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Novotel Mechelen Centrum

Certificate of Excellence
GreenLeadersBronze level
Van Beethovenstraat 1, Mechelen 2800, Belgium
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Novotel Mechelen Centrum
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366 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (366)
  • Mar-May only
    (89)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (83)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The advantage of the Novotel is it's location. The lively nearby fishmarket area is a stones throw from the hotel, accessed via a pedestrian bridge over the river. It has a couple of nice restaurants and 3 or 4 lively bars serving good food and great local beers. The hotel is also in easy walking distance to the main town... More 

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. I will share your comments with our team in order to keep up our standards. Thank you again for sharing your experience, and at your next visit, keep enjoying the local Gouden Carolus beer! Sincerely, Tom Reniers Front Desk Manager More 

Amsterdam, The Netherlands
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had some problems booking with hotel direct on-line and when I tried to ring them got cut off twice. I therefore booked through booking.com but in fact would have got a better deal on a Weekend Deal (breakfast included) had I booked direct. The hotel is very modern and clean. On arrival we found that all the beds in... More 

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. I am unfortunate to hear you experience trouble when trying to book through our reservation department. We are investigating what went wrong, and adapt our service accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as... More 

Kassel
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed one night and was perfectly served by a respectfull and helpfull staff. The room was nicely shaped with enough space to work and relax (armschair). The bath includes a tub, which can be used by a pair. The Novotel is a great place to be in Mechelen and it would fit also perfectly for days to have holidays... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. I will share your comments with our team, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom Reniers Front Desk... More 

Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Excellent hotel and staff. Rooms were clean and spacious. Underground car parking available adjoining the hotel 18 euros for 24hrs. Large flat screen tv's in room. Very nice restaurant facing the hotel. Used this hotel as a base for the Tomorrowland festival was about 10 -15 mins driving distance.

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Portsmouth, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 24, 2015

Travelling with a coach party we stayed at this hotel for one night en route to Koblenz and for another night during our return journey to the UK. On both occasions the staff were friendly and efficient, our rooms were clean and comfortable and there were plenty of choices for a substantial breakfast. Reception provided street maps for our explorations... More 

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2015

Hotel staff was AMAZING. Really kind, helpful and super generous. Super family friendly. Our room was ready a bit late and they offered us a free mini-bar. It wasn't much, but the gesture was very kind. Room was super clean and quiet -- we were even facing the road. Location is GREAT. Supermarket right next door and in walking distance... More 

Was this review helpful? Yes 1
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Norwich, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 30, 2015

Rooms large, very clean and comfortable with all mod cons. Amazing selection of breakfast items. They do lunches but not dinner, but, as the hotel is centrally situated in a town square by the river, there are plenty of restaurants close by.

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tom Reniers Front Desk Manager More 

Liverpool, United Kingdom
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 29, 2015

I had the upgraded room because of a lack of availability on the cheaper ones, which was a good size. Not sure how it compares to the regular ones. Highpoints of the visit include the speaker in the bathroom so you can listen to the TV in the shower, and the location itself. Its very close indeed to Vismarkt which... More 

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tom Reniers Front Desk Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 26, 2015

Stayed for one night. Room is quite big and has enough power plugs (this is usually problem in smaller hotels). Bathroom and toilet are separated. Light in toilet along with dark brown wall color is pretty bad choice. It's is dark and could get claustrophobic for people who have these problems :) Rest of the room is nice. I don't... More 

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tom Reniers Front Desk Manager More 

Southall, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 25, 2015

This was our third visit to this Hotel which is centrally located in the town. The rooms are spotlessly clean and modern, The bathroom consists a good size shower cubicle, bath and wash. basin, and very unusually a speaker from the tv. The wc is separate another good feature. The room has a large sofa, wardrobe, desk and chair and... More 

Was this review helpful? Yes
Tom R, Front Office Manager at Novotel Mechelen Centrum, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mechelen Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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