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Ibis Brussels Waterloo

GreenLeadersBronze level
Boulevard Henri Rolin 5A, Waterloo 1410, Belgium
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Ibis Brussels Waterloo
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310 Reviews from our TripAdvisor Community

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Teplice, Czech Republic
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

This is a standard IBIS hotel. If You know other hotels of this brand, you will not be surprised by anything. The room is small, bathroom with shower. Everything clean. Table small (problem to put notebook on it). Wifi connection works. Programs in english in TV. Very friendly bar. The hotel is located in the middle of the city. Shopping... More 

Helpful?
Thank Michal Z
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Booked weeks in advance but my request for a ground floor room was not noted. Very noisy Not able to use Skype on the WiFi. TV set has bad reception / quality. Bed was hardboard.. Overpriced breakfast

Helpful?
Thank Johann S
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for sharing your recent experiences with us on Tripadvisor. We are disappointed to read that you have not been satisfied with your stay and would like to take this opportunity to sincerely apologise. The team certainly hopes that you will give us the opportunity to welcome you back. Sincerely, Hicham Benali ibis Brussels Waterloo More 

Travelers are raving about these Waterloo hotels

Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Used this hotel many times due to the location close to Waterloo business park. Not too much choice in the area, Ibis finds the middle ground - better value for money than the expensive two, better standard and location than the others. Don't expect anything too fancy, but the rooms are clean and functional and the restaurant serves eatable food... More 

Helpful?
Thank Pete6e
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, I would like to thank you for choosing our hotel during your stay in Waterloo and for sharing your impressions with us. I am glad to read you enjoyed our services and our central location in Waterloo. We look forward to welcoming you again very soon. Best regards, Hicham Benali ibis Brussels Waterloo More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015 via mobile

I have stay just one night there that was nice time for us. The hotel clean and staff very friendly so I recommended this hotel.bali 18 des 2015.next time I will stay there agine!!and I told my friend to stay there.

Helpful?
Thank Jojo_Bali
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. It’s always a pleasure to read that our guests appreciated our quality of service. I look forward to welcoming you again very soon. Best regards, Hicham Benali ibis Brussels Waterloo More 

Stowmarket, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 18, 2015

clean simple room with tv and wifi (even with BBC1 and BBC2). There is a bar and the Waterloo beer is worth a try. There is a restaurant attached although it is not part of the hotel and you have to pay separately

Helpful?
Thank BattyTripper
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 14, 2015

We had room on the roof and because of rain it was quite noisy place to sleep in. We also had some issues with the door to the bathroom and stuff (especially, in the restaurant) as they have difficulties with English. The good thing is: parking is for free. But this is the only good thing, I suppose :)

Helpful?
Thank Кирилл Л
CROWBOROUGH
1 review
4 of 5 stars Reviewed November 4, 2015

Excellent position for exploring Waterloo and its environs. Well signposted and therefore easy to find. Our room was clean and functional. We did have a smell of smoking in the room. We were offered an alternative position as the room was above the back door of the restaurant, where the staff congregated to have a smoke. However, we chose to... More 

Review collected in partnership with Ibis Hotels

Helpful?
Thank pietrasanta2015
Madrid, Spain
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 26, 2015

I stayed here thinking this would be a good option to avoid the pricy hotels in Brussels. I wouldn't say I regret it, because in the end it was only a 20 minutes drive to central Brussels and the room was clean and comfortable. However, I was probably in one of the noisiest rooms, close to a very heavy door... More 

Helpful?
Thank dredge
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, Thank you for sharing your recent experiences with us on Tripadvisor. We are disappointed to hear that you have not been fully satisfied with your stay and would like to take this opportunity to sincerely apologise. The team certainly hopes that you will give us the opportunity to welcome you back! Sincerely, Hicham Benali ibis Brussels Waterloo More 

Wexford, Ireland
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 19, 2015 via mobile

Arrived at IBIS hotel Waterloo. Very very basic and the room is like a military dorm. (Clinical and so basic). A few weirdos hanging about the lobby area so I didn't hang around much. Headed out for dinner and upon my return neither the restaurant nor the bar appealed to me for a night cap. Didn't like the look of... More 

Helpful?
Thank 123Life-is-Good123
ibisBrusselsWaterloo, Directeur général at Ibis Brussels Waterloo, responded to this review

Dear Guest, I am sorry to read that your experience with us was not the way you expected. We do appreciate your feedback, as you know it is only through continuous response from our guests that we can continuously strive to meet and improve our guest expectations. It is my hope you will give us the opportunity to serve you... More 

Luxembourg
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 7, 2015

Convenient, well placed, friendly staff. This hotel gives you what you should expect for such a place and price. I had a large room, comfy bed, clean bathroom. Breakfast was very good. And of course, as it is an ibis hotel, 24h bar and food services.

Helpful?
Thank rbalux
Questions? Get answers from hotel staff and past guests. Ask a question

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