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Hotel Matelote

3.0 of 5 Haarstraat 11A, Antwerp 2000, Belgium
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Certificate of Excellence 2014
Hotel Matelote
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Hotel Matelote
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209 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Top Contributor
59 reviews 59 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location, but in a very quiet pedestrianised street. This small boutique hotel mingles the ancient with the modern. We had room 9 up a spiral staircase, ample sized, particularly the bathroom, which had a dual shower enclosure which was a first for us! Staff very helpful with restaurant advise and confirming flights. We skipped the 12 euro breakfast in... More

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18 reviews 18 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 2, 2014

This small hotel is ideally situated in the city. In the ancient part of Anvers and 5 min walk to the cathedral you will find all necessary shop and restaurant by walk. Matelote Hotel took place in an ancient medieval building, the lobby is height and very modern. Warm welcome in English by employee (pretty rare in that city). No... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed at this small, yet charming boutique hotel in Antwerp. the location is totally fantastic. it is located at Groenplaats, literally only few hundred meters from the Market Square, and the cathedral. my first impression of this hotel was very positive. our room could only be reached by small spiral stairs, but it didn't bother us too much as... More

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Toronto, Canada
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

The hotel has an excellent location, nice lobby and the rooms are modern and clean, however, we had to sleep with the windows open due to there being no air conditioning so we woke up very early from outside noise. The hotel concierge was very nice but wasn't able to answer our questions about taxi rates, popular bars/restaurant, etc, which... More

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Top Contributor
87 reviews 87 reviews
50 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 26, 2014

Small and stylish, with contained outside courtyard within. Literally a couple of minutes walk from the main square in pedestrian area, so you may need to haul bags several hundred yards. Very positive first impression. Some first floor rooms reached by narrow spiral staircase, not good for folk with mobility problems or large bags. Excellent and charming service with welcome... More

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Mililani, Hawaii, United States
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 20, 2014

We had one night in Antwerp, but I would actually love to go back and spend more time. The Hotel Matelote is a short ride from Antwerpen Centraal station, and only a couple blocks from the Grote Markt, so the location is the best feature of this hotel. The staff was friendly when we checked in, and let us store... More

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Houston, Texas, United States
Top Contributor
136 reviews 136 reviews
20 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed July 15, 2014

I stayed at the Matelote for one night while travelling through the Benelux. I had a small room on the third floor - number 9, I want to say. I find the hotel to be charming. Yes the rooms are bit small, but you can tell they have tried hard to update them. To be clear - this is not... More

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Madrid, Spain
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 10, 2014

This is a nice and well decorated small hotel located in the historical center but it has some drawbacks. It's in a pedestrian street so be ready to carry your luggage around 200-300m. There's a public parking nearby It doesn't have lifts, so you will need to take your luggage through 1 or 2 floors of spiral stairs The standard... More

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Michaëlle E, Manager at Hotel Matelote, responded to this review

Dear Madam, Dear Sir, We are very sorry to read that although you found our hotel nice and well decorated and our staff nice and helpful, you were not completely happy about your room in our hotel because of its small size. Our hotel is, as you have seen, situated in the old historical part of Antwerp in a 16th... More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 9, 2014

Just here for a night for business. Got room 8. Very dissapointing indeed if you consider this hotel has 4 stars. First of all you need to take a tiny staircase to get to the room, which would be a chalkenge gor anyone with a bit of luggage. The room is dark, painted in old fashioned brown colours and needs... More

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Michaëlle E, Manager at Hotel Matelote, responded to this review

Dear Madam, Dear Sir, We feel very sorry about your disappointment about your stay in our hotel. Apparently there was some confusion about our hotel that has three stars and not four like you expected. Our hotel is, as you have seen, situated in the old historical part of Antwerp in a 16th century building. This provides us with a... More

Geneva, Switzerland
Top Contributor
79 reviews 79 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 8, 2014

Just around the corner from the attractions of Antwerp, although there are no parking facilities. Modern design in the public areas. Our room was a little more shabby than chic, with a pretty poor bathroom, but the bed was good. Continental style breakfast.

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Additional Information about Hotel Matelote

Address: Haarstraat 11A, Antwerp 2000, Belgium
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Matelote 3*
Number of rooms: 10
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Also Known As:
Matelote Hotel Antwerp

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