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All 210 Brussels hotels »

Sheraton Brussels Hotel

4.0 of 5
Place Rogier 3, Brussels 1210, Belgium
Hotel amenities
Sheraton Brussels Hotel
Ranked #51 of 210 hotels in Brussels
4.0 of 5 stars 795 Reviews
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795 reviews from our community

What travelers say about this hotel
  • Grand place(14)
  • Club room(8)
  • Gare du Nord(7)
  • Very good(7)
  • Free internet(5)
  • Good location(4)
  • Shopping mall(3)
  • HOT WATER(3)
  • Train station(3)
  • Other review(3)
Traveler rating
    219
    333
    155
    55
    33
Only show reviews for Family (58) | Couples (153) | Business (181)
Date Rating
Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 31, 2012 NEW

Good location. NO free wifi, as I was made to believe in Expedia. There is a cable in each room to connect to your computer for free internet. But if you travel with iPad or iPhone, you are lost. Free wifi for a limited time in the lobby. Our 1st room was in the 10th floor. The smell of rotten... More

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Stavanger, Norway
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2012 NEW

We stayed at this hotel in March 2012 for a three night break, after having pre-paid about $90/night for the room on a US based 'bidding' website. At this price, the hotel was certainly worth it, given the proximity to most of central Brussels' tourist spots. You are less than 15 minutes from the Grand Place, around which most of... More

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See 2 more reviews by AGKQ45 for Brussels
Moscow, Russia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

It was a good location vs the price wich wasn't too high for Sheraton chain (it was back in January 2011, maybe it was a promotional price). It takes 10-15 mins walk to get to Grand Place, metro stop is 100m from the entrance. The rooms are big and spacious and beds are big as well (we got a twin... More

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Sao Paulo, SP
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2012 via mobile

Great accomodations, and services. Located close to metro, tram and train stations. If you find breakfast expensive, you can use the hotel's coffee or other coffees nearby (there is a good option into the Manhattan shopping, in the same hotel building).

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 28, 2012

Thank you so much for your positive review, we think you are an EXCELLENT guest :-) !! We are glad that you enjoyed our products and services, including the Espressamente Illy coffee shop on the lobby level. Our staff looks forward to welcoming you back soon, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

South East
Senior Contributor
35 reviews 35 reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed May 22, 2012 via mobile
1
person found this review helpful

I am still in shock at having arrived for a 2 day conference to find that the hotel does not offer wifi except in the lobby (where you have to fight for a seat) and even then I took ages to connect and had to ask the very abrupt reception staff why I could not connect to be told just... More

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See 2 more reviews by nictry for Brussels
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 28, 2012

Dear guest, You will be glad to know that we have just received approval from our owning company to make the (significant) investment in wifi-access in all of our 511 guestrooms. The wifi infrastructure will hopefully be installed and running by the end of the summer months. We look forward to welcoming you back soon - for a stay with... More

Porto, Portugal
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 18, 2012
2
people found this review helpful

I go to Brussels every year on business and always stay at the Sheraton. Been there this month once again and it’s the very same hotel as always so I will copy my previous review which is still updated: “This is a reasonably good Sheraton, although the social areas show some age already (rooms are new and very, very good).... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 28, 2012

Dear guest, Thank you for repeating your overall positive review, much appreciated (again)! I am sorry that you found our prices to be expensive (actually, many other travellers rate highly our 'value for money' proposition?), but in any case we look forward to having you back again soon - and perhaps in a lower-demand period (for instance, a weekend break... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

Frontdesk staff was friendly. Hotel itself is pretty outdated and needs renovation. Air circulation is poor where smoke comes in via vent even in non smoking room but u can open window to get some fresh air if not too cold. No free internet in room but only in the lobby. If you don't have your own laptop, wait for... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 28, 2012

Thank you for your review. We are glad to know that you found the room to be very spacious and our staff to be friendly. Please note that if you dial the Guest Service Center ('0') we will be more than happy to bring additional amenities or toiletries to your room. Also note that we continue to work with our... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2012 via mobile
1
person found this review helpful

Hi, its a very clean and confortable hotel. Thw wifi aint free, you get 30 minutes a day thats free thats all.. For a room worth 350$ a night i think its ridiculus. Our room smells funny, like actual "crap", but we asked for that to be check and fix, if not were changing room (im here right now) All... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 24, 2012

Greetings, We are glad that you found our hotel to be very clean and comfortable with good service :-). We apologize for any sour smells this week - but truthfully we have had a few days of 'sewer issues' in the Rogier area (not caused by our hotel). Things now seem to be back in order, thank you for putting... More

London
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 14, 2012 via mobile
1
person found this review helpful

Stayed here for one night. Chose this because it was a Sheraton and having stayed in many Sheraton hotels before I didn't you could go wrong. On arrival the reception staff were friendly and checkin was quick. The lobby and public areas are very nice but the room was very worn. Don't think its been refurbished since the hotel opened... More

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Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 24, 2012

Dear guest, We are glad to know that you found the room to be clean and our staff to be friendly and efficient. We continue to work with our owning company on planning the renovation of our guestrooms and public areas in the coming future, so stay tuned. Regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

We enjoyed our stay at the Sheraton Brussels Hotel. Concierge was helpful with arrangements to take the train to Bruge. The Nord Train Station was only 2 1/2 blocks away. The hotel was very busy. It was clean and people were very kind. It is close to Grand Place (the town square) Very nice.

Was this review helpful? Yes
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review
May 14, 2012

Our "kind" staff thank you very much for your "kind" words and positive review! We are thrilled to hear that you thoroughly enjoyed your stay in our hotel, even during an especially busy period. We do look forward to welcoming you back very soon to Belgium! Kindest regards, Palmer Colamarino Hotel Manager Sheraton Brussels Hotel More

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Additional Information about Sheraton Brussels Hotel

  • Sheraton Brussels
  • Brussels Sheraton
Address: Place Rogier 3, Brussels 1210, Belgium
Price Range: PLN: $

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Sheraton Brussels Hotel
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