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Crowne Plaza Antwerpen

4.0 of 5 Gerard Le Grellelaan 10, Antwerp 2020, Belgium
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Crowne Plaza Antwerpen
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Crowne Plaza Antwerpen
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468 reviews from our community

Traveler rating
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    190
    113
    33
    19
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126
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Antwerpen
See the most recent reviews
Montreal, Canada
Top Contributor
126 reviews 126 reviews
33 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed September 30, 2011

I have been a guest at the Crown Plaza Antwerp in September 2011 as part of a group reservation for a 3 days business workshop. I can say that it is a nice hotel but needs to be modernized. While it is a huge facility, I would say that it is not made for tourism and to enjoy Antwerp as... More

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Oslo, Norway
Top Contributor
56 reviews 56 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 14, 2011

Stayed here for a week during a training course at work. Rooms were well maintained, and nice and clean. Breakfast buffet was really good. Staff was allways nice and helpful. As there's not much going on around the area, we ended up in the hotell restaurant a few times during the week, and some of the dishes were really good... More

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CPA_Guest_Relations, Guest Relations Manager at Crowne Plaza Antwerpen, responded to this review

Dear cerios We appreciate your positive feedback and shared your comments with our team. Always welcome in our hotel and in beautiful Antwerp. With kind regards Guest Relations More

Bruxelles
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2011

We have stayed at Crowne Plaza Antwerp for the weekend & we loved it ! Team was remarkably kind & welcoming, ANNA's restaurant is a cosy place to enjoy a nice glass of wine with great dishes & rooms were spacious and also comfortable. To crown it all we could try the beautiful new swimming pool :-) A trendy adress... More

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CPA_Guest_Relations, Guest Relations Manager at Crowne Plaza Antwerpen, responded to this review

Dear Kiekeboebelgie Your positive feedback has been shared with our team immediately. I can assure you that your comments were appreciated and motivated them to offer even better service. We hope to welcome you back soon in our hotel and in Antwerp. Kind regards Guest Relations More

Reykjavik, Iceland
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 18, 2011

I wish I had only good things to say about this hotel but I don't. I'll start with the pros: Lobby entrance is beautiful and the sofa with all the cushions was very inviting. Room was regular not bad nor good and had all the necessary things. Internet was free up to 60 mb. So I guess if you are... More

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CPA_Guest_Relations, Guest Relations Manager at Crowne Plaza Antwerpen, responded to this review

Dear Thomas J. We appreciate your comments. A learn full situation how to increase on personal service level. With kind regards Guest Relations More

Pune
Top Contributor
71 reviews 71 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 7, 2011

I had been to Europe first time and stayed in this hotel for 4 nights. Hotel is very big and all facilities with well maintained rooms, restaurant, conference hall etc. Staff was quite friendly and caring for all customers. I will surely recommend this hotel if anybody is visiting for business trips. Also, hotel is linked with "Priority Club" so... More

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Antwerpen1, General Manager at Crowne Plaza Antwerpen, responded to this review

Dear Mr. Puneribana We appreciate your positive feedback and your recommendation towards other guests. Thanks again! We look forward to welcoming you back in Crowne Plaza Antwerp. Kind regards Hans Wils More

New York City, New York
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 28, 2011

Recently renovated, the hotel has a modern and sleek feel. The new restaurant "Anna" is particularly appealing, and the food was good and not overpriced. Complimentary WiFi in the newly done guest rooms was a particular treat. Location is in a residential neighborhood, however, so if you are looking for a hotel in the middle of downtown Antwerp excitement, this... More

Was this review helpful? Yes 1
Antwerpen1, General Manager at Crowne Plaza Antwerpen, responded to this review

Dear Mr. PeterBcle Thank you very much for your positive comment and feedback. Please note that all basic information is listed on our TV system. We surely look into how we can improve our communication. Thanks again for your useful feedback. We look forward to welcome you back in Antwerp. Kind regards Hans Wils More

Luxembourg City, Luxembourg
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 14, 2011

This hotel has always been our favorite when in Antwerp due to it's convenient access, plentiful parking space and value for money. Lately however, we had been set off a bit by the ran down aspect of the rooms and corridors. Last week-end, to our surprise, we found the lobby and reception area with bar completely revamped and lightened up.... More

Was this review helpful? Yes 1
Antwerpen1, General Manager at Crowne Plaza Antwerpen, responded to this review

Thank you very much for your kind words. It is allways nice to receive such a positive feedback. This way we know we are on the right track. To even better our service to you, we are renovating 110 rooms. We look forward to your next stay. With kind regards Hans Wils More

East Anglia
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed June 28, 2011

Stayed at this hotel as part of a coach tour and stayed one night. I think we must have caught this hotel on a bad day. Nothing worked. On arrival we asked to book into the a la carte restaurant and were told that the menu was limited today, but the receptionist was not sure why. This was a sixteen-storey... More

Was this review helpful? Yes 1
Antwerpen1, Manager at Crowne Plaza Antwerpen, responded to this review

Dear Sir, We value any comment we get. Feedback, negative or positive, is a tool we use to point ourselves in the right direction. We appriciate your comments and have allready taken steps to improve our service on days as described by you. We don't allways get enough information when groups arrive about their dinner plans. Communication has been setup... More

Canterbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 28, 2011

Last Saturday, June 25th, the Leger Battlefield Tour coach was booked in for an overnight stop. We were told to report to Reception if we wanted to have dinner that evening, which most of the passengers did. We booked for 19.00 hours. On being given the menu, my husband and I were not allowed the a la carte choices, but... More

Was this review helpful? Yes 2
Northern Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2011

My husband and I stay for 3 nights and found it to be very good value. The rooms are spacious with everything you will need spotless clean as is the bathroom. The staff were very helpfull giving us directions for the bus that shops right outside to take you downtown and for looking for somewhere different to the hotel for... More

Was this review helpful? Yes
Antwerpen1, Manager at Crowne Plaza Antwerpen, responded to this review

Thank you very much for your nice comments and the nice foto's. It is nice to hear that you enjoyed yourselves on your stay with us. We hope that you will remember us on your next visit to beautiful Antwerp. Kind Regards Hans Wils More

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Additional Information about Crowne Plaza Antwerpen

Address: Gerard Le Grellelaan 10, Antwerp 2020, Belgium
Phone Number:
Location: Belgium > Flanders > Antwerp Province > Antwerp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Antwerpen 4*
Number of rooms: 262
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Also Known As:
Crowne Plaza Antwerpen Hotel Antwerp
Antwerp Crowne Plaza

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