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Sandton Hotel Brussels Centre

Parochiaansstraat 15-27, Brussels 1000, Belgium
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Sandton Hotel Brussels Centre
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Ranked #89 of 194 Hotels in Brussels
A recent review
4 of 5 stars reviewed 1 week ago
K N Berlin, Germany
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470 reviews from our community

Traveler rating
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    202
    110
    41
    24
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114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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Berlin, Germany
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is directly in the center of Brussels, only a few steps away from the main train station and starting points of many City Bus Tours. Famous sights of Brussels can be reached by walking very easily and safe. The hotel room was clean, had a Queen size bed, a flat screen TV, mini bar, and futuristic closet. The... More 

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PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear K N, Hope you had a nice journey back to Germany. ; Thank you for taking the time to write a positive review on Tripadvisor.com I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback about the breakfast is also welcome. Positive... More 

New Delhi
Top Contributor
52 reviews 52 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well maintained hotel. Large rooms, all amenities available, neat and clean. Cooperative staff at front desk staff. Ask for local road map for sight seeing purposes. Cathedral, palace/palace museum, parliament, grote market/grand place are all at a walking distance. The staff will advise you. Hotel has a good speed free Wi-Fi in the room. Ask for a metro train map.... More 

Was this review helpful? Yes
PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Chandranath, Thank you for sharing your experience and comments regarding your stay at the Sandton City Center. We are glad you have enjoyed your stay with us, especially regarding our very central location, the kindness of our staff as well as your room. We are all looking forward to welcome you back. Sincerely, The Management More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Very close to central station. Very accesible. Its very clean. For its price this is winner. Staff are very friendly. Big hotel lobby wifi is excellent, food is good plus a pretty chief with a nice smile. We were in room 202

Was this review helpful? Yes 1
PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Edmund, Hope you had a nice journey back home; Thank you for taking the time to write a positive review on Tripadvisor.com I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your feedback about room and bathroom is also welcome. Positive feedback from... More 

Lund
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for two nights in this hotel when attending a conference in Brussels. The hotel is very conventiently situated, quite close to the railway station when you arrive from the airport, but also very close to the conference center. Unfortunately I did not get much chance to visit the city itself, the Grand Place was to be found only... More 

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PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Guest, Thank you for your nice words and very positive comment on our services. We aim to provide the best every day and I will proudly share your experience within the Team. Thank you again and are glad we have been able to make you enjoy Brussels with a truly excellent service. Very best regards, The Management More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 23, 2015

The hotel is close to Brussels Central train station On arrival the check in was quick and to the point...no smile, welcome or enjoy your stay.!! The room was clean and modern but the shower, although looked clean there was a smell which seemed to eminate from the drain. Overall it was acceptable apart from the stinky bathroom

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PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Alemac66, Thank you for taking the time to share your feedback regarding our hotel with the other travelers. We would also like to thank you for your positive comments on our central location and the room's comfort and we would like to apologize for the smell in the bathroom, unfortunately there was a draining problem in the neighborhood and... More 

Parma, Italy
Top Contributor
78 reviews 78 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 16, 2015

I stayed 3 night at the hotel and enjoyed it centrally location next to the Central Station and walking distance to the Grand Place. The rooms are clean and nice and the bed very comfortable. It has a nice bathroom with a very good shower so I believe it lived up to all my requirements. I didn't are there so... More 

Was this review helpful? Yes 1
PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Guest, Thank you for taking the time to write a review. We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. We hope to have the pleasure to accommodate you in our hotel very soon and offer you another great stay in Brussels. Very kind regards,... More 

Taipei, Taiwan
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 8, 2015

As first-time visitors to Brussels, a hotel with good location is all we're looking for! While this hotel is situated conveniently from the metro station, the grand place and various attractions around the city. I must say this place l isn't a 4-star hotel. Firstly, the staff - front desk staff wasn't helpful in giving directions at all nor did... More 

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PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Suki, Hope you has a nice trip back to the USA. Thank you for sharing your impression regarding the Sandton City Center with the other guests. We are so sorry to read that your stay didn't went as good as it should have; regarding the reception staff, we apologize if you didn't feel welcomed, please be assured that it... More 

Turin, Italy
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2015

The hotel is very close to centre and to metro. (And to the park if you are a runner like me). Excellent wifi connectivity and very good breakfast. It's not very cheap but for business trips is perfect.

Was this review helpful? Yes 1
PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Massimo, Hope you had a nice journey back to Italy ; Thank you for taking the time to write a review. We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. Thank you again for sharing your experience, and we hope your next visit will be... More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 18, 2015

This hotel has a perfect location if you want to stay around the Grand Place area. It is a 10 min walk to Central Station, which takes you to the suburbs or the airport, and a 20 min walk to Grand Place and other attractions. The hotel room is modern, a little small for US standards, but it still fits... More 

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PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Cocomelos, Hope you had a nice trip back to the USA. Thank you for taking the time to write a review. We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I will share your comments with my entire team. I am sure that this feedback... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 15, 2015

Hotel is not so bad but it is not good neither. I wouldn't say that it's 4 stars hotel. Walls are really thin so you can hear what is going on in other rooms. Had problems with key. Firstly we couldn't open the door and this card got broken the next day. Average hotel, but not so good.

Was this review helpful? Yes
PeterHesp, General Manager at Sandton Hotel Brussels Centre, responded to this review

Dear Olga, I appreciate you took time to give your feedback about our property, but am really sorry you didn’t get a very good memory of your stay with us. I am saddened by your disappointment regarding your whole stay, which is obviously not the image I wish that you retain of your recent experience at the Sandton City Center.... More 

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