nice shower/bath, comfortable bed. However pillows a bit uncomfortable too soft. We... more

I am only one night into my stay at this hotel but am very impressed with the warm welcome provided by the staff. They gave me a club room with access to fitness center, club lounge and free wifi. I was greeted after I got into my room by a staff person providing me with a welcome box of Belgian... more

Stayed here for a week while working in Brussels at a rate of €195 a night, which included free breakfast, a large Club Room and access to the Club Lounge. The latter, like the lobby, has free wi-fi access, which was crucial for me as I needed to communicate a lot by e-mail for business purposes. The room was certainly... more

We stayed at the Sheratorn Brussels over a Friday and Saturday night. Using booking.com we got a special for €110 per night including breakfast. The breakfast (if included in room rate) is a fantastic value. It is a full American and Continential Buffet (eggs, bacon, crossiants, coffee, fruit, you name it). Paid on it's own, it is prohibitably expensive. Rooms... more