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Radisson Blu Royal Hotel, Brussels

#59 of 194 Hotels in Brussels
Certificate of Excellence
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Rue du Fosse-aux-Loups 47, Wolvengracht 47 | Brussels, Brussels 1000, Belgium (Formerly Radisson SAS Royal Hotel)
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Radisson Blu Royal Hotel, Brussels
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Radisson Blu Royal Hotel, Brussels
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1,284 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malmo, Sweden
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had the priviedge to stay at this hotel in april 2015. I only had the opportunity to stay 1 night so I really enjoyed the central location. In walkingdistance to quite a few interestig attractions in Bruxelles. The Lobby area is very welcoming and as we arrived a bit early our luggage was taken care of by the concierge.... More 

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Farnham, United Kingdom
Top Contributor
71 reviews 71 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

Chose to stay here recently as the end of a business trip / start of a couple of days in Brussels. Great hotel with lovely professional staff. Got upgraded (Thank You!) on check-in to a fantastic suite, with more amenities that I needed :) Bed was comfortable, breakfast was excellent and any request was met with a positive 'can-do' attitude.... More 

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Ottawa, Canada
Top Contributor
393 reviews 393 reviews
64 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights with Globus Benelux tour. Large room. Great wifi. Close to many sites, shopping and dining. Breakfast had good selection and lots of seats. You wait a bit for elevators but if you're on vacation who cares. Double bed was two twins pushed together. Nice tv. Good black out curtains. HVAC was tricky but worked well once you... More 

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Chicago, Illinois
1 review
2 of 5 stars Reviewed 6 days ago NEW

This hotel is mediocre, at best. Hotel looks worn and is badly in need refurbishing and redecorating. We were in Brussels for 2 nights at the end of a 2 week trip to the Netherlands and Belgium, and this was the worst hotel we stayed in. There was no concierge on duty during our entire stay, so we got minimal... More 

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RD_Royal_Brussels, General Manager at Radisson Blu Royal Hotel, Brussels, responded to this review

Dear PL113, Your feedback has had all my attention. Comments like yours allow us to further improve the quality of our service. We attach great importance to our guest’s comfort, and all your comments are carefully taken into account. I am very sorry to learn that we were unable to meet your expectations during your stay, and that this overshadowed... More 

Asuncion, Paraguay
Top Contributor
705 reviews 705 reviews
124 hotel reviews
1,355 helpful votes 1,355 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I was greeted with the unpleasant piece of news that my reservation had been lost. Later on, I was informed that it was moved to the previous months. Finally I was given a room and the carpet was dirty, sort of sticky, the fridge was malfunctioning, the bed was not well prepared and the bathroom was pretty dirty. The second... More 

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RD_Royal_Brussels, General Manager at Radisson Blu Royal Hotel, Brussels, responded to this review

Dear apalmero, Thank you for taking time to share your recent experience within the Radisson Blu Royal Hotel, Brussels. I truly regret that, this time, we did not meet your expectations. Please allow me to present you my sincere apologies. I invite you to contact me directly via gm.brussels@radissonblu.com, I will personally make sure you experience an excellent stay with... More 

London, UK
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at an executive suite at this hotel last week with my wife and 3 year old son. Overall, our stay was great and both the hotel itself and its location are great for sight seeing and shopping in central brussels. Our room was recently refurbished (even smelt new), but unfortunately it was obvious that the bathroom was not.... More 

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RD_Royal_Brussels, General Manager at Radisson Blu Royal Hotel, Brussels, responded to this review

Dear yiorgok, Thank you for taking time to share your recent experience within the Radisson Blu Royal Hotel, Brussels. Your comment has had all my attention. The whole team will be glad to receive you again and make your stay excellent! Best regards, Gaston Gellens General Manager More 

Neuwied, Germany
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is perfectly located in Brussels. The Breakfast is quite ok and so are the rooms. There are only 3 elevators in the hotel and I was waiting for over 5 minutes every time. At 8:00 am during check out only one counter was serviced while 10 people were waiting in the line. I do expect form from such... More 

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RD_Royal_Brussels, General Manager at Radisson Blu Royal Hotel, Brussels, responded to this review

Dear MAR7878, Thank you for taking time to share your recent experience within the Radisson Blu Royal Hotel, Brussels. I was happy to read that you enjoyed our location, indeed in the very heart of the Belgian capital! I truly regret that, this time, we did not entirely meet all of your expectations. Rest assured that I have shared you... More 

County Dublin, Ireland
2 reviews
3 of 5 stars Reviewed 1 week ago

Hotel has excellent location, really close to lots of attractions, however the room that we got it wasn't even close to the one on the pictures, we couldn't open window inside, we have asked on reception for adapter to our charger and 3 times we had to go back downstairs to get the right one

Was this review helpful? Yes
RD_Royal_Brussels, General Manager at Radisson Blu Royal Hotel, Brussels, responded to this review

Dear Rokitek, Thank you for taking time to share your recent experience within the Radisson Blu Royal Hotel, Brussels. Please allow me to present you my apologies concerning the inconveniences happened during your stay. Do not hesitate to dial the One Touch button and our housekeeping team will be happy to open the window for you. For your next visit... More 

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