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Hilton Antwerp Old Town

4.0 of 5 Groenplaats 32, Antwerp 2000, Belgium
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Hilton Antwerp Old Town
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Hilton Antwerp Old Town
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966 reviews from our community

Traveler rating
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    132
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackpool, United Kingdom
Top Contributor
132 reviews 132 reviews
80 hotel reviews
443 helpful votes 443 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently I visited Belgium with my wife, and we stayed at this hotel. We drove all the way from Blackpool. Hotel situated at a great location. Parking at a public car park, entrance to the car park bit of away from the hotel, don't drive straight to the hotel! We booked King Hilton guest room, costs me 111.31 euros with... More 

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Leuven, Belgium
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed several times here since 2011, but never bothered to write a review about Hilton in Antwerp - simply because it is one of those professionally managed places which you do not have to recommend to others. You just know by default that it is a top quality. Situated in the heart of the city it is just... More 

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The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Since the 90ties we came to this hotel very often as young couple and the last 2 years we re-invented this hotel again. This time we went as a family with our 2 kids of 4 and almost 2. We booked a family suite directly with the hotel. We requested a suite with a door to separate the childrensroom with... More 

Was this review helpful? Yes 1
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Fiech, Thank you for staying with us recently and sorry to read your feedback which we have already started reviewing. Rest assured that we share all feedback with the teams as to learn and further improve in our search for excellence. Apologies for the different issues and will personally follow up on the socket issue. All plugs have safety... More 

Norwich, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Ideally situated on the Groenplaats in the centre of beautiful Antwerp old town. From the moment we arrived the staff were were very attentive and nothing seemed too much trouble. We received particularly good service from Betty who served us our afternoon drinks in the lobby area, what a lovely lady and an asset to the hotel. The food in... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear leonard a, Thanks a lot for staying with us recently and we appreciate you posting your experience on TripAdvisor. We were very satisfied to read that you enjoyed our facilities, team members service and city alike. Rest assured that your feedback will be well received by the team members and will be an additional boost in their search for... More 

Solihull, United Kingdom
Top Contributor
122 reviews 122 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Ideally located on the Groen Plaats in the centre of Antwerp. There is a good public carpark directly underneath the hotel. The front of the hotel has a grand facade however internally the guestrooms are very 1980s. Both the rooms and corridors have a predominance of dark wood which we found to be a little oppressive. The external facing rooms... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear LauraDaveJames, Thank you for staying with us recently and we were sorry to read that you did not enjoy the Brasserie Flo restaurant. We will read your review carefully and adjust/monitor your recommendations. Our hotel has a conservative classy feel and will consider your comments as we are starting to plan some potential refurbishment. Thank you for posting your... More 

Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The Hilton group have really stepped up a gear in their game, this hotel isn't too far away from giving a 5 star experience, the bar is great, the speciality fish restaurant is worth a visit , the staff are eager to please and make your stay pleasurable. We did have a minor issue when we arrived as the room... More 

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serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear rene I, Thank you very much for staying with us recently and we were delighted to learn that we exceeded your expectations in service delivery as well as the facilities of our hotel. Rest assured that we do share TripAdvisor posting with our teams as it fuels them to further excel in service, thank you for your post! We... More 

Wetteren, Belgium
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night, and enjoyed having a superb hotel at walking distance in the middle of Antwerp. Service of optimal quality,great variety when having breakfast . Only one negative point: waiting for elevators could last too long

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear LUC C, Thank you very much for staying with us recently and posting your review on TripAdvisor. We were delighted to read that we managed to exceed your expectations. Rest assured that we will share this recognition with our teams and will stimulate them further to excel in service. We look forward to welcome you soon back at our... More 

Leiden, The Netherlands
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Very good location and is within walking distance to most of the major sites in old town. Staff was professional and knowledgeable. Very nice restaurant and great bar in the hotel. Rooms were clean and comfortable.

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Catherine H, Thank you very much for staying with us recently. We were pleased to read your feedback on Trip Advisor and thank you for posting your review. We were pleased to learn that you enjoyed both our facilities, service and our city and look forward to welcome you soon. Rest assured that your recognition will be shared with... More 

Somerset, England
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for two nights in a upgraded package which provided access to the business lounge. My room was very good with everything I needed and plenty of space. The hotel loaned me a travel plug as I'd forgotten to bring my own. Reception was efficient and friendly. I didn't use the hotel restaurant and I had breakfast in the... More 

Was this review helpful? Yes
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear feedbackmatters, Thank you for staying at our property recently and posting your review on Trip Advisor. We were extremely pleased to read that we managed to exceed your expectations and you enjoyed our facilities. In regards to internet within the rooms, we do provide this free of charge to our Gold & Diamond members of our award winning loyalty... More 

The Hague, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose to celebrate our annual business party and dinner at the Hilton Antwerp Old Town last October. What an excellent choice we made! From the warm welcome at reception, to the highly enjoyable welcome drink in the (newly refurbished!!) bar, to the excellent dinner. The specially prepared dinner arrangements for the 20 of us were a real treat. Especially... More 

Was this review helpful? Yes 2
serge_de_wandelaer, General Manager at Hilton Antwerp Old Town, responded to this review

Dear Linda Joanne B, Thank you very much for posting your review on Trip Advisor. We were very pleased to read that we managed to exceed your expectations and truly enjoyed the hotel facilities, the warm service as well as our city. This kind of praise will further fuel the motivation of our staff to excel continiously and rest assured... More 

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Additional Information about Hilton Antwerp Old Town

Address: Groenplaats 32, Antwerp 2000, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Antwerp Old Town 4*
Number of rooms: 210
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Also Known As:
Hilton Antwerp
Antwerp Hilton
Hotel Style:
#2 Luxury Hotel in Antwerp
#2 Family Hotel in Antwerp
#4 Business Hotel in Antwerp
#4 Romantic Hotel in Antwerp

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