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Arass Hotel & Business Flats

Plantin & Moretuslei 111, Antwerp 2018, Belgium (Formerly Arass Suite Hotel)
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1 room 1 guest
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (18)
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New Delhi, India
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

About 10 min walk from Antwerpen Station and 2 min walk from the Tram station. A huge departmental store, just across the road. Log of restaurants nearby. Stayed at a the bug Suite with a living room, a huge bedroom and a kids bedroom. There was also a dishwasher and lot of silverware with a kitchen.

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Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rooms are decent though I have to agree with other reviewers that the rooms have a smell (old cigarettes?) Wifi is fast and reliable. €16 euros for parking which wasn't advertised. Couldn't use our car one night because the electro gate was broken (stuff can happen) Staff friendly and was able to help with every request promptly. Currently construction at... More 

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Filip G, Director of Sales at Arass Hotel & Business Flats, responded to this review

Dear Mr Brockhaus, Thank you for your reaction and for having stayed with us at Arass Hotel*** & Business Flats. We are glad to hear you liked our friendly staff and renovated rooms. I only found it strange that you commented on the smell of cigarettes since smoking is highly prohibited in the entire building and we have found several... More 

Geelong, Australia
Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 18, 2015

Arass Hotel offers on site parking, a good breakfast and our case an upgrade to an apartment style room, with plenty of space. Good location, walking distance to city center. Staff advised of a great eating location nearby, which was fantastic. Only two downers: Shower over the bath tub, with no grab rails - dangerous of us oldies! AND an... More 

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Antwerp, Belgium
1 review
4 of 5 stars Reviewed March 12, 2015

This is a family-owned hotel, which also explains the fact that the reception is not occupied after 5pm (as mentioned in other reviews). As the name 'Arass Hotel and Business Flats' suggests, they have normal sized hotel rooms and so called "business flats" which are bigger and suitable for extended stays. The hotel was being renovated in September when I... More 

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Carlisle, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

We had booked two rooms for two nights for the Christmas markets. We were five minutes past the deadline so had to go through the intercome to get a key ( This took about 20 m ins what with the lack of response and the noise of the traffic.) We recieved one key but on going upstairs relealized we needed... More 

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Travelers are raving about these Antwerp hotels

London, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed November 5, 2014

I was there a few weeks ago doing a cycling trip through the UK, France, Belgium and the Netherlands stopping at various hotels that advertised parking availability for cyclists. This was one of them. It has the oddity of not having a reception after 5pm, so they will leave the keycard in a small box that requires a keycode. You... More 

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Antwerp, Belgium
1 review
4 of 5 stars Reviewed August 27, 2014

The staff here are more than helpful, after asking if I could take a top floor apartment with the balcony they managed to get me in one. Every time I have a request or a concern, I can ask for it to be resolved and it is done so quickly. My room is cleaned twice a week, this includes the... More 

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Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 21, 2014

1st floor renovated room. Room was clean . Comfortable beds.. Nice kitchenet. Toilet and douche space . About 10 minutes from central station and 45 minutes from central shopping centre walking distance. Breakfast (extra). Car parking (extra). Free WiFi. Elevator.Friendly reception. Supermarket across the street. Extreme car/ street noices.

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Denpasar, Bali, Indonesia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

We stayed on the 5th of July on the 1st floor in one of the newly renovated Suites. Friendly staff, VERY Fast Wifi & a whole lot of TV channels to choose from for all nationalities. We had a fantastic good sleep on the new mattresses and so enjoyed our stay that was finished with a royal breakfast of bread... More 

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Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

The place is old and filthy. Carpets still smelling like cold nicotine from the 1980s. Worst thing is that construction workers WALKED INTO MY ROOM without warning every morning around 7.30 to do renovation. Complaints with the reception didn't help - it just went on every day. Also: 3 forks in the kitchen is not exactly a party booster. Don't... More 

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