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Astoria Hotel Antwerp

3.0 of 5 Korte Herentalsestraat 5 - 13, Antwerp 2018, Belgium
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Astoria Hotel Antwerp
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Astoria Hotel Antwerp
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339 reviews from our community

Traveler rating
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    172
    62
    10
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, New Zealand
Top Contributor
64 reviews 64 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 31, 2014

The Astoria did not live up to our expectations . Certainly a no-frills hotel, shabby rooms. The service was really not very good. We could not lock our balcony door and when we asked at reception for it to be attended to - the girl just shrugged and said there would be no one available until tomorrow. Left us feeling... More 

Was this review helpful? Yes 1
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, I am sorry that you had to face some inconveniences during your stay. We have the maintenance team who will immediately investigate the situation and take care of it. Thank you for taking the time to report these inconveniences. I hope to be able to welcome you in our hotel in the future. Best regards, Myriam, Assistant GM More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

Very close to centraal station - 5 min walking, and the diamond street. Very co-operative staff. Rooms are decent. Have wifi facilities. Has complimentary breakfast other privilleges for regular clients. Overall, value for money. Close to couple of Indian restaurants

Was this review helpful? Yes
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear guest, first of all thank you for the time that you have taken to fill in this review. I am very happy that you had an enjoyable stay. I will share these comments with my team and hope to be able to welcome you in the future. Best regards, Myriam, Assistant GM More 

Portsmouth, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 10, 2014

What a great place for a hotel. It's almost in the diamond square where there is a police check post. Easy to get to from the amazing central station and a 1 minute walk from the main road. The hotel itself is very secure and guests have to swipe their cards to get in (even during the day). The check-in... More 

Was this review helpful? Yes 3
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear guest, thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Astoria Hotel Antwerp in the near future. Kind regards, Myriam, Assistant GM More 

Amsterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 6, 2014

The strongest point of this place is its location, as it's quite close to the city centre and train station which can easily be reached by foot. There is a large parking around the corner, making it easy to reach by car as well. Rooms are basic and could do with a little touch-up, although all facilities were working as... More 

Was this review helpful? Yes
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, Thank you for your comments, only in this way we can improve our services. We hope we will still be able to welcoming you again in the future! Best regards, Myriam, Assistant GM More 

Antwerp, Belgium
Top Contributor
213 reviews 213 reviews
53 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed November 29, 2014

Rooms are large, a bit old but perfectly acceptable. There is a small safe in the room with a key available from the reception. Some rooms are facing the streets, I guess the rooms are quieter although the street is not noisy. The breakfast is nice and with a variety of options. The hotel is quite close to the city... More 

Was this review helpful? Yes
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, Thank you for your comment. In this way we are able to change our service for the better. Thank you for staying with us and hope to welcome you back very soon. Kind regards, Myriam, Assistant GM More 

Oughterard, Ireland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

Myself and my boyfriend stayed 2 nights in Astoria last weekend. It was ok, not great. The staff were nice and friendly, the breakfast certainly was not as good as some people say on here, Pretty basic actually. My main problem is the fact that we are both COVERED in mosquito bites!!!. I briefly saw a sign about mosquitos in... More 

Was this review helpful? Yes
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, Thank you for your review. We are sorry to read about the issues you had with mosquitoes. As this year, autumn temperatures are higher than last year, we still have some 'clever' mosquitoes hiding in places to come out at night. Mosquitoes can be found everywhere, even at home. We have anti-mosquitoes repellent available at the reception. We... More 

Mumbai, Maharashtra, India
Contributor
13 reviews 13 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 12, 2014

This must be the 5th time I stayed at this hotel. Except for the fact that it is a little away from the station, this is a great place to stay. Room are spacious. Bathroom are nice and clean. The breakfast spread was nice and large. WiFi was free and had good speed. Most importantly I paid a very attractive... More 

Was this review helpful? Yes 1
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, Many thanks for such a positive review. We are happy to read that you enjoy each stay with us. Hope to see you soon again. Best regards, Myriam, Assistant General Manager More 

Contributor
16 reviews 16 reviews
5 hotel reviews
5 of 5 stars Reviewed October 7, 2014

Astoria hotel was really nice, it was clean, the staff were really helpful and friendly, the continental breakfast was excellent and the rooms were modern and spacious if just in need of a lick of paint. Would recommend the hotel happily but not Antwerp itself.

Was this review helpful? Yes
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear guest, Thank you for your review. We are happy to read you enjoyed your stay and take note of your remark. We will be very happy to welcome you back at Astoria Hotel Antwerp. Best regards, Myriam, Assistant General Manager More 

Stockholm, Sweden
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed September 15, 2014

Though the hotel is a bit hard to find, the room and the service are good. We asked for a mosquito repellent. We were provided with a crib for our baby that was very convenient. We did not like the bath tub.

Was this review helpful? Yes
FranceDZ, Front Office Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience at our hotel. We hope to welcome you back very soon with your family. Best regards, Myriam, Assistant Hotel Manager More 

Amsterdam, The Netherlands
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014 via mobile

I stayed in Astoria hotel for 3 days with my bf, we were welcomed by a receptionist with a very nice smile and she gave all information about the hotel. Hotel is really great, room is clean, and every day a Filipina employee always make sure that all room are cleaned and she always replaced a cleaned and fresh towel.... More 

Was this review helpful? Yes 1
FranceDZ, General Manager at Astoria Hotel Antwerp, responded to this review

Dear Guest, Thank you very much for your exceptional feedback on our hotel. I have especially enjoyed reading the compliments regarding our staff. We put a lot of effort in staff training to ensure a perfect service with a genuine smile. That is one of our main priorities at Astoria Hotel. We hope to be able to welcome you again... More 

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Additional Information about Astoria Hotel Antwerp

Address: Korte Herentalsestraat 5 - 13, Antwerp 2018, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Astoria Hotel Antwerp 3*
Number of rooms: 66
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Also Known As:
Antwerp Astoria Hotel
Hotel Style:
#10 Business Hotel in Antwerp

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