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Hotel Silken Berlaymont Brussels

Blvd Charlemagne 11 - 19 | Brussels, Brussels 1000, Belgium
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Hotel Silken Berlaymont Brussels
Hotel Silken Berlaymont Brussels
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670 Reviews from our TripAdvisor Community

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UK
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had not stayed at this hotel before but was pleasantly surprised by it's easy to find location, clean comfortable room and very helpful staff. I highly recommend it for meetings in and around the Metro Schuman area. The dinner in the restaurant was tasty and with good service though perhaps a little expensive.

Helpful?
Thank LumpyUk
Portsmouth, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Located very close to the European Union buildings and handy for lots of good bars and restaurants. The rooms are of an acceptable standard but don't appear to have been updated for at least 10 years or more. The hotel is spread over two buildings joined by a tunnel. The rooms at the front of the hotel seem to be... More 

Helpful?
Thank balbithan
Moscow, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After having a break from staying in Silken Berlaymont for about a year, eventually decided to give it a try again and have not regretted it. Clearly the service have improved drastically (free wifi works now), staff are more friendly and helpful, and a lot of small details have been fixed. For me the best part in this hotel has... More 

Helpful?
Thank Ekaterina P
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear Ekaterina P, Thank you for taking the time to share your experience. We are delighted to learn that you enjoyed you stay with us and we hope that we'll have the pleasure of welcoming you back to the Silken Hotel Berlaymont. I will share you great comments with Ted. He will be happy to read it. Many Thanks! I... More 

Southampton, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very welcoming with a great room rate and comfy beds. Not 4* by my reckoning but still a good place to stay in the European quarter of Brussels. Short walk to the metro station and bus stops, also close by the the local parks and restaurants.

Helpful?
Thank clmowl
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear clmowl, Thank you very much for taking the time to share your experience with TripAdvisor and provide us with your feedback. We are delighted to learn that you enjoyed you stay with us and we hope that we'll have the pleasure of welcoming you back to the Silken Hotel Berlaymont. Kind regards, Katiuscia Cataldi Executive Assistant More 

Monte-Carlo, Monaco
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights with my partner for a business trip. We arrived at the reception, but the non-smoking room that we booked was not available. The lady told us to come back in an hour so that she could have a room prepared for us. No problem, we visited the nice coffee shop next door and returned... More 

Helpful?
Thank MaximumRandom5
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear MaximumRandom5, First of all thank you for choosing Hotel Silken Berlaymont for your business trip in Brussels! I regret to hear that the experience in our hotel did not reach your expectations, as we continually try to improve and exceed guests’ needs. Secondly, thank you very much for sharing with us your experience so that we can improve our... More 

Travelers are raving about these Brussels hotels

Ialoveni, Moldova
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is near the EU Commission in the administrative zone. The personnel was very nice and helpful. The hotel is clean and easy as architecture. But very fashion as for nowadays. The good served in their restaurant is very tasty. I liked it. To reach the old part of the city ( and I mean the shopping zone) you... More 

Helpful?
Thank cristinazgardan
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear Cristinazgardan, Thank you very much for taking the time to share your experience with TripAdvisor and provide us with your feedback. We are delighted to learn that you enjoyed you stay with us and we hope that we'll have the pleasure of welcoming you back to the Silken Hotel Berlaymont. I would be pleased to give you a welcome... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great staff that pay atention to your needs , clean rooms, central location which is close to city center and also close to public transport and very good restaurant with a diverse menu. What can i say, you can easily see that it is very well managed.

Helpful?
Thank alexandru g
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear Alexandru g, Thank you very much for taking the time to share your experience with TripAdvisor and provide us with your feedback. We are delighted to learn that you enjoyed you stay with us and we hope that we'll have the pleasure of welcoming you back to the Silken Hotel Berlaymont. I would be pleased to give you a... More 

Riga, Latvia
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Great location for attending EU meetings. Breakfast and service is fine although it might get little crowded if you want coffee because there are 2 coffee machines working non-stop to satisy the demand.

Helpful?
Thank LuizeMantina
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear LuizeMantina, Thank you very much for taking the time to share your experience with TripAdvisor and provide us with your feedback. We are delighted to learn that you enjoyed you stay with us and we hope that we'll have the pleasure of welcoming you back to the Silken Hotel Berlaymont. I would be pleased to give you a welcome... More 

Cork
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel in mid September, and I enjoyed my stay here. The hotel was large and the restaurant had very good service from all staff and very well dressed, the waitress thanked myself and my mom for our dining at the restaurant on our last night which was a kind gesture. The reception staff helped myself print... More 

Helpful?
Thank kevinthomas2525
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear kevinthomas2525, Thank you for taking the time to share your experience. We are delighted to learn that you enjoyed you stay with us and we hope that we'll have the pleasure of welcoming you back to the Silken Hotel Berlaymont. I would be pleased to give you a welcome drink for your future booking with us. Please send me... More 

Budapest, Hungary
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I spent one week at this hotel as I had to stay in the EU area in Brussels. The furnish in the room seemed very old-fashioned and low quality. The minibar was dirty. I went to the reception to report it and I was told "tomorrow we will let the staff know to clean it". Well, during the week, there... More 

Helpful?
2 Thank r_gyula
Silken B, Directeur général at Hotel Silken Berlaymont Brussels, responded to this review

Dear R_gyula, A very sincere thank you for your feedback, since your comment helps us to improve the quality of the services provided for our valued guests. We are really sorry to hear that we have not been able to meet all your expectations. We have recently started the room renovations and it will be our great pleasure to show... More 

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