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Hilton Antwerp Old Town

4.0 of 5 Groenplaats 32, Antwerp 2000, Belgium
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Hilton Antwerp Old Town
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Hilton Antwerp Old Town
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1,015 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Top Contributor
56 reviews 56 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed to take advantage of the January sales and we could not have picked a better location. Near all the shops and restaurants we were spoiled with things to do. The room upgraded onto the "business" floor. The hotel is surprisingly large and it was a bit of a maze to find the room. Very clean, big and contained... More 

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Marlow, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed here last week on business in a executive suite. The price of rooms even if I booked myself rather than through a business agent seem quite high. The hotel does everything well. The room was not spectacular but it was clean and had everything you could ask for. Bed was very comfortable. The room had a separate walk... More 

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Senior Contributor
41 reviews 41 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A modern executive-style hotel behind an old facade. The location is the best thing about it, right in the old centre. Our room (333) was the smallest on the floor with a window onto an inner area of gravel: not pretty but still comfortable, especially as we were there for only one night. The bathroom was generous, with both bath... More 

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Geneva Switzerland
Contributor
15 reviews 15 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel looks fine from the outside. The location is good. The room looks like very old style (executive room). You hear the noise from outside. The executive lounge is a total joke. We arrived 20 mins before the evening service stop and asked for sparkling wine (most bottles of wine/sparking where empty and disorganized, check the photo in the... More 

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Memphis, Tennessee
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently traveled to the Hilton Antwerp on business from the US. I must say I really enjoyed my stay. All of the staff were friendly and helpful. I forgot to get an electrical converter and the hotel let me borrow one for the length of my stay. The gym is really nice for a hotel. I was a little... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear nrlewis08, Thank you very much for your very detailed review on TripAdvisor and for staying at the Hilton Antwerp Old Town. We were delighted with your great feedback on our facility, hotel and service alike. Rest assured that the customer's feedback will be shared with our teams as this kind of recognition will further boost their motivation to excel... More 

Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spend the nights before New Year there, which obiviously was a very busy time. Nonetheless it can't be an excuse to have bad service at dinner or breakfast. It's a lovely hotel, good rooms, top location, but due to lack of management there was nothing done with the very poor service we endured at the Flo restaurant, as well... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Els J, Thank you very much for staying at the Hilton Antwerp Old town and podting your review on TripAdvisor. We Were very pleased to read that you enjoyed our hotel and have noted the points regarding C&E sales call reply. Our excuses for not fullfilling your needs in regards to service at Brasserie Flo, restaurant and bar. Rest... More 

Copenhagen, Denmark
Top Contributor
77 reviews 77 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice hotel with perfect location in the middle of old town just opposite the Cathedral and in the middle of the shopping area. I stayed at an Executive room and the standard was high as expected, especially the bed was really good. The staff are good educated and very polite.

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Rejsetips, Thank you very much for your detailed post on TripAdvisor and staying at the Hilton Antwerp Old Town. Rest assured that we do share your recognition with our team as it will act as a stimulant to their performances. We were extremely pleased that you did enjoy the facilities, hotel and our services. We wish you a happy,... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights during the New Years Eve holidays. Had both a Family Suite and an Executive Room. Spacious, clean and well maintained rooms. Breakfast was delicious and not to busy outside the last hour before closing. The hotel has a strange pet-policy, as it allows people to bring dogs into both the Executive lounge and the Restaurant, even... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear David A, Thank you very much for staying at the Hilton Antwerp Old Town and posting your review on tripAdvisor. We were very pleased to read that you extremely enjoyed our hotel, facility and services. Rest assured that we do share all customers feedback with our teams as it generates great motivation for the team to further improve in... More 

Perth, Western Australia, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is ideally situated in the middle of old town. This means being close to many restaurants, shops and bars. The staff were all very welcoming and accommodating. We had two rooms. The rooms were very quite and immaculate. We had no issues during our stay. The gym had quite a nice view and all the equipment was either... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Louis M, Thank you very much for staying at the Hilton Antwerp Old Town and for posting your review on TripAdvisor. We were delighted to read that you did enjoy extremely our hotel, facilities and we managed to exceed your expectations with our services. Rest assured that we do share customers feedback with our team, and this kind of... More 

Salo, Finland
Contributor
14 reviews 14 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Location is fantastic, between the shopping street (Meir) and the historical area. Reception staff friendly and fast. Rooms are ok but at least the bathrooms would need a facelift and small renovation away from the 1980's. Internet access for non-Hhonors members is not free as well as breakfast. These are assumed to be priced in, at least in the 21st... More 

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Jari L, Thank you for staying at the Hilton Antwerp Old Town and for posting your review on TripAdvisor. Our hotel has a classical, conservative style which we believe fits the best with the facade of our building, nevertheless we have noted your comment in this regard. We were pleased to read that you did enjoy the facility and... More 

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Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
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Also Known As:
Hilton Antwerp
Antwerp Hilton
Hotel Style:
#2 Luxury Hotel in Antwerp
#2 Family Hotel in Antwerp
#4 Business Hotel in Antwerp
#4 Romantic Hotel in Antwerp

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