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Holiday Inn Express Mechelen City Centre

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Veemarkt 37 C, Mechelen 2800, Belgium
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Holiday Inn Express Mechelen City Centre
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209 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here this week for 1 night for the first time. If you are looking for a great simple hotel this is perfect. The reception had more personality that I would expect in the holiday in express and felt quite local. Although the hotel doesn't sell food in the evening the staff were able to provide take away menu's.... More 

Helpful?
Thank 230JH230
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

I was quite surprised and the modernness and chic of this hotel. It was very clean and the lobby smelt beautifully. The staff were really friendly and addressed me by my name as I got to the reception. The rooms were clean and tidy and had everything we had. Both rooms were given to us next to each other. We... More 

Helpful?
Thank Aqeel123
Javea, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

i booked in for 4 nights just before Xmas. Asked for double bed and got singles. This was corrected. In the room, NO fridge, NO safe, NO bath. No one in attendance at breakfast. Hot drinks out of a machine. No hot food. When it rained I asked for an umbrella and was told they only sold them! This is... More 

Helpful?
Thank Robert_Albert
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

Dear Robert_Albert, We are sorry to hear that our hotel did not meet your expectations. The motto of our hotel is Simple, Smart and Spot-on. We offer a free of charge breakfast for all of our guest, which is continental. We also offer safes free of charge at the reception. As for your comment about the attendance at breakfast, we... More 

Travelers are raving about these Mechelen hotels

London, England, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel has been refurbished since we last stayed and we were very pleased with the new facilities. Previously the hotel was getting very run down, with threadbare towels and we decided to go elsewhere for our regular visits. When checking pre-Christmas prices online we decided to look at the hotel again and the pictures were of a very different... More 

Helpful?
Thank Jackie M
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

Dear guest, Many thank for taking the time to write this fantastic review about our hotel. It make us happy to see you like our renewed product so much. Again thank you and looking forward to welcome you again. Olivier DE VUYST | General Manager More 

Louisiana
Level Contributor
71 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed December 29, 2015

It is nice to have an IHG hotel tucked away in the historic city center. Very nice small hotel with very clean rooms, comfy beds, nice bathrooms and shower, and a great breakfast. The staff is also very friendly and professional, and willing to help. As an IHG elite member, I was treated VERY VERY well and thank them for... More 

Helpful?
Thank VPNor
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

The hotel is nicely located,within walking distance from a charming cold square and a shopping center.The rooms are not sophisticated,a bit dark too.Couldnt complain about hotel service though-towels were changed everyday. Don't expect much from the breakfast menu.There is not a wide range of products to choose from. A big disadvantage-no restaurant in the hotel!

Helpful?
Thank Aga S
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

Dear Aga S, Thank you for reviewing our hotel on the TripAdvisor website. We are a Simple and Smart hotel - we only deliver what you really need. Breakfast is complimentary and therefore continental. We are happy that you liked our service and hope you will return to us in the future! Kind regards, Olivier DE VUYST - General Manager More 

Bucharest, Romania
1 review
2 of 5 stars Reviewed December 18, 2015

I stay in this ''wonderful'' hotel in december this year and except cleaness and location i have no good point to add. Very very cold in room, ventilation is broken and room thermostats works if you are lucky. Very roughly staff at reception, whern i ask about cold and how to solve this issue lady from them ask me with... More 

Helpful?
Thank Sorin S
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

Dear Sorin, Thank you for your review about our hotel. There seems to be issues who did not meet your expectations. Here's our action which we take out of your review: - We already keep a closer look on the heating system; whenever the technician is in the hotel, he will do his upmost to resolve the problem asap, if... More 

Albany, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 27, 2015 via mobile

Spire member! Stayed at this hotel for travel to Gent and Brussels. The reception was amazing! Plus they serve Belgium beer! All were bilingual and quite knowledgeable of local merchants! The church in square was breath taking!! Be comfortable traveling here- safe and highly recommended.

Helpful?
Thank Will W
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

You make our day by writing such a nice review about our hotel and team, I will surely share this message with my entire team. Kind regards Olivier DE VUYST | General Manager More 

Mechelen, Belgium
1 review
5 of 5 stars Reviewed November 15, 2015

The Staff are very hepful and polite. I had a very nice stay here. The rooms were cleaned and the bed was made every single day. All the staff at the reception and other helper staff too are very polite and gentle. I would like to stay here even in my next visits

Helpful?
Thank Deepika24
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

Thank you for your 5 star quotation! Olivier DE VUYST | General Manager More 

London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 4, 2015 via mobile

I liked this hotel, it's clean and within walking distance of many other places. But if, like me, you must have a car then beware! Parking is virtually non-existent outside of the hotel. The staff will tell you you can leave your car outside overnight but you risk being towed away. There are signs everywhere prohibiting parking! The HIX have... More 

Helpful?
Thank Clemie K
De Vuyst O, General Manager at Holiday Inn Express Mechelen City Centre, responded to this review

Dear Clemie K, It seems you liked our hotel and services. And this is our main goal. Concerning the car park I can only confirm that we have tight spaces. Also myself scratched my car on a day. There are not much car park spaced in the center therefore we tried to optimize every square meter as good as possible.... More 

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